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The main point to note, yet again unfortunately, that the dealer has caused a customer some 'grief' by simply not doing as asked.
If you are paying good money for a car, there should be plenty of profit in it to chuck in 50 squids worth of oil. Would only take about 15 mins tops probably!
BMW dealers seem to be letting themselves down with there persistant lack of customer 'support' - I have had 12 months of it now and am getting seriously pee'd off!
If they listened a bit more and said 'yes of course Sir' instead of coming up with excuses why they are under-performing, we would be a happier bunch!
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