Quote:
Originally Posted by Jason
BMW of North America Announces 2024 Center of Excellence Award Winners, Recognizing the Best BMW Dealerships in the U.S.
Woodcliff Lake, NJ – March 27, 2024… BMW of North America announced today its annual Center of Excellence (COE) award winners, recognizing 40 BMW dealers across the U.S. for having delivered exceptional results in sales, service, and customer experience. The Center of Excellence awards are the highest honor a BMW center can receive for overall customer satisfaction and operational performance.
“We sincerely thank each of the winning centers for their unwavering dedication to our brand and the values we hold dear. This accolade is a testament to their unparalleled commitment, exceptional service, and extraordinary experience they provide for our customers,” said Sebastian Mackensen, President and CEO, BMW of North America. “Their efforts have played a pivotal role in strengthening the BMW community and enhancing our brand’s reputation for excellence.”
All 349 BMW centers in the U.S. were measured on five different sales and aftersales Key Performance Indicators (KPIs) based on the Balanced Scorecard (BSC) Index. Winners outperformed their peers across these categories throughout 2023.
2024 Center of Excellence Award Recipients (listed in alphabetical order):
Bert Ogden BMW (McAllen, TX)
BMW of Schererville (Schererville, IN)
BMW of Anchorage (Anchorage, AK)
BMW of Sioux Falls (Sioux Falls, SD)
BMW of Champaign (Savoy, IL)
BMW of Southpoint (Durham, NC)
BMW of Des Moines [...]
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Rahal BMW doesn’t make the list this year Pennsylvania very interesting. They must be following Behind their surveys, my experiences always been good