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Originally Posted by G42Bama
It's the BMW genius hotline and the only real difference is they have more "accurate" info and provide the name of the vessel that your vehicle is being shipped on, best I can tell. This is also my first dealer ordered car as well. I've just gathered all of this reading through the 3-series forum. In regards to the accurate statement, they told me my car was loaded on the ship yesterday…. But the website didn't update my tracking until this afternoon. So really only a day behind.. but I figured sharing my experience and steps now could possibly help folks in our situation months down the road. Like I wish I could reference now 😂
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I just called the Genius # and it was painful! But once I got through they were pretty helpful, my car is built and sitting at port but hasn't been assigned to a ship yet.