[Detailed Image]

e90post members,

I wanted to throw up a quick post to let people know that DetailedImage.com is back up and running at full speed. I received numerous PMs and e-mails regarding how slow our site was loading for everyone and wanted to give a quick update on what happened and how we resolved the issue. One of our nameservers went down on Friday afternoon causing the site to respond very slowly. Last night we decided to pull the plug with our current host and switched to a fully managed dedicated server with guaranteed uptime, so downtime should be a thing of the past.

We feel horrible about what happened and deeply apologize for the inconvenience this caused for our valued customers. We had some customers actually stick out the slow speeds and place orders :biggthumpup: , we greatly appreciate everyones support. For the next 30 days I want to extend a 15% off coupon code. During checkout use SpeedyDI to get 15% off instead of the standard 10% off for e90post members.

If you happened to place an online order between May 9th and May 14th before 11:30am, please PM me with your order number and a credit will be applied to your account to make up for the missing discount that is currently being offered. Again we greatly appreciate your patience and continued support.

Happy Detailing!

George Dushensky
Detailed Image - Owner

[J-Sud]

sweet....I got my flex in today from you guys

[Detailed Image]

Originally Posted by J-Sud

sweet....I got my flex in today from you guys

Very nice, keep us posted on what you think of it

George

[nmcampbell]

Kudos. Incredible professionalism, especially in extending a courtesy that shouldn't be expected under the circumstances.

[Mojave335i]

Not to be a pest ,but trying to order some clay and site seems slow again.

[Mojave335i]

Order successful ,but the clay bar pages were a bit slow.

[Detailed Image]

Seems as though it can take a full 48 hours for the transfer of the site to completely propagate across all networks. Tomorrow afternoon should be the end of the 48 hours. I apologize for any inconvenience.

Thanks for your support

George

[Haywire]

thats really awesome stuff. Great customer service!

[mjd]

Thanks George... PM sent.

Showing all how to run a business and provide great customer service.

[purplewidow]

i got a hard on with the 15% then i realized you don't carry Swissvax

[OtherAggie]

Sweet deal! Thanks George! Just FYI, I was able to use PayPal to check out successfully, but on the 'review your information' page on PayPal, it seemed like the PayPal site wasn't able to get certain pages/info from the DI site. In place of the order info were messages like ... "Warning: include() [function.include]: Failed opening 'http://www.detailedimage.com/template/header.php'" and "Warning: include() [function.include]: URL file-access is disabled in the server configuration in /home/detimg/public_html/payments/GetExpressCheckoutDetails.php".

Seems like something might not be quite right yet with the new configuration. Hope this helps.

[328i]

Originally Posted by purplewidow

i got a hard on with the 15% then i realized you don't carry Swissvax

Remember it's all about the prep anyway, the LSP is just icing on the cake, and the difference between the high end stuff and good stuff like p21s 100%, souveran, CG signature wax, and CG 50/50, etc. is probably 5% at best.

I think picus nailed it with this quote, too many people think a high end wax will do miracles by itself.

Originally Posted by picus

95% of the end result will depend on the detailers skill with a rotary. Don't get caught up in wax hype; sure Vintage is rad, but if they screw up the prep it won't matter if they coat it in pure white carnauba picked from trees that bloom every ten years during a full moon; it will still look like ass.

[J-Sud]

Originally Posted by 328i

Remember it's all about the prep anyway, the LSP is just icing on the cake, and the difference between the high end stuff and good stuff like p21s 100%, souveran, CG signature wax, and CG 50/50, etc. is probably 5% at best.

I think picus nailed it with this quote, too many people think a high end wax will do miracles by itself.

doesnt change the fact that i have an addiction to buying wax

o ya and Microfiber.....

[picus]

Grab some CG 50/50 if you want a wax that looks a lot like Concorso, but is cheaper. It doesn't hold up as well, though.

[Detailed Image]

Originally Posted by OtherAggie

Sweet deal! Thanks George! Just FYI, I was able to use PayPal to check out successfully, but on the 'review your information' page on PayPal, it seemed like the PayPal site wasn't able to get certain pages/info from the DI site. In place of the order info were messages like ... "Warning: include() [function.include]: Failed opening 'http://www.detailedimage.com/template/header.php'" and "Warning: include() [function.include]: URL file-access is disabled in the server configuration in /home/detimg/public_html/payments/GetExpressCheckoutDetails.php".

Seems like something might not be quite right yet with the new configuration. Hope this helps.

Thanks for the update. We're still finding little bugs as the DI site was a big project to move over to the new server. I showed our programmer your message and he's looking into fixing this as we speak. Thanks again for your support and feedback, greatly appreciated!

Edit: Programmer found and fixed the problem you experienced. Thanks again for letting us know about the issue.

George

[J-Sud]

Originally Posted by picus

Grab some CG 50/50 if you want a wax that looks a lot like Concorso, but is cheaper. It doesn't hold up as well, though.

if you were talking to me....i bought some Zymol Concourse and already have 50/50

[OtherAggie]

Originally Posted by Detailed Image

Edit: Programmer found and fixed the problem you experienced.

George

Damn, that was fast. Wow.

[SpecC]

great reliable source of detailing products!

[Queenskid24]

nice, just in time i need waffle weaves badly. lol if i get a chance ill order this week

[J-Sud]

Originally Posted by SpecC

great reliable source of detailing products!

+1

[Detailed Image]

Thanks for all of the positive feedback guys, it's greatly appreciated. Got some new products in stock this past week as well:

Purple Foamed Wool - which is also on sale with the rest of our pads till the end of the month for $7.99!

Gilmour Foamaster II 1/2 Gallon Foam Guns

Gilmour 8 Ply Hoses - This will be the last hose you'll ever buy! Full Lifetime Replacement on Gilmour 8 Ply hoses.

Gallon sizes of the following:
Menzerna PO106FF
Menzerna Super Intensive Polish
Chemical Guys Citrus Wash & Gloss
Chemical Guys Jet Seal 109

Also, don't forget, only 2 weeks left to get in for the Free Flex XC3401VRG Contest!

George

[picus]

Originally Posted by J-Sud

if you were talking to me....i bought some Zymol Concourse and already have 50/50

Just sort of talking to everyone.

FWIW I just spent another $300 with DI. Hah. Thank god for gallon sizes of citrus wash!