Iforged trouble...any ideas?

CJCIII · 11-01-2008, 05:47 PM

I purchased a set of 19" Essens about two months ago. From day one I haven't been able to get them balanced perfectly. I have had them done twice at NTB, and then tried getting them road forced balance at Firestone on a Hunter machine...still no improvement??? So then yesterday I went to performance shop that has a Hunter Road Force machine, and they finally uncovered my problem. Both of my front wheels are out of round. ARE F'ing kidding me!!! I pretty sure Iforged is going to be little to NO help.

What are my options here? Buy two new barrels???

DrGP · 11-01-2008, 06:29 PM

Quote:

Originally Posted by CJCIII

I purchased a set of 19" Essens about two months ago. From day one I haven't been able to get them balanced perfectly. I have had them done twice at NTB, and then tried getting them road forced balance at Firestone on a Hunter machine...still no improvement??? So then yesterday I went to performance shop that has a Hunter Road Force machine, and they finally uncovered my problem. Both of my front wheels are out of round. ARE F'ing kidding me!!! I pretty sure Iforged is going to be little to NO help.

What are my options here? Buy two new barrels???

Another I Forged victim. I have read too many poor quality stories about I Forged wheels. We need to somehow warn as many as we can to just stop buying their poor quality products. I understand that their customer service is equally poor. Sorry for your problem but it is not unexpected. I would want a complaint refund from Iforged. Unfortunately, i don't see that happening.

brokemywallet · 11-01-2008, 10:20 PM

yeah, having the barells or the centers to be a hair off will cause it to be out of round. unfortunately, the only way they'll do something is if/when you caught it before mounting the tires & driving it on the car.

i bet, within a 95% certainty, that when you call and ask them if anything can be done, that they'll ask if it was mounted and driven on. and about 100% certainty that they'll pass the buck to poor driving.......

I used to work for a very small forged wheel company before, but we'd always try to solve problems & complaints to make the customer happy.

Sorry for this situation, but Iforged quality control is something to be desired..

OO---OO · 11-01-2008, 10:40 PM

Quote:

Originally Posted by DrGP

Another I Forged victim. I have read too many poor quality stories about I Forged wheels. We need to somehow warn as many as we can to just stop buying their poor quality products. I understand that their customer service is equally poor. Sorry for your problem but it is not unexpected. I would want a complaint refund from Iforged. Unfortunately, i don't see that happening.

I HEAR that their customer service is much worse.
I have Iforged wheels but Zero issues with them (i got lucky, i guess)

Poderes1 · 11-02-2008, 01:16 AM

Try purchasing hubcentric rings. That would most likely improve your ride.

pdjafari · 11-02-2008, 03:32 AM

iforged or iforgery

CJCIII · 11-02-2008, 09:02 AM

I don't think hub centric rings will help unfortunetly. I say this because the wheel fits nice and snug on the hub....

I just want people to be warned that all though these wheels do look spectacular. BUY SOMETHING ELSE....like DPE or HRE where quality and
customer service are included in the price.

BimmerFan61 · 11-03-2008, 09:42 PM

Call them and talk to them. Many people have gotten them fixed after purchasing

(714) 484-1070

I have found their customer support to be suprisingly good

chrisE92 · 11-03-2008, 09:49 PM

Quote:

Originally Posted by OO---OO

I HEAR that their customer service is much worse.
I have Iforged wheels but Zero issues with them (i got lucky, i guess)

+1

good luck getting this figured out. I hope they step up and are able to help

gtrokin330 · 11-04-2008, 12:56 PM

yeah there customer service is shit.....next wheels are dpe or bbs fo sho

freshwhite335 · 11-04-2008, 01:05 PM

same thing happened to my M wheels. it was my friends fault though. so im screwed. tried to have it repaired it just made it worse. braking from 130 is scary

gian335 · 11-05-2008, 01:39 AM

I just ordered my iforged wheels, hoping they dont come with any defect. you guyz are makin me woried lol

CJCIII · 11-05-2008, 09:59 PM

If I were you I would make sure that the wheel is true before mounting a tire on it. Just a thought....

pdjafari · 11-05-2008, 11:29 PM

BTW iforgery doesnt use hub centric rings...just an FYI

11-01-2008, 05:47 PM	#1
CJCIII Private 13 Rep 59 Posts Drives: E90 335I Join Date: Apr 2008 Location: Dallas iTrader: (2)	Iforged trouble...any ideas? I purchased a set of 19" Essens about two months ago. From day one I haven't been able to get them balanced perfectly. I have had them done twice at NTB, and then tried getting them road forced balance at Firestone on a Hunter machine...still no improvement??? So then yesterday I went to performance shop that has a Hunter Road Force machine, and they finally uncovered my problem. Both of my front wheels are out of round. ARE F'ing kidding me!!! I pretty sure Iforged is going to be little to NO help. What are my options here? Buy two new barrels???
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11-01-2008, 10:20 PM	#3
brokemywallet Slaveaholic 18 Rep 707 Posts Drives: 2006 330I Join Date: Nov 2006 Location: So. Cal iTrader: (6)	yeah, having the barells or the centers to be a hair off will cause it to be out of round. unfortunately, the only way they'll do something is if/when you caught it before mounting the tires & driving it on the car. i bet, within a 95% certainty, that when you call and ask them if anything can be done, that they'll ask if it was mounted and driven on. and about 100% certainty that they'll pass the buck to poor driving....... I used to work for a very small forged wheel company before, but we'd always try to solve problems & complaints to make the customer happy. Sorry for this situation, but Iforged quality control is something to be desired..
	Appreciate 0 Quote

11-02-2008, 01:16 AM	#5
Poderes1 Lieutenant 25 Rep 501 Posts Drives: 2008 E92 335i Join Date: Apr 2006 Location: PSL, Florida iTrader: (1) Garage List 2008 BMW 335i [0.00] 2006 BMW 325xi [0.00]	Try purchasing hubcentric rings. That would most likely improve your ride. __________________ 08 E92 335 i AW/CR, Alum Trim, Prem & Sport Pkgs, Step w/Paddles, Nav, 3M 20% tint all around, Passport 9500i radar, JB3 v2.0 with USB, Matte Black Grills, RPI Ram Air Scoops, OSS Full Blackout Angels V2, LED Turnsignals and sidemarkers, Helix V2 Stepped Front Mount Intercooler, Bastuck Quad Exhaust, Custom rear valence, Forged 1 Eight Deep Concaves Coral Red/Matte Black centers and Gloss Black Barrels 20x8.5f and 20x10.5r
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11-02-2008, 03:32 AM	#6
pdjafari Colonel 172 Rep 2,510 Posts Drives: G80 M3C Join Date: Oct 2007 Location: Earth iTrader: (5)	iforged or iforgery
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11-02-2008, 09:02 AM	#7
CJCIII Private 13 Rep 59 Posts Drives: E90 335I Join Date: Apr 2008 Location: Dallas iTrader: (2)	I don't think hub centric rings will help unfortunetly. I say this because the wheel fits nice and snug on the hub.... I just want people to be warned that all though these wheels do look spectacular. BUY SOMETHING ELSE....like DPE or HRE where quality and customer service are included in the price.
	Appreciate 0 Quote

11-03-2008, 09:42 PM	#8
BimmerFan61 Captain 26 Rep 662 Posts Drives: none Join Date: Nov 2006 Location: none iTrader: (1)	Call them and talk to them. Many people have gotten them fixed after purchasing (714) 484-1070 I have found their customer support to be suprisingly good
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11-04-2008, 12:56 PM	#10
gtrokin330 Brigadier General 155 Rep 3,865 Posts Drives: TT Join Date: Sep 2007 Location: LI iTrader: (7)	yeah there customer service is shit.....next wheels are dpe or bbs fo sho
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11-04-2008, 01:05 PM	#11
freshwhite335 Colonel 154 Rep 2,882 Posts Drives: 991/RR Sport AB Join Date: Aug 2008 Location: 904 FL iTrader: (6) Garage List 2011 BMW 135i [0.00]	same thing happened to my M wheels. it was my friends fault though. so im screwed. tried to have it repaired it just made it worse. braking from 130 is scary __________________ 2014 Range Rover Sport Autobiography 2012.5 991 C2S 1978 Corvette
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11-05-2008, 01:39 AM	#12
gian335 Major 37 Rep 1,031 Posts Drives: e92 335 Join Date: Apr 2008 Location: uknown iTrader: (1)	I just ordered my iforged wheels, hoping they dont come with any defect. you guyz are makin me woried lol
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11-05-2008, 09:59 PM	#13
CJCIII Private 13 Rep 59 Posts Drives: E90 335I Join Date: Apr 2008 Location: Dallas iTrader: (2)	If I were you I would make sure that the wheel is true before mounting a tire on it. Just a thought....
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11-05-2008, 11:29 PM	#14
pdjafari Colonel 172 Rep 2,510 Posts Drives: G80 M3C Join Date: Oct 2007 Location: Earth iTrader: (5)	BTW iforgery doesnt use hub centric rings...just an FYI
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