bmw recovery

jonnyuk06 · 10-24-2011, 08:58 AM

i'm in the process of sorting out a warranty and bmw are the cheapest (i was very suprised) and so thought its a no brainer.

however, we tow a caravan so thought i would double check they would recover it was well.

i spoke to an advisor who informed me they would leave the caravan behind, i used the example of breaking down on the motorway. they said we will take you and the car but leave the caravan on the hard shoulder, there is no additional policy you can sign up for either.

this leaves me with a problem, as part of the warranty only bmw can recover you etc, this means getting the aa/rac/caravan club (which is excellent value) is not really worth it in terms of car cover, it would only serve as a very expensive "get the caravan home" service. even then without the car would they even recover it?

any body got ideas or suggestions?

cheers

jjbirch · 10-24-2011, 09:09 AM

go for the warranty and leave out the recovery bit saving you about £70 then take out AA or RAC breakdown cover

jonnyuk06 · 10-24-2011, 09:14 AM

thats what i'll end up doing i think, i have already not got the recovery bit, its £450 which is very good.

is there any body in a similar position?

xenon · 10-24-2011, 09:14 AM

Just leave the caravan behind in the first place.

HTH

jonnyuk06 · 10-24-2011, 10:03 AM

Quote:

Just leave the caravan behind in the first place.

thanks for the top tip. don't think the wife would be happy turning up at the camp site with no caravan (get there quicker though)

briers · 10-24-2011, 10:07 AM

You know that they will still tow the car even without the recovery option? Making it pointless in your case anyway as you dont want to leave the caravan behind.

The extra option for recovery just means they will sort out a hotel for you, take you there and cover the bills. The standard warranty will still tow you if they cant fix it at the roadside.

Take out the standard policy will still includes towing and sort out another policy for your caravan. But double check that if BMW have already taken your car and you, they will still go and get the caravan.

jonnyuk06 · 10-24-2011, 10:15 AM

Quote:

But double check that if BMW have already taken your car and you, they will still go and get the caravan.

that was my thought, would they collect the caravan without me or the car etc

need to do some calling around. just suprised bmw do not even give an option for this. there are lots of people who tow with a bmw

Kerr · 10-24-2011, 10:24 AM

Quote:

Originally Posted by jonnyuk06

thanks for the top tip. don't think the wife would be happy turning up at the camp site with no caravan (get there quicker though)

Leave the caravan and the wife behind then. Problem fixed.

jonnyuk06 · 10-25-2011, 07:59 AM

good idea but not an option, because i passed my test after the 1st Jan 1997 i have to take another test to tow the caravan (something i have not done yet), this means its the wife doing the towing.

on the + side i don't get an ear bending about my driving!

Subzero2003 · 10-25-2011, 08:36 AM

Quote:

Originally Posted by jonnyuk06

this leaves me with a problem, as part of the warranty only bmw can recover you etc,

I was told this buy a BMW Dealer and always thought it was true. But when i took out my BMW Warranty the other day, i called up the BMW Insured Warranty hotline and asked if i HAD to be recovered by BMW to make my warranty claim valid and the woman said no. I then said "so, i could still be recovered by the AA/RAC and any warranty claim that arose from the incident would still be totally valid" and she said "yes".

I'm not sure which one is telling the truth? Doesn't say anything about having to be recovered by BMW in the T&C's so maybe it's changed?

Can anyone shed any light on this?

jonnyuk06 · 10-25-2011, 08:46 AM

Quote:

I was told this buy a BMW Dealer and always thought it was true. But when i took out my BMW Warranty the other day, i called up the BMW Insured Warranty hotline and asked if i HAD to be recovered by BMW to make my warranty claim valid and the woman said no. I then said "so, i could still be recovered by the AA/RAC and any warranty claim that arose from the incident would still be totally valid" and she said "yes".

I'm not sure which one is telling the truth? Doesn't say anything about having to be recovered by BMW in the T&C's so maybe it's changed?

Can anyone shed any light on this?

thats very interesting, as it happens i have just took out the bmw warranty about 10 minutes ago.
i agree with you though, i can't see anywhere in the t&c stating they won't carry out warranty work if the car was recovered by a 3rd party

jjbirch · 10-25-2011, 09:30 AM

a bit off topic but is your towbar a factory fit option or did you have it fitted after, as i brought my father 5 series it had a after market towbar and his new one was fitted at the factory and the insurance wanted extra from me but not my father as they classed it a mod to the car

10-24-2011, 08:58 AM	#1
jonnyuk06 Lieutenant 26 Rep 412 Posts Drives: 330d SE Join Date: Jun 2008 Location: UK...Leicester iTrader: (3)	bmw recovery i'm in the process of sorting out a warranty and bmw are the cheapest (i was very suprised) and so thought its a no brainer. however, we tow a caravan so thought i would double check they would recover it was well. i spoke to an advisor who informed me they would leave the caravan behind, i used the example of breaking down on the motorway. they said we will take you and the car but leave the caravan on the hard shoulder, there is no additional policy you can sign up for either. this leaves me with a problem, as part of the warranty only bmw can recover you etc, this means getting the aa/rac/caravan club (which is excellent value) is not really worth it in terms of car cover, it would only serve as a very expensive "get the caravan home" service. even then without the car would they even recover it? any body got ideas or suggestions? cheers __________________ Driving....330d SE Gone to the stealers (i want it back )....130i Gone to the stealers....123d M Sport Coupe-BMWP 313 Alloys, BMWP CF Rear Diffuser, BMWP CF Spoiler, BMWP Black Grills, BMWP Pedals, Alpine Retrofit
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10-24-2011, 09:09 AM	#2
jjbirch Banned 79 Rep 2,927 Posts Drives: E60 530D M SPORT Join Date: Feb 2006 Location: england iTrader: (0) Garage List 2006 320d m sport [0.00]	go for the warranty and leave out the recovery bit saving you about £70 then take out AA or RAC breakdown cover
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10-24-2011, 09:14 AM	#3
jonnyuk06 Lieutenant 26 Rep 412 Posts Drives: 330d SE Join Date: Jun 2008 Location: UK...Leicester iTrader: (3)	thats what i'll end up doing i think, i have already not got the recovery bit, its £450 which is very good. is there any body in a similar position? __________________ Driving....330d SE Gone to the stealers (i want it back )....130i Gone to the stealers....123d M Sport Coupe-BMWP 313 Alloys, BMWP CF Rear Diffuser, BMWP CF Spoiler, BMWP Black Grills, BMWP Pedals, Alpine Retrofit
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10-24-2011, 09:14 AM	#4
xenon Major General 1463 Rep 8,187 Posts Drives: 2021 G21 330i M-Sport Join Date: Jun 2008 Location: Coventry iTrader: (0)	Just leave the caravan behind in the first place. HTH __________________ Ian Current: 2021 G21 330i M-Sport Previous: 2018 A6 Avant S-Line MMI+, 2014 F31 320d M-Sport, 2013 F10 520d M-Sport, 2011 F10 530d M-Sport, 2008 320i M-Sport Coupe, 2002 325i, 2001 318i valvetronic, 1998 318i, 1996 525i, 1990 Porsche 944S2
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10-24-2011, 10:07 AM	#6
briers Ben 62 Rep 1,991 Posts Drives: Tesla p85d Join Date: May 2010 Location: Midlands,UK iTrader: (0)	You know that they will still tow the car even without the recovery option? Making it pointless in your case anyway as you dont want to leave the caravan behind. The extra option for recovery just means they will sort out a hotel for you, take you there and cover the bills. The standard warranty will still tow you if they cant fix it at the roadside. Take out the standard policy will still includes towing and sort out another policy for your caravan. But double check that if BMW have already taken your car and you, they will still go and get the caravan.
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10-25-2011, 07:59 AM	#9
jonnyuk06 Lieutenant 26 Rep 412 Posts Drives: 330d SE Join Date: Jun 2008 Location: UK...Leicester iTrader: (3)	good idea but not an option, because i passed my test after the 1st Jan 1997 i have to take another test to tow the caravan (something i have not done yet), this means its the wife doing the towing. on the + side i don't get an ear bending about my driving! __________________ Driving....330d SE Gone to the stealers (i want it back )....130i Gone to the stealers....123d M Sport Coupe-BMWP 313 Alloys, BMWP CF Rear Diffuser, BMWP CF Spoiler, BMWP Black Grills, BMWP Pedals, Alpine Retrofit
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10-25-2011, 09:30 AM	#12
jjbirch Banned 79 Rep 2,927 Posts Drives: E60 530D M SPORT Join Date: Feb 2006 Location: england iTrader: (0) Garage List 2006 320d m sport [0.00]	a bit off topic but is your towbar a factory fit option or did you have it fitted after, as i brought my father 5 series it had a after market towbar and his new one was fitted at the factory and the insurance wanted extra from me but not my father as they classed it a mod to the car
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