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Originally Posted by rayfungray1229@gmail.com
Same. Mine stuck "at the port" for a week now. No update from CA. No shipment info.
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Mine is currently sitting at "final assembly" and has been for close to two weeks. Genius confirmed last week that it was completed on 3/28 and is waiting for a carrier from the factory.
Been seeing some posts on Reddit that the Mexico factory is really not good about sending updates. (Certainly true in my case, as my tracker should be on "awaiting carrier assignment" at the very least.) I emailed my CA today but he didn't know anything more than that it's been built. It seems that without better real-time updates from the factory, neither the Genius folks nor the CA's can provide much in terms of useful info. Very frustrating because there's no way to know when it will even leave for the port.