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BMW 3-Series (E90 E92) Forum
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Freehold or Circle BMW for service?
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03-22-2011, 11:57 AM | #4 |
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im from north jersey i wast gettin jerked around by morristown bmw for months and finally said fuck it and went to circle because its by my beach house, i loved it, the guys helped me out right away they covered everything since it was under warranty and they didnt lie or jerk me around, or even treat me like some dumb kid with a beemer which was refreshing haha..my adviser i believe was rob, nice guy...very helpful..i plan on going back to them for all of my service from now on
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03-22-2011, 12:28 PM | #5 |
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Theres a salesman on e90 hes pretty chill prob a kid though but i havent heard bad reviews have gone past a bunch of times.
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03-22-2011, 06:54 PM | #6 |
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Freehold BMW has treated me extremely well! Open Road wouldnt do warranty work on my headlight levelers because they said I hit pothole last year when I took it there...I didnt hit a pothole at all. I brought it to Freehold and SA Dave Nagel took care of my big time!!!! There have been days when I called in same day with a limp from HPFP and he had a BMW rental for me when I got there. They typically have loaners spoken for way in advance. He also lets me choose the loaner and ive had a 11 535i, a 335id, a 328icpe, and an x3 one time. Really awesome service.....
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03-22-2011, 09:57 PM | #7 |
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Circle BMW for sure. Ask for SA Robert Heydorn. He is EXCELLENT.
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E90 => F36
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03-24-2011, 12:27 PM | #10 |
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I've been to both, the advisors are equally helpfull and courteous. However, Circle is a pain in the A** about loaner vehicles. If you did not buy your vehicle from them, they WILL NOT give you a loaner car. Freehold is a different story, there a bigger organization (DCH) so I guess they have a different loaner policy.
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03-24-2011, 12:57 PM | #11 | |
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I agree! Both are fine organizations but loaner policy is very different at each. |
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