[billspreston]

Originally Posted by Down41t

I also agree that its not practical for someone on the west coast to get this done, what happens if you send your ecu and ups or fedex loses it, your screwed or something happens to your car and you need to go back to stock and they are busy and you dont get your ecu back for 2 weeks, you're once again, screwed...

+1, I don't care what anyone says, shipping an ECU is shady business and not something I would ever do unless it was going to BMW directly.

[vinlikesred]

do you have a dealer in denver, colorado?

[spyahoo]

Originally Posted by E82tt6

Unless your dealer is a jerk, this is not a problem. It's a recall item, and if they give you crap about it, let them know that they can talk to your lawyer.

They would not have a leg to stand on in court. A recall is a recall. Pump fails, they fix it, as the part is known to be defective.

Furthermore, the only reason BMW attempts to deny warranties for silly things like that is because individuals go out of their way to conceal mods, and get BMW to pay for damage to the powertrain on cars making 30%+ more power than stock.

Not true in fact someone on here was very honest with BMW and went to his dealer and said I have a tune but my fuel pump is shot. They denied his warranty and wouldnt work on the car. Turned him in to BMW. Dont be so naive people, this is a business. Its all about $$

[jcarlucci1]

Am i the only one who is concerned that this guy wont even tell us what psi the tune is set at? Would anyone really buy this without knowing that info?

[EurotekTuningGmbH]

Everyone first off shipping the ECU is normal for any tuner these days unless you want to hack and do a piggyback. Its obvious you guys have this car as a daily driver and we understand your issue being down with a car. All of our exotic clients have multiple rides so they can part with not driving their cars for a few days.

As for UPS or Fed EX loosing ECU, lets just say we get on a daily basis anywhere between 50-70k worth of ECU from Exotic cars daily yes daily nothing ever gets lost, items are full insured so its never a concern.

Granted the OBD plug in devices talked about but nothing has yet to surface would be great but what will you guys do when you accidentally crash your ECU or something goes wrong and the car locks you out from your hand held device? BMW has a few curveballs up theire sleeves you will learn in due time Your dealer and BMW will be fully aware of this and talk about warranty denial then. Our method is fooproof if your patient.

Our key selling points are:
Custom tuning
Competitive pricing, were not giving anyone a genric tune for 2k.
Options that no other tuner can offer with a direct ECU flash
3 year warranty ( no we dont cover your engines or gearboxes since people abuse cars all over)
Retaining factory original files so you never need to go the dealer if you have an issue. Now isnt that more of an issue towing the car, dealer is out loaner vehicles and your car may be down 1-3 days depending on how they treat you. Think about all this. I read lots of issues about other flashes and people complaining and making multiple dealer visit etc. After a while dealers are going to get ticked off and we will have a national issue on our hands. We also know dealers dont treat younger owners too great or even give them loaners in many locations which sucks for all.

What about you guys doing cats, downpipes, suspensions and all? Your car will be in the shop for days and this is how 99% of our dealer shops work the tuning through us so you have no extra downtime in between.

[oc24]

What is the warranty on?

[Former_Boosted_IS]

Originally Posted by EurotekTuningGmbH

All of our exotic clients have multiple rides so they can part with not driving their cars for a few days.

Nothing personal, but I find your statements quite rude. This is a 50k car and not everyone of us are living in mansion on the top of a hill. Owning many cars is not practical for every person my friend.

Second, you don't tell people the boost you are running, then no one will buy. Are we supposed to take your word that your tuning is safe? You don't show a dyno with A/F? You basically say the word flash and expect everyone to jump up and down. The reality is that there Sharkedit is just around the corner and you are not competitively priced to them, and with Shark you can do the flashing yourself. I think this forum is a lot smarter than you give us credit for.

[Vince@ V K Motorwerks]

Originally Posted by Former_Boosted_IS

Nothing personal, but I find your statements quite rude. This is a 50k car and not everyone of us are living in mansion on the top of a hill. Owning many cars is not practical for every person my friend.
Second, you don't tell people the boost you are running, then no one will buy. Are we supposed to take your word that your tuning is safe? You don't show a dyno with A/F? You basically say the word flash and expect everyone to jump up and down. The reality is that there Sharkedit is just around the corner and you are not competitively priced to them, and with Shark you can do the flashing yourself. I think this forum is a lot smarter than you give us credit for.

I agree.

[jcarlucci1]

Originally Posted by Former_Boosted_IS

Nothing personal, but I find your statements quite rude. This is a 50k car and not everyone of us are living in mansion on the top of a hill. Owning many cars is not practical for every person my friend.

Second, you don't tell people the boost you are running, then no one will buy. Are we supposed to take your word that your tuning is safe? You don't show a dyno with A/F? You basically say the word flash and expect everyone to jump up and down. The reality is that there Sharkedit is just around the corner and you are not competitively priced to them, and with Shark you can do the flashing yourself. I think this forum is a lot smarter than you give us credit for.

+1, not only are you not providing anywhere near enough info, but your pricing is way off for a flash.. for another 700 you can get dinan with a full warranty...or for several hundred dollars the shark injector flash next month

[Bubbles]

Originally Posted by slubu

It will easily cost the average person 5k to have his lawyer draft a complaint and fight the inevitable motions to dismiss that BMWs attorneys will throw at any complaint.

5k!!! You Cali lawyers working for free now?

[kptaylor]

Sending ECU's in the mail is how many of the VW, Audi and Porsche tunes work or have worked in the past. (GIAC, APR, Revo, etc.) If you can't live without the car for a few days, there are many other options. If SharkEdit comes out and is better, I'm sure this firm may change things up.

I'm more interested in boost levels, are the posted numbers crank or wheel HP and what the warranty covers.

[oc24]

Originally Posted by Bubbles

5k!!! You Cali lawyers working for free now?

I can draft a complaint, oppose a demurrer and argue the merits in less than 15 hours. Maybe I'm just smarter than the rest

[Bubbles]

Originally Posted by slubu

I can draft a complaint, oppose a demurrer and argue the merits in less than 15 hours. Maybe I'm just smarter than the rest

Well then it's time to raise that billable rate counselor.

[billspreston]

I think you will find the best methods for the dealing with this community is to work with us in trying to find the best solution instead of providing excuses.

You have said yourself...

Originally Posted by EurotekTuningGmbH

I can see it already removing these ECU units multiple times people will break and loose things causing an obvious sign of tampering

It is clear, shipping ECUs is not a perfect solution. Your clientele for the N54 consists of people who don't want the messiness and detectability of a piggyback, yet you expect them to remove their ECU and ship it to you? I dunno.

[Lane]

Vanos control. Great!

[Kerosene Hat]

Originally Posted by EurotekTuningGmbH

Everyone first off shipping the ECU is normal for any tuner these days unless you want to hack and do a piggyback.

+100

Maybe not the sexiest, but definitely normal...have seen it before in other communities.

[EurotekTuningGmbH]

we are not rude we clearly told everyone our market has and always been exotic cars and professional race cars does being honest make us rude? We dont know your market at all or you guys this is a new direction we are trying to feel out. Which is why we joined the forum to feel things out on what you guys want and need. If we made post months back everyone would have thought it was a pipe dream. We waited tested bought 2 cars and then posted at the appropriate time. Our service is being marketed globally with tuner shops rather than direct purchasing. We are not an established mail order company if we net 15% a year in retail sales that is alot.

We never targeted the BMW, Audi or VW retail markets ever in the USA or Europe since the competiton was so strong for years making us shift our focus in an entirely different market alltogether. We wanted to sell this tool with technology to a BMW specific tuner in Europe but arrangments have not been made or met for us to do so yet. Its easier for us to be technology developers than retail salesman and that is how things have been since our inception.


We are not soliciting direct sales to anyone
We posted to let everyone know whats available as an option since many complaints rise up regarding other products for tuning. Having more options strenghtens the market and product quality for everyone
We want to answer questions accordingly
We want to hear your feedback good and bad
We will not comment or remark on other tuning solutions from other vendors out of goodwill

Thanks

[Bubbles]

Originally Posted by EurotekTuningGmbH

we are not rude we clearly told everyone our market has and always been exotic cars and professional race cars does being honest make us rude? We dont know your market at all or you guys this is a new direction we are trying to feel out. Which is why we joined the forum to feel things out on what you guys want and need. If we made post months back everyone would have thought it was a pipe dream. We waited tested bought 2 cars and then posted at the appropriate time. Our service is being marketed globally with tuner shops rather than direct purchasing. We are not an established mail order company if we net 15% a year in retail sales that is alot.

We never targeted the BMW, Audi or VW retail markets ever in the USA or Europe since the competiton was so strong for years making us shift our focus in an entirely different market alltogether. We wanted to sell this tool with technology to a BMW specific tuner in Europe but arrangments have not been made or met for us to do so yet. Its easier for us to be technology developers than retail salesman and that is how things have been since our inception.


We are not soliciting direct sales to anyone
We posted to let everyone know whats available as an option since many complaints rise up regarding other products for tuning. Having more options strenghtens the market and product quality for everyone
We want to answer questions accordingly
We want to hear your feedback good and bad
We will not comment or remark on other tuning solutions from other vendors out of goodwill

Thanks

Welcome to the kids in the sandbox. So what kind of boost are you planning to achieve your claims?

[oc24]

Can you explain in more detail what the 3-year warranty entails and what it covers?

[Lane]

Wow, a lot of interest in a very short time. No wonder though.

[Kerosene Hat]

Originally Posted by Former_Boosted_IS

Nothing personal, but I find your statements quite rude. This is a 50k car and not everyone of us are living in mansion on the top of a hill. Owning many cars is not practical for every person my friend.

Let's be fair, though...one can EASILY scroll through any E90post subforum and find teenagers with 335is, or owners/lessees who spend 10-20K on cosmetic mods. So, even though it's not practical for you, many people have a solution. Or can get a ride from a gf or buddy for a couple days. Just sayin'.

More interesting are the questions related to boost and diagnostic visibility - and what happens to peak boost at/near redline. At least from this amateur's perspective.

Ultimately, more marketplace competition = better selection for the customer.

[jbttum3]

Originally Posted by jcarlucci1

You really expect anyone here to pay $1300 for a tune without telling us what psi the boost is set at? Good luck.

First person to get this will hook a boost gauge up and tell everyone on the forum what its pushing