[GoogleHomePod]

Got a call today and they want to charge me to fix the hose they most likely broke my car wasn’t leaking when I dropped it off I don’t understand why they are making me responsible for it wtf

[Three_thirty_I]

Originally Posted by GoogleHomePod

Got a call today and they want to charge me to fix the hose they most likely broke my car wasn’t leaking when I dropped it off I don’t understand why they are making me responsible for it wtf

It's not a great situation, was the hose maybe a bit weak from age? Not really sure why they would have touched a water hose. Mine came back with one of the cabin filter housing tabs broken off, it was weak and hanging on by a thread, and despite me asking them to work carefully and not break anything, they managed to get that right. Note that I had been able to remove and refit this in the condition that it was in several times without breaking it. Also one of the screws holding it in place was either lost, or they decided to replace it with one that has a washer permanently attached to it. My OCD immediately spotted that, and luckily I had a spare original screw, so removed that weird anomaly and put things back as it should be, broken tab and all.

[GoogleHomePod]

Originally Posted by Three_thirty_I

It's not a great situation, was the hose maybe a bit weak from age? Not really sure why they would have touched a water hose. Mine came back with one of the cabin filter housing tabs broken off, it was weak and hanging on by a thread, and despite me asking them to work carefully and not break anything, they managed to get that right. Note that I had been able to remove and refit this in the condition that it was in several times without breaking it. Also one of the screws holding it in place was either lost, or they decided to replace it with one that has a washer permanently attached to it. My OCD immediately spotted that, and luckily I had a spare original screw, so removed that weird anomaly and put things back as it should be, broken tab and all.

I don’t think any thing was old or brittle the car wasn’t leaking even a little when I dropped it off I just find it unfair, and I didn’t mention this to my service advisor but they told me the car was test driven I dropped the car off with zero gas in it with the mileage to next fill not even reading, and when I got it back it was the same