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      04-25-2014, 02:41 PM   #1
nyalpine90
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disgusted w. hassel dealership

I went in for appraisal on my X3 2012 28i w/ 38k purchase in 2011.
first appraisal was $21,000, i want $26000 according to NADA. car is fine all around flawless so is the interior!

next day around noon i got a call , manager wants to give u extra $1000, making it $22,000 i said no. I want $26,000 . Around 5pm i got a call from sales rep best we can do is $25,000 so i said fine i will be there thursday to order 2015 msport x3.

Yesterday I priced out the msport x3 2015 everything is set, manager left for the day so paperwork couldnt be done because he had to sign agreement of sale for $25,000.

today i follow up and surprisingly manager made a mistake took back offer and made it $23000


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      04-25-2014, 02:43 PM   #2
WachYourBac
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Dealer is a sneaky little S*** but you should look up the black book value.

90% of trade ins are done by black book value. Unfortunately you have to pay for the service/or be apart of a bank which pays for the service.
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      04-25-2014, 02:46 PM   #3
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i had already spec'd 50k car. completely lost my business for $2000



im beyond pissed off, i have bought 2 cars from them and working towards 3rd one smh
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      04-25-2014, 03:08 PM   #4
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Quote:
Originally Posted by nyalpine90 View Post
i had already spec'd 50k car. completely lost my business for $2000



im beyond pissed off, i have bought 2 cars from them and working towards 3rd one smh
Sorry to hear that, why don't you try another dealership, from my experience working as a car salesman, if nothing was written in black and white, the manager always has a final say on the dollar amount, whether or not he agrees with you over the phone, they can always make up some BS excuse and turn it around. Just the way it is, sneaky, shady, dealer needs to make money, just take it somewhere and get another quote, don't bother. Good Luck
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      04-25-2014, 03:32 PM   #5
nyalpine90
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i hear you on that, but now that manager made his coworker lose a business deal over $2000, according to sales rep she had a witness when manager said $25,000 for x3. how can you make a mistake like that


Quote:
Originally Posted by nis270r View Post
Sorry to hear that, why don't you try another dealership, from my experience working as a car salesman, if nothing was written in black and white, the manager always has a final say on the dollar amount, whether or not he agrees with you over the phone, they can always make up some BS excuse and turn it around. Just the way it is, sneaky, shady, dealer needs to make money, just take it somewhere and get another quote, don't bother. Good Luck
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      04-25-2014, 07:10 PM   #6
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Habberstad told me $16k trade in for my '11 328i sport package coupe with 43k miles. Needless to say they lost a potential customer on a brand new 435i
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      04-26-2014, 08:15 PM   #7
nyalpine90
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I just order 2015 x3 msport with $2500 off msrp. I couldnt be happier the whole transaction was smooth and explain all of new changes. Now the wait begins.

I use NADA to check current value of my X3.
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      04-27-2014, 12:09 AM   #8
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congrats!!
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      04-27-2014, 01:51 AM   #9
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Quote:
Originally Posted by nyalpine90 View Post
i had already spec'd 50k car. completely lost my business for $2000



im beyond pissed off, i have bought 2 cars from them and working towards 3rd one smh
Well the name of the dealership is "hassel" what were u expecting a smooth experience??
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      04-27-2014, 07:08 AM   #10
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Nada isn't the standard that any dealership will use to appraise your vehicle. It's way overinflated and I say this as a consumer who wants to get as much from the dealership just like you do.
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      04-27-2014, 07:49 AM   #11
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Quote:
Originally Posted by nyalpine90
I just order 2015 x3 msport with $2500 off msrp. I couldnt be happier the whole transaction was smooth and explain all of new changes. Now the wait begins.

I use NADA to check current value of my X3.
What dealer did you order it from, Rallye?
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      04-27-2014, 07:16 PM   #12
nyalpine90
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What dealer did you order it from, Rallye?
Life Quality in brooklyn Andy was my salesperson.
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      04-27-2014, 08:44 PM   #13
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Edmunds has always given me true values in the past..not overinflated.
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SGM e92 335xi|Helix|AFE|AWE|PROCEDE|SYNAPSE|ER|OSS|BMW PERFORMANCE|P3|always growing..
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      04-27-2014, 10:32 PM   #14
nyalpine90
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Dealerships use galves which is not free but ads on hassel website use KBB value and still they wont go by it ...
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      04-27-2014, 10:33 PM   #15
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congrats!!

thanks bro
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      04-27-2014, 10:55 PM   #16
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Congratulations. I lile the msport X3. I think it's the right size. The new X5 doesn't do it for me. Enjoy your new BMW.
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      04-27-2014, 11:03 PM   #17
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Trade in value is always bare minimum. You get ripped off terrible. Dealers are big businesses and in it to make as much money as possible. They want to resell your car and make a profit on it, therefore you will get less than what your car is really worth. Always better to sell privately.

That being said, dealers are rip offs in general. The stuff they try to get you for just in general is outrageous to say the least.
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      05-16-2014, 10:26 AM   #18
nyalpine90
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well after 3 long weeks, estimated delivery May 19 or sooner!!

ill be goin to meets again
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