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BMW Mississauga service let down!
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07-22-2010, 10:24 AM | #1 |
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Well it's the 3rd time I've brought my car in to get what I thought would be a simple fix, my rear plate lights stopped working.
I made an appointment with the dealer 2wks ago and informed them that I would need a car for work, I made the appointment time to drop it off in the morning and take the loaner car, and I gave myself enough time for a slight delay at the dealer for paperwork..etc. What I wasn't expecting was that they didn't have a car ready for me and they had to call Enterprise to bring a car over and I ended up leaving 30mins later. I was late for work and now I'm keeping my fingers crossed that I won't get a 3rd phone call saying they have to order something else from Germany. The car is barely 2yrs old and I've wasted 3 trips to this place already. I'm so ticked off right now....oh and the loaner was a piece of crap Kia! |
07-22-2010, 10:28 AM | #2 |
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Sorry to hear about your bad experience.
I have had great service from BMW Mississauga so far. I guess its like a hit and miss.
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07-22-2010, 12:35 PM | #4 | |
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they wouldn't even help me fix something simple and wanted to charge me 300 dollars in labor. i hate to say it but US dealers are hella better than the Cdn ones.... my wheels are still squeaking (with and without brakes applied). I hear it in my garage and yet they won't give me anything and wants me to pay 30 bucks a day for a rental (meanwhile they wont give me a guarantee that they get it fixed within a day or two). Last edited by e90fanatic; 07-22-2010 at 12:41 PM.. |
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07-22-2010, 02:07 PM | #5 |
Clutch pedal >> Dead pedal
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+1 for Tania.
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07-22-2010, 05:57 PM | #7 |
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My advisor was Ian. I just called them to see what's going on with my car since no one has called me back yet.Ian is gone for the day I was informed they just ordered another module since they can't get still can't them working. I luv the msg that's on the machine while I'm waiting, you get a loaner from our " exclusive line of BMW vehicles". I guess that doesn't include me! I guess it's time to take my KIA home with me tonight!
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07-22-2010, 07:09 PM | #8 |
zzz
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Same thing happened to me for an HPFP issue at BMW Miss... they said it was a day's diagnoses and software update... turns out my computer module went as well as the HPFP. I got Suzuki SX4 on the first day from Enterprise, found out it would be at least week for the parts to arrive ... I was then able to get a 323i the next day for the balance of the 4 weeks my car was in the shop when some happened to come back in. If others are having issues that run for 4 weeks, I can see why they don't have cars. Hit and miss.
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07-22-2010, 08:39 PM | #9 |
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07-23-2010, 03:00 PM | #11 |
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07-24-2010, 09:47 PM | #12 |
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I am still waiting to hear from someone for 2 weeks @ BMW mississauga regarding a bent wheel that they say they will not cover cuz the damn tire is holding air!
Can you believe it ![]() ![]() I have no option but to drive with the bad wheel or buy the new one 800++ ![]()
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07-25-2010, 01:58 PM | #13 |
Clutch pedal >> Dead pedal
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It has been my experience as well, at another dealership, that the warranty only applies to the wheel if it's damaged in such a way that the tire is losing pressure.
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07-26-2010, 07:52 AM | #14 |
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Does BMW of Mississauga offer free dealership license plate covers like the ones that say 'BMW of Mississauga'? I get my car serviced there but didn't buy it there.... If so, do i simply call in to pickup 1 front and 1 rear cover?
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07-26-2010, 08:14 AM | #15 | |
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07-26-2010, 01:07 PM | #18 |
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Damn, sorry to hear... I usually take mine there and they always did very well.
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07-26-2010, 01:34 PM | #19 |
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07-26-2010, 08:36 PM | #20 | |
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Relative to what else is out there, I quite like it. A nice full thin protective layer. Without a cover, the plate looks bad, and after a few thousand bug-filled km's and some rock chips, it will forever look horrible. What is your preferred alternative? |
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07-26-2010, 09:49 PM | #21 |
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