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Wireless charging IS a selectable option in the US dealer order entry system (see screenshot). I'm not sure why it's a selectable option for dealers but not an option on the build tool on BMW's website.
I personally did not select it for my build because wireless charging doesn't work if you have a popsocket on your phone, and I find wireless charging to be pretty ineffective anyway. Lightening USB always charges way more effeciently.
I'm sorry to hear you didn't get it if you really wanted it OP, when you custom order a car to your exact specs it's pretty disappointing to not get exactly what you ordered/expected, even if it's something most people find to be trivial.
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