Vendor- AST 4100s for the XI

msamo28 · 01-24-2011, 04:13 PM

thats a bummer. Im eagerly awaiting your review . Thank you

UltraRacer13 · 02-01-2011, 04:49 PM

I just ordered some of these. Anyone other than presidio get theirs??

pits200 · 02-01-2011, 07:20 PM

It's painful, I ordered mine over 2 months ago...

If anyone has got their 4100s I would like to get some details, thanks.

UltraRacer13 · 02-01-2011, 07:37 PM

Quote:

Originally Posted by pits200

It's painful, I ordered mine over 2 months ago...

If anyone has got their 4100s I would like to get some details, thanks.

have you spoken with Brian at AST?

pits200 · 02-01-2011, 09:05 PM

I spoke with Harold at HPA and he was suppose to get in touch with AST yesterday morning when I sent him a message.

So I have no idea what the hold up is, if I don't receive a call/message by tomorrow, I'll call Brian. For $2k you figure that things would be a little smoother than this.

UltraRacer13 · 02-01-2011, 11:18 PM

fyi- everything in DFW is fubar with an inch of ice on the ground. Those guys may not be in tomorrow.

pits200 · 02-02-2011, 12:01 AM

Anything and Everything is delaying these freaking coils..(Christmas, New Years, Bad Weather, Ground Hog Day, State of the Union, MLK day) I might have been able to custom make a set myself by now. ha.

pits200 · 02-03-2011, 09:31 PM

Just an update, still haven't heard anything from AST, literally nothing. Not even the courtesy to say why things are so delayed, it's pretty unprofessional. I've worked closely with many large companies and this is definitely the worst way to leave an impression.

Very frustrated.

UltraRacer13 · 02-03-2011, 10:18 PM

They have been very involved with Daytona. I hear business is really taking off and they are just busy. I would call Brian. Goto AST-USA.com

pits200 · 02-03-2011, 10:36 PM

I think the issue I'm having with AST is the expectation of when I was promised these coils. I was told the beginning to mid-January upon ordering them before Thanksgiving and now it's coming up on being 1 month late and 3 months since ordering.

UltraRacer13 · 02-03-2011, 10:58 PM

holy #%$# you ordered them before Thanksgiving?? wow.

pits200 · 02-04-2011, 02:37 PM

Ya man BEFORE Thanksgiving! Paid for them on the spot same day and am still waiting. I'm about to start asking for interest on the 2,000 I gave them up front. At least put the money into an escrow account if its gonna take a third of the year to make them.

Wow saying a third of the year sounds ridiculously long. Lol

pits200 · 02-04-2011, 03:01 PM

Just got off the phone with brian and wondering if I made a mistake ordering these. He assumes us consumers are suppose to know these are not actually for sale and that they are very very very low on their priority list even though the dealers offer them for sale. He was pretty much saying that I'm sol and they might get around to making them in about another 3 weeks.

The dealers and ast need to get on the same page and realize if u offer something for sale then there is a reasonable expectation. I also hate when companies act when they don't care about ur business because they have so many other pressing matters which is probably true but never what u want to relay to the consumer

UltraRacer13 · 02-04-2011, 09:46 PM

anyone else waiting on these??

MJR63 · 02-05-2011, 08:54 PM

I'm the original person who found out about these and ordered them before thanksgiving like Pitts. Does anyone have a phone number for AST? I would like to call them as well!

UltraRacer13 · 02-05-2011, 09:01 PM

Quote:

Originally Posted by MJR63

I'm the original person who found out about these and ordered them before thanksgiving like Pitts. Does anyone have a phone number for AST? I would like to call them as well!

really dude- took like 30 seconds. There is a cool website called google.com. check it out, it actually searches the interwebs for you!!

AST-USA
6901 Avenue K, Suite 107
Plano Texas 75074

Ph: 972.424.3700
Fx: 972.424.3755

sales@ast-usa.com

pits200 · 02-06-2011, 12:02 AM

Quote:

Originally Posted by MJR63

I'm the original person who found out about these and ordered them before thanksgiving like Pitts. Does anyone have a phone number for AST? I would like to call them as well!

What have you heard so far MJR? Have you spoke to the dealer whom you purchased the asts from?

MJR63 · 02-06-2011, 02:36 PM

Thanks for the info TX. Yes, I know how to use the Internet.

I just wanted to call the same person Pits called. I will reach out to AST tomorrow aw well. I ordered mine through Harold at HP Autowerks and the last thing I was told they would be in by the end of January.

Jeffman · 02-07-2011, 01:41 PM

I'm new to this forum. What's supposed to be so great about AST 4100 coilovers? I've been pretty happy with my KWv1 (for street use) coilovers for the last six months.

UltraRacer13 · 02-07-2011, 02:35 PM

well they are rebuildable for starters. If you blow a KW v1 (and apparently it happens fairly often) you need to buy a new one. AST's can be rebuilt. Generally, they are race quality shocks and until they came along, KW and H&R were really the only options for the XI.

pits200 · 02-07-2011, 08:40 PM

Any other updates from you guys???

I seriously wouldn't be as upset if someone (vendor/ast) actually gave a shit and apologized for the delay and offered a small discount on a future purchase.

Not that I'm looking to get something for nothing, but at least show that they somewhat care about the delay.

ajsalida · 02-08-2011, 09:51 AM

$250 price increase + bad customer service? Where do I sign up!

01-24-2011, 04:13 PM	#23
msamo28 New Member 1 Rep 29 Posts Drives: future 335i Join Date: Dec 2009 Location: great neck , long island NY iTrader: (0)	thats a bummer. Im eagerly awaiting your review . Thank you
	Appreciate 0 Quote

02-01-2011, 04:49 PM	#24
UltraRacer13 Wannabe Track Rat 70 Rep 930 Posts Drives: 17 OG M2 Join Date: Mar 2010 Location: Texas iTrader: (1)	I just ordered some of these. Anyone other than presidio get theirs?? __________________ 2017 OG M2
	Appreciate 0 Quote

02-01-2011, 07:20 PM	#25
pits200 Colonel 552 Rep 2,598 Posts Drives: 09 335i X-Drive Black Sapphire Join Date: Mar 2010 Location: Pittsburgh iTrader: (1)	It's painful, I ordered mine over 2 months ago... If anyone has got their 4100s I would like to get some details, thanks.
	Appreciate 0 Quote

02-01-2011, 09:05 PM	#27
pits200 Colonel 552 Rep 2,598 Posts Drives: 09 335i X-Drive Black Sapphire Join Date: Mar 2010 Location: Pittsburgh iTrader: (1)	I spoke with Harold at HPA and he was suppose to get in touch with AST yesterday morning when I sent him a message. So I have no idea what the hold up is, if I don't receive a call/message by tomorrow, I'll call Brian. For $2k you figure that things would be a little smoother than this.
	Appreciate 0 Quote

02-01-2011, 11:18 PM	#28
UltraRacer13 Wannabe Track Rat 70 Rep 930 Posts Drives: 17 OG M2 Join Date: Mar 2010 Location: Texas iTrader: (1)	fyi- everything in DFW is fubar with an inch of ice on the ground. Those guys may not be in tomorrow. __________________ 2017 OG M2
	Appreciate 0 Quote

02-02-2011, 12:01 AM	#29
pits200 Colonel 552 Rep 2,598 Posts Drives: 09 335i X-Drive Black Sapphire Join Date: Mar 2010 Location: Pittsburgh iTrader: (1)	Anything and Everything is delaying these freaking coils..(Christmas, New Years, Bad Weather, Ground Hog Day, State of the Union, MLK day) I might have been able to custom make a set myself by now. ha.
	Appreciate 0 Quote

02-03-2011, 09:31 PM	#30
pits200 Colonel 552 Rep 2,598 Posts Drives: 09 335i X-Drive Black Sapphire Join Date: Mar 2010 Location: Pittsburgh iTrader: (1)	Just an update, still haven't heard anything from AST, literally nothing. Not even the courtesy to say why things are so delayed, it's pretty unprofessional. I've worked closely with many large companies and this is definitely the worst way to leave an impression. Very frustrated.
	Appreciate 0 Quote

02-03-2011, 10:18 PM	#31
UltraRacer13 Wannabe Track Rat 70 Rep 930 Posts Drives: 17 OG M2 Join Date: Mar 2010 Location: Texas iTrader: (1)	They have been very involved with Daytona. I hear business is really taking off and they are just busy. I would call Brian. Goto AST-USA.com __________________ 2017 OG M2
	Appreciate 0 Quote

02-03-2011, 10:36 PM	#32
pits200 Colonel 552 Rep 2,598 Posts Drives: 09 335i X-Drive Black Sapphire Join Date: Mar 2010 Location: Pittsburgh iTrader: (1)	I think the issue I'm having with AST is the expectation of when I was promised these coils. I was told the beginning to mid-January upon ordering them before Thanksgiving and now it's coming up on being 1 month late and 3 months since ordering.
	Appreciate 0 Quote

02-03-2011, 10:58 PM	#33
UltraRacer13 Wannabe Track Rat 70 Rep 930 Posts Drives: 17 OG M2 Join Date: Mar 2010 Location: Texas iTrader: (1)	holy #%$# you ordered them before Thanksgiving?? wow. __________________ 2017 OG M2
	Appreciate 0 Quote

02-04-2011, 02:37 PM	#34
pits200 Colonel 552 Rep 2,598 Posts Drives: 09 335i X-Drive Black Sapphire Join Date: Mar 2010 Location: Pittsburgh iTrader: (1)	Ya man BEFORE Thanksgiving! Paid for them on the spot same day and am still waiting. I'm about to start asking for interest on the 2,000 I gave them up front. At least put the money into an escrow account if its gonna take a third of the year to make them. Wow saying a third of the year sounds ridiculously long. Lol
	Appreciate 0 Quote

02-04-2011, 03:01 PM	#35
pits200 Colonel 552 Rep 2,598 Posts Drives: 09 335i X-Drive Black Sapphire Join Date: Mar 2010 Location: Pittsburgh iTrader: (1)	Just got off the phone with brian and wondering if I made a mistake ordering these. He assumes us consumers are suppose to know these are not actually for sale and that they are very very very low on their priority list even though the dealers offer them for sale. He was pretty much saying that I'm sol and they might get around to making them in about another 3 weeks. The dealers and ast need to get on the same page and realize if u offer something for sale then there is a reasonable expectation. I also hate when companies act when they don't care about ur business because they have so many other pressing matters which is probably true but never what u want to relay to the consumer
	Appreciate 0 Quote

02-04-2011, 09:46 PM	#36
UltraRacer13 Wannabe Track Rat 70 Rep 930 Posts Drives: 17 OG M2 Join Date: Mar 2010 Location: Texas iTrader: (1)	anyone else waiting on these?? __________________ 2017 OG M2
	Appreciate 0 Quote

02-05-2011, 08:54 PM	#37
MJR63 Lieutenant 22 Rep 415 Posts Drives: 2011 335i X-Drive Sedan Join Date: Sep 2010 Location: Tolland, CT iTrader: (5) Garage List 2011 BMW 335i x-drvie [0.00]	I'm the original person who found out about these and ordered them before thanksgiving like Pitts. Does anyone have a phone number for AST? I would like to call them as well! __________________ 2011 335 X-Drive E90 MTECH 6MT • AST4100's • Vishnu 3.5" DP • Helix FMIC • Procede V5 • M3 Strut Brace • M3 Trunk Lip • LUX H8 • 19" Alufelgen SF-71: 8.5' front, 9.5' rear • Continental ExtremeContact DW Tires
	Appreciate 0 Quote

02-06-2011, 02:36 PM	#40
MJR63 Lieutenant 22 Rep 415 Posts Drives: 2011 335i X-Drive Sedan Join Date: Sep 2010 Location: Tolland, CT iTrader: (5) Garage List 2011 BMW 335i x-drvie [0.00]	Thanks for the info TX. Yes, I know how to use the Internet. I just wanted to call the same person Pits called. I will reach out to AST tomorrow aw well. I ordered mine through Harold at HP Autowerks and the last thing I was told they would be in by the end of January. __________________ 2011 335 X-Drive E90 MTECH 6MT • AST4100's • Vishnu 3.5" DP • Helix FMIC • Procede V5 • M3 Strut Brace • M3 Trunk Lip • LUX H8 • 19" Alufelgen SF-71: 8.5' front, 9.5' rear • Continental ExtremeContact DW Tires
	Appreciate 0 Quote

02-07-2011, 01:41 PM	#41
Jeffman Lieutenant 32 Rep 492 Posts Drives: 2008 335xi E90 Join Date: Jul 2010 Location: Somewhere in America iTrader: (1) Garage List 2008 335xi Sedan [0.00]	I'm new to this forum. What's supposed to be so great about AST 4100 coilovers? I've been pretty happy with my KWv1 (for street use) coilovers for the last six months.
	Appreciate 0 Quote

02-07-2011, 02:35 PM	#42
UltraRacer13 Wannabe Track Rat 70 Rep 930 Posts Drives: 17 OG M2 Join Date: Mar 2010 Location: Texas iTrader: (1)	well they are rebuildable for starters. If you blow a KW v1 (and apparently it happens fairly often) you need to buy a new one. AST's can be rebuilt. Generally, they are race quality shocks and until they came along, KW and H&R were really the only options for the XI. __________________ 2017 OG M2
	Appreciate 0 Quote

02-07-2011, 08:40 PM	#43
pits200 Colonel 552 Rep 2,598 Posts Drives: 09 335i X-Drive Black Sapphire Join Date: Mar 2010 Location: Pittsburgh iTrader: (1)	Any other updates from you guys??? I seriously wouldn't be as upset if someone (vendor/ast) actually gave a shit and apologized for the delay and offered a small discount on a future purchase. Not that I'm looking to get something for nothing, but at least show that they somewhat care about the delay.
	Appreciate 0 Quote

02-08-2011, 09:51 AM	#44
ajsalida Colonel 229 Rep 2,387 Posts Drives: 95 M3, 02 R1150GSA, 09 335xi Join Date: Aug 2010 Location: SW USA iTrader: (2)	$250 price increase + bad customer service? Where do I sign up!
	Appreciate 0 Quote

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search