Quote:
Originally Posted by Lightngsvt
Latest update on my car, I talked to the Genius' yesterday and when pressed they finally told me my car is being held due to an open invoice, but couldn't;t tell e why. I talked to my CA and pressed him a bit too and within 2 hours had a response from their BMW rep. The grille had minor damage and they are waiting on parts to replace it before it can ship. Well, that's a bummer, but if it's only a grille then no big deal. What annoys me is its been there since 11/9, and the invoice was opened on 11/16 which tells me it was damaged in port and has been waiting for parts for almost 10 days, how long will it really take to get parts, fix it and ship it here? I was supposed to have it by the 20th, it might be December 20th now.  |
What "Status" are you in? I wonder if I'm in the same situation as you. The lack of candor I'm receiving is unnerving.