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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > Regional Forums > USA - NY / NJ / CT / PA > open road BMW loaners



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      02-23-2011, 03:07 PM   #1
bkM3
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open road BMW loaners

has anybody gotten loaners from Open Road BMW in Edison? i didnt purchase my car from them but heard that they do give out loaners. if so, what kind of loaner did you receive?

Thanks
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      02-23-2011, 03:50 PM   #2
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I'm pretty sure dealers do give out a replacement for your car as a loaner. I got lucky once and got a 335, so it is possible. Never went to open road bmw, I use mt laurel, so I can't really tell you about their procedures, but it should be the same. Call, make appointment, get loaner.
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      02-23-2011, 04:35 PM   #3
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Some dealers have loaner policies that limit loaners to those who have purchased/leased their car from the dealership. Others give them to any service customer.

Need to call and ask.
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      02-23-2011, 04:36 PM   #4
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Quote:
Originally Posted by mjsbmw View Post
Some dealers have loaner policies that limit loaners to those who have purchased/leased their car from the dealership. Others give them to any service customer.

Need to call and ask.
+1
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      02-23-2011, 04:37 PM   #5
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i didnt purchase my car from them, and got a 2011 f10 5 series i think it was , about 2-3 weeks ago
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      02-23-2011, 04:40 PM   #6
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I had a 2011 E90 328xi and a F10 528 from them. Yes they do give out loaner cars but I DID buy my car from them. Circle BMW on the other hand would not give me a loaner car because I did not buy from them.
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      02-23-2011, 05:09 PM   #7
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Quote:
Originally Posted by Delta0311 View Post
I had a 2011 E90 328xi and a F10 528 from them. Yes they do give out loaner cars but I DID buy my car from them. Circle BMW on the other hand would not give me a loaner car because I did not buy from them.

Exactly the same experience. I think Circle BMW service is excellent. Well organized, friendly, etc. But no loaner and I am not about to sit in a waiting room for hours.
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      02-23-2011, 05:10 PM   #8
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Quote:
Originally Posted by Delta0311 View Post
I had a 2011 E90 328xi and a F10 528 from them. Yes they do give out loaner cars but I DID buy my car from them. Circle BMW on the other hand would not give me a loaner car because I did not buy from them.
Oh wow. But this makes sense. They may not give out because you did not buy. Best way is to just call and ask . Good luck
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      02-23-2011, 05:13 PM   #9
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Quote:
Originally Posted by Focus View Post
i didnt purchase my car from them, and got a 2011 f10 5 series i think it was , about 2-3 weeks ago
Thanks! this is what i was looking for! which 5 series was it if you dont mind me asking?
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      02-23-2011, 08:32 PM   #10
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Didn't buy my car from them. But got a loaner 328 xi everytime I bring it in. Never saw anything but 328 as loaners all pretty new. Sched appoint in advance.
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      02-23-2011, 09:23 PM   #11
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Quote:
Originally Posted by bkM3 View Post
Thanks! this is what i was looking for! which 5 series was it if you dont mind me asking?
2011 F10 528 . it was soooooooooooooooooooooooooooo comfortable.
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      02-23-2011, 10:00 PM   #12
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didnt buy from them, but goes there for service, been there twice, both times got e90 328.
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      02-24-2011, 12:05 AM   #13
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i usually never got loaner cars from the dealerships because i did not purchase the car from the dealer i use for servicing, but i made an early morning appt at like 7am one day and they had no option but to give me a loaner... usually the send me out with a enterprise rental car but being it was only 7am, enterprise wasnt open... they gave me a 2011 328xi coupe, fully loaded.
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      02-24-2011, 10:54 AM   #14
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I've gotten loaners from BMW of morristown which is owned by open road as well.

However my father has gotten a chevy Malibu and a pt cruiser as a loaner too so it depends in what's available.
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