Quote:
Originally Posted by MPR
If the service manager isn’t willing to work with you I’d go above him and keep going up the chain and plead your case. This is a BMW dealership, not Joe’s Route 66 car sales. I assume BMW NA expects customers to have a level of confidence/expectation when buying a car from one of their dealerships.
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Its been quite the 5 1/2 weeks haha. Hopefully it will all be resolved soon. The pieces arrived last Tuesday but when I spoke to the service rep Friday afternoon, he stated they were just about to start. Hope the car is fixed and back to me by Wednesday. They said Monday... I will follow up on how it all goes down once its passed me. First couple weeks, I was quite annoyed but then I realized worse sh** can happen. I was also worried the pieces wouldn't arrive from Germany for months.
If any of you have the ZTK package, would you recommend a specific skid plate for protection (Turner, Mishimoto, legendary track custom $350one)?