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BMW 3-Series (E90 E92) Forum > E90 / E92 / E93 3-series Technical Forums > Mechanical Maintenance: Break-in / Oil & Fluids / Servicing / Warranty > PUMA case question



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      12-16-2011, 05:03 PM   #1
majora
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PUMA case question

Does anybody know if all BMW dealers have access to previous PUMA case information for a car? I had one dealership open a PUMA case to resolve a problem that I had but my current dealership says that they can not access that info and refuse to open up a new PUMA case. Can anybody who works at a dealer confirm what they can see about old PUMA cases that were lodged with BMWNA? If a new case is opened with the same symptoms will that get flagged as odd?
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