[MRQturbo]

annual oil change???....i do mine every 4000-5000kms.....

[Chiggy]

Originally Posted by joech

My local dealer also deny my one year free oil change after I dropped off my car. I ended up calling BMW Canada and I was told I am entitle to an annual oil change regardless of the mileage. He even told me his name so my SA could call him to verify. My SA called me to apologize and did the oil change after.

When was this done? Can you provide me with the BMW Canada Rep's name? The lack of consistency in responses from BMW Canada is ridiculous, it's like dealing with Rogers Communication.

[OTK_KART]

His name is Brandon if I remember correctly. He asked me for my Vin number to look up the in service date just to confirm the 1 year has passed.

[Chiggy]

Just called Bmw Canada. Apparently the first oil change is annual and the ones subsequent is based on when the servicing light goes off. Will try to contact T&C and see if I can argue anything with them since my sales guy told me it was once a yr.

Will update when I get more info.

[Z06Driver]

Any development in this matter? Can you argue for an annual oil change at no charge? I would like to get an oil change done before it's 1 yr anniversary and I would appreciate any help. BTW I called the service rep at Budd's out of curiousity and he said it would be a out of pocket service as the current mileage is well under the required amount.

[Chiggy]

Originally Posted by Z06Driver

Any development in this matter? Can you argue for an annual oil change at no charge? I would like to get an oil change done before it's 1 yr anniversary and I would appreciate any help. BTW I called the service rep at Budd's out of curiousity and he said it would be a out of pocket service as the current mileage is well under the required amount.

Going in this weekend to T&C. Will update.

[3coupe]

..

[hor335i]

BMW Toronto did my first oil change for free on the first anniversary. That was last year. I spoke to the SA few weeks ago and he acknowledged that BMW Canada changed the policy recently and they no longer give free annual oil changes. Only when the computer says so. Must be another cost-cutting measure by BMW due to the economy.
But if anybody manages to find a dealer in the GTA that is still following the old policy and haven't catch up yet, better hurry there and let the rest of us know.

[Chiggy]

Just got my service done at T&C and they were good and fast (contrary to what a lot of people have experienced here).

Anyways so this was my 2nd maintenance (y1 maintenance was done at BMW Toronto as it was closer) they changed the cabin filter, brake fluid and did a "low mileage oil change as past 1 yr".

My mileage when I got there was 7600km.

I'm glad they covered it. I think the key is for people having trouble with getting a oil change covered under scheduled maintenance is to mention that you want a "low mileage oil change". If you still have trouble maybe try T&C.

Good luck!

[hor335i]

Great tip Chiggy. Will definitely give T&C a call if BMW Toronto won't cover it. I wonder if different SAs say different things when you ask them.

Originally Posted by Chiggy

Just got my service done at T&C and they were good and fast (contrary to what a lot of people have experienced here).

Anyways so this was my 2nd maintenance (y1 maintenance was done at BMW Toronto as it was closer) they changed the cabin filter, brake fluid and did a "low mileage oil change as past 1 yr".

My mileage when I got there was 7600km.

I'm glad they covered it. I think the key is for people having trouble with getting a oil change covered under scheduled maintenance is to mention that you want a "low mileage oil change". If you still have trouble maybe try T&C.

Good luck!

[Z06Driver]

Thanks Chiggy

[vtec96]

you guys are lucky...
I can't get a free low mileage oil change in Calgary..
Maybe I should call BMW Canada...