NYC/LI dealers for service

uwotm8 · 09-08-2011, 05:03 PM

I want to take my car in for warranty work. The arms that bring out the seatbelt don't really work and the steering wheel trim is peeling a bit and I've seen guys getting that warrantied. I called up Rallye on long island and even though the car was originally purchased from there, they would not offer me a loaner.

Any other local dealers where I can go AND expect better service? You would think while the car is under factory warranty and originally purchased from there, they'd take better care of you...but apparently not. I'd like to keep this in NYC/LI area. Not looking to travel to CT or NJ

M BROK3 · 09-08-2011, 05:08 PM

Hassel bmw may be? alot of ny'ers go there

uwotm8 · 09-08-2011, 05:18 PM

Gonna give them and bmw of bayside a call tomorrow. Would like to see if anyone can chime in with tips. Thanks!

D335NUTZ · 09-08-2011, 06:10 PM

Quote:

Originally Posted by djsniggedy

Gonna give them and bmw of bayside a call tomorrow. Would like to see if anyone can chime in with tips. Thanks!

STAY AWAY FROM BAYSIDE

uwotm8 · 09-08-2011, 06:13 PM

Where to then? Hassel BMW is a bit far and don't know if they'll accomodate me w/ a loaner yet. I live in queens...not trying to drive to suffolk co or nj for regular service etc. Bayside that bad?

Louchie · 09-08-2011, 06:18 PM

anyone besides Chris blanco at Rallye.

Edit: I always thought if you booked in advance and showed up early enough you'd be able to get a loaner..

themyst · 09-08-2011, 07:01 PM

Quote:

Originally Posted by djsniggedy

I want to take my car in for warranty work. The arms that bring out the seatbelt don't really work and the steering wheel trim is peeling a bit and I've seen guys getting that warrantied. I called up Rallye on long island and even though the car was originally purchased from there, they would not offer me a loaner.

Any other local dealers where I can go AND expect better service? You would think while the car is under factory warranty and originally purchased from there, they'd take better care of you...but apparently not. I'd like to keep this in NYC/LI area. Not looking to travel to CT or NJ

Just out of curiosity, are u under 25 years old? That could explain why you're not getting loaners.

uwotm8 · 09-08-2011, 07:32 PM

Nope that's not it. I bought the car privately and even though it was originally purchased from there, I was told "since you didn't buy from us, you are not eligible for a loaner". I don't need anything serious done, but would like to have some sort of normal standing relationship with a local dealer. They seem like condescending pricks from my experience thus far...and I haven't even been there yet! haha

slimysnails · 09-08-2011, 07:36 PM

hassel is usually two weeks out for loaners

D335NUTZ · 09-08-2011, 08:21 PM

Quote:

Originally Posted by djsniggedy

Where to then? Hassel BMW is a bit far and don't know if they'll accomodate me w/ a loaner yet. I live in queens...not trying to drive to suffolk co or nj for regular service etc. Bayside that bad?

I live in fresh meadows right next to bayside and I go out of my way to avoid them and to Hassel. Call up John Denise at Hassel. He'll take care of you.

MrXia8 · 09-08-2011, 08:48 PM

I wouldn't take it to Bayside if you're looking for better service. I live IN Bayside, and don't go to Bayside whether it's for service or to purchase a car. My first time there was my last time too.

madeinhongkong · 09-08-2011, 08:53 PM

Hassel sucks now... told me i needed DME when all it was a battery... ended up towing the car away wasted a lot of time... they also was not going to cover it under warranty due to DP fix... they use to be good but now they are wackkk

D335NUTZ · 09-08-2011, 09:00 PM

Quote:

Originally Posted by Boost2Perfection

Hassel sucks now... told me i needed DME when all it was a battery... ended up towing the car away wasted a lot of time... they also was not going to cover it under warranty due to DP fix... they use to be good but now they are wackkk

Sheldon you didn't get John cuz he was on vacation... If I get a problem and it was John then I'm finding another place...

madeinhongkong · 09-08-2011, 10:16 PM

yea but honestly... do u ever get a loaner there??? we shouldn't have to wait a month ahead to get a loaner... we bought our cars a CPO for a reason IMO but yea i guess your right on the John thing... i dk

BullowM3 · 09-08-2011, 11:31 PM

Avoid blanco at rallye. hes a dick. go for matt carlson at rallye hell hook it up.

09-08-2011, 05:03 PM	#1
uwotm8 Captain 62 Rep 709 Posts Drives: E92 M3, F85 X5M, SL55, 997TT Join Date: Aug 2011 Location: Dallas, TX iTrader: (8)	NYC/LI dealers for service I want to take my car in for warranty work. The arms that bring out the seatbelt don't really work and the steering wheel trim is peeling a bit and I've seen guys getting that warrantied. I called up Rallye on long island and even though the car was originally purchased from there, they would not offer me a loaner. Any other local dealers where I can go AND expect better service? You would think while the car is under factory warranty and originally purchased from there, they'd take better care of you...but apparently not. I'd like to keep this in NYC/LI area. Not looking to travel to CT or NJ
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09-08-2011, 05:08 PM	#2
M BROK3 Major 105 Rep 1,037 Posts Drives: F95 , G80 M3, F80 M3, E92 M3 Join Date: Jan 2011 Location: NY/NJ iTrader: (13)	Hassel bmw may be? alot of ny'ers go there
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09-08-2011, 05:18 PM	#3
uwotm8 Captain 62 Rep 709 Posts Drives: E92 M3, F85 X5M, SL55, 997TT Join Date: Aug 2011 Location: Dallas, TX iTrader: (8)	Gonna give them and bmw of bayside a call tomorrow. Would like to see if anyone can chime in with tips. Thanks!
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09-08-2011, 06:13 PM	#5
uwotm8 Captain 62 Rep 709 Posts Drives: E92 M3, F85 X5M, SL55, 997TT Join Date: Aug 2011 Location: Dallas, TX iTrader: (8)	Where to then? Hassel BMW is a bit far and don't know if they'll accomodate me w/ a loaner yet. I live in queens...not trying to drive to suffolk co or nj for regular service etc. Bayside that bad?
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09-08-2011, 06:18 PM	#6
Louchie D: 56 Rep 435 Posts Drives: 2 paur 2 aford kar :( Join Date: Sep 2009 Location: Section 8 hauzing in qnz, ny iTrader: (2)	anyone besides Chris blanco at Rallye. Edit: I always thought if you booked in advance and showed up early enough you'd be able to get a loaner.. __________________ Contact me for all your Architectural and Engineering needs in the greater NYC area MBA Engineering PC
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09-08-2011, 07:32 PM	#8
uwotm8 Captain 62 Rep 709 Posts Drives: E92 M3, F85 X5M, SL55, 997TT Join Date: Aug 2011 Location: Dallas, TX iTrader: (8)	Nope that's not it. I bought the car privately and even though it was originally purchased from there, I was told "since you didn't buy from us, you are not eligible for a loaner". I don't need anything serious done, but would like to have some sort of normal standing relationship with a local dealer. They seem like condescending pricks from my experience thus far...and I haven't even been there yet! haha
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09-08-2011, 07:36 PM	#9
slimysnails Leaving slime trails... 8 Rep 145 Posts Drives: a black brick Join Date: Mar 2010 Location: NY iTrader: (2)	hassel is usually two weeks out for loaners
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09-08-2011, 08:48 PM	#11
MrXia8 Private 2 Rep 90 Posts Drives: BMW X5, 328i Join Date: Jun 2011 Location: NYC iTrader: (0)	I wouldn't take it to Bayside if you're looking for better service. I live IN Bayside, and don't go to Bayside whether it's for service or to purchase a car. My first time there was my last time too.
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09-08-2011, 08:53 PM	#12
madeinhongkong Brigadier General 303 Rep 4,126 Posts Drives: e90 M3 Join Date: Nov 2010 Location: NYC iTrader: (26)	Hassel sucks now... told me i needed DME when all it was a battery... ended up towing the car away wasted a lot of time... they also was not going to cover it under warranty due to DP fix... they use to be good but now they are wackkk
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09-08-2011, 10:16 PM	#14
madeinhongkong Brigadier General 303 Rep 4,126 Posts Drives: e90 M3 Join Date: Nov 2010 Location: NYC iTrader: (26)	yea but honestly... do u ever get a loaner there??? we shouldn't have to wait a month ahead to get a loaner... we bought our cars a CPO for a reason IMO but yea i guess your right on the John thing... i dk
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09-08-2011, 11:31 PM	#15
BullowM3 Second Lieutenant 46 Rep 220 Posts Drives: 1 Sick E92 Join Date: May 2010 Location: NYC iTrader: (0) Garage List 09 328xdrive [0.00]	Avoid blanco at rallye. hes a dick. go for matt carlson at rallye hell hook it up.
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