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BMW 3-Series (E90 E92) Forum
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Tischer getbmwparts.com refund suggestions
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04-01-2011, 06:31 AM | #45 |
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Sort of off topic - what if you had it repainted at a certified BMW repair shop? I did this for my Audi parts (because we actually had one in town). I think the closest "authorized" BMW repair shop is a few hours away, but would they have a better chance of matching the more difficult finishes versus a non-certified shop?
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FS: HRE Center Caps http://www.e90post.com/forums/showth...post13972317l] |
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04-01-2011, 08:58 AM | #46 | |
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OP should just order an unpainted piece from them or someone else and deal with it himself.
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Last edited by chumley; 04-01-2011 at 09:00 AM.. Reason: picts posted |
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04-01-2011, 09:33 AM | #47 | |
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OP, does it suck for you that this mishap occured? Yes. No one is denying you that. Did Tischer make a MORE THAN reasonable offer to take care of the mishap? Absolutely! Would any normal, sane individual take their offer of a FULL REFUND + RETURN SHIPPING and just source the part somewhere else? You better believe it! Moral of the story? Don't whine like a little child and not expect to be treated like one. |
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04-01-2011, 10:12 AM | #48 | |
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Does anyone on this site wanna know whats going on before they comment like a moron? Yes of course I would have gotten the piece without it painted if they told me that its hit or miss...they should have told me that yes without seeing the actually color of the car its going to be hard to match the paint. There is a BMW dealer and body shop like 2 minutes from my store.
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04-01-2011, 10:30 AM | #49 | |
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But please read my original post...all I said was I am pissed that the part I ordered was not how I wanted. Can I not be angry now that a company promised to have the color matched because they do this all the time for that specific color and on top of that not responding to emails and the part coming 10 days after the latest possible day they said would be here? I just wanted some suggestions on how I should go about getting Tischer to refund my money like maybe ask for $120 reimbursed and not even the $170 I originally asked for? Because I do not want to send the part back...of course I can send the part back and get a full refund I understand that. And again I apologized for making this thread so hastily but again its not like im wrong here. But I was seriously pissed though but it wasnt only the fact that Tischer made me wait so long without updates and the color was off but also timing. This was the second lip after a lip that i got that i had to wait and paint coming off. That is why I specifically asked tischer if the paint will match. But seriously you guys should definitely try to find out more about the situation because accusing someone who is mad that they are unreasonable and calling them names like a douche. Especially when the actual company comes here and posts defending themselves because you dont know what is actually going on. Of course they are going to look like the good guy here and post something. But now I have no other choice but this ship this thing back now because they havent responded to 2 emails that I have sent since yesterday morning asking if they would just refund me the shipping costs of $120.
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Space Gray l 6MT l OSG LSD w/ VAC Race Diff Cover l Cobb e30 l Morr vs8.2 l UUC SSK w/ DSSR l VSRF Catless Dps l RPI Intercooler l CDV Removed l HID AE 8000k l ETS Catback l AST 5200 w/ Vorshlag Camber Plates l ER Dual Oil Coolers l Rear Camber and Toe Arms l K&N Drop In l Solid Tranny/Diff/Subframe Bushings l Bridgestone RE-11
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04-01-2011, 10:32 AM | #50 |
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and yeah I am a noob when it comes to painting. that is why I asked the company before I purchased if they were sure it would match and basically guaranteed me it would. As a noob thought that was good enough but obviously not.
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Space Gray l 6MT l OSG LSD w/ VAC Race Diff Cover l Cobb e30 l Morr vs8.2 l UUC SSK w/ DSSR l VSRF Catless Dps l RPI Intercooler l CDV Removed l HID AE 8000k l ETS Catback l AST 5200 w/ Vorshlag Camber Plates l ER Dual Oil Coolers l Rear Camber and Toe Arms l K&N Drop In l Solid Tranny/Diff/Subframe Bushings l Bridgestone RE-11
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04-01-2011, 12:00 PM | #51 |
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I can't believe you're still trying to make your case about how you've been so wronged. The vendor has already stated that they will accept the return no questions asked with full refund. Return your item, buy an unpainted one, then get it painted at your own shop and be done with it.
Like someone mentioned above, it sucks to get an item and not to your liking, but damn, they already said they will take it back! Instead of installing it, you should have left it alone as soon as you saw that the paint didnt match. Why you even put it on the car baffles me when its clearly a different color. Thats your bad for taking the precious time off you gave yourself to install something that you already knew you weren't happy with. |
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04-01-2011, 12:30 PM | #52 |
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First of all.....I want to give credit to Tischer, they went above and beyond what is expected of any business....makes me want to use them as a primary source for future mods and projects.
However, the ongoing pity me approach taken by the OP is crazy! You keep stating that you have only had 2 days off in 4 years and that you work over 90 hours a week. Why don't you hire someone to help you out? What kind of business is it that makes you so dedicated to working like a slave? You also mention that you have had some issues with your business....why not seek help, advisors, investors, whatever....just deal with your situation and stop trying to get sympathy from strangers on a forum. .....end of rant. |
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04-01-2011, 12:34 PM | #53 | |
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Space Gray l 6MT l OSG LSD w/ VAC Race Diff Cover l Cobb e30 l Morr vs8.2 l UUC SSK w/ DSSR l VSRF Catless Dps l RPI Intercooler l CDV Removed l HID AE 8000k l ETS Catback l AST 5200 w/ Vorshlag Camber Plates l ER Dual Oil Coolers l Rear Camber and Toe Arms l K&N Drop In l Solid Tranny/Diff/Subframe Bushings l Bridgestone RE-11
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04-01-2011, 01:18 PM | #54 | |
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04-01-2011, 01:49 PM | #55 | |
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Not only have I apologized but I have also said I would still buy from Tischer and would recommend them. and without owning your own business that you brought from the ground up you will never understand what it is to run one...so no need to explain there.
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Space Gray l 6MT l OSG LSD w/ VAC Race Diff Cover l Cobb e30 l Morr vs8.2 l UUC SSK w/ DSSR l VSRF Catless Dps l RPI Intercooler l CDV Removed l HID AE 8000k l ETS Catback l AST 5200 w/ Vorshlag Camber Plates l ER Dual Oil Coolers l Rear Camber and Toe Arms l K&N Drop In l Solid Tranny/Diff/Subframe Bushings l Bridgestone RE-11
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04-01-2011, 02:31 PM | #56 |
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To chumley, mycoupe, mikracer, e85smb, lenaxia and Tischer, I want to apologize for my irrational behavior and such foul language =). I really didnt mean to offend anyone and this was not for argument's sake.
To moderator: if at all possible I would like for you to completely erase this thread =) as I do not wish for Tischer's reputation to hinder even ever so slightly as they do offer great service and product. I am unsubscribing to this thread as I feel as though everything really has been resolved...all I have to do is ship it back. Thanks Tischer and also sorry. Good luck to everyone with future purchases from Tischer as they really are a great company.
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Space Gray l 6MT l OSG LSD w/ VAC Race Diff Cover l Cobb e30 l Morr vs8.2 l UUC SSK w/ DSSR l VSRF Catless Dps l RPI Intercooler l CDV Removed l HID AE 8000k l ETS Catback l AST 5200 w/ Vorshlag Camber Plates l ER Dual Oil Coolers l Rear Camber and Toe Arms l K&N Drop In l Solid Tranny/Diff/Subframe Bushings l Bridgestone RE-11
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04-01-2011, 05:39 PM | #58 | |
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