For the ones who is on the fence to purchase Cobb AP

Slimer777 · 02-28-2012, 11:31 PM

All I can say is that Cobb's customer service is top notch!

The Cobb AP arrived a couple days earlier and it did not work the first time so I contacted Cobb with my ROM dump. They gave me an updated firmware within 24 hours! And.... it did not work..... so I contacted them again and they send me yet another updated firmware within a day and this time it works!

This is the kind of responsiveness that I am looking for in customer support!

My first piggyback was from AA, don't want to talk about it as it was rough and it throws codes! Then I jumped ship to Vishnu and it was fantastic but the installations and removal is a little troublesome when you have dealer visit like I did with the HPFP recall. That is about the only reason why I order the Cobb AP.

Driving impression: Powerwise, the Cobb is at least as good as my Procede V4 autotune. Since I have only driven it for like 20km and my AT is probably not adapted to the new tune just yet so I cannot comment on the responsiveness and smoothness. But it is not bad at all.

I am really looking forward for the Stage 1 aggressive + FMIC!

Bring it on Cobb! Great Job.

rudebwoi · 02-28-2012, 11:51 PM

nice review. post follow ups after it adapts.

Sean@PYSpeed.com · 02-28-2012, 11:51 PM

Nice review! Hope you enjoy the new little mod..

Slimer777 · 02-29-2012, 12:21 AM

Will definitely report back when I get the new Stage 1 + FMIC, really looking forward to it.

Cobb should know that there are a lot of people like me who do not want to go the DP route for various reasons.

rader1 · 02-29-2012, 12:25 AM

Word is the 1+ fmic will be out next week.

marv85 · 02-29-2012, 01:42 AM

Great review! I'm sure you'll enjoy it more and more going forward... Cobb rocks!

wren57 · 02-29-2012, 01:48 AM

It would be better if it worked the first time. Just sayin'...

ModBargains.com · 02-29-2012, 02:28 AM

Glad to hear that your happy with the Cobb AP!

Slimer777 · 02-29-2012, 02:36 AM

Quote:

Originally Posted by rader1

Word is the 1+ fmic will be out next week.

I am looking forward to it.

Slimer777 · 02-29-2012, 02:40 AM

Quote:

Originally Posted by wren57

It would be better if it worked the first time. Just sayin'...

That is what's good about it. They didn't drop me or have me wait for weeks after an easy fix didn't work! Can't say enough.

Lets now wait for next round of maps!

BobS · 02-29-2012, 09:19 AM

I'm installing my cobb this saturday, can't wait. I love how professional the packaging is and ease of using the website...etc. Hopefully the power and driveablility of the tune are just as good :-)

E90SoFlo · 02-29-2012, 09:42 AM

+1 this thread explains why I use Cobb.

Customer Service is amazing.

marv85 · 02-29-2012, 11:25 AM

Quote:

Originally Posted by E90SoFlo

+1 this thread explains why I use Cobb.

Customer Service is amazing.

Agreed!

Rob@Cobb · 02-29-2012, 12:20 PM

Quote:

Originally Posted by wren57

It would be better if it worked the first time. Just sayin'...

We fully understand your position. Unfortunately, BMW won't give us all their ROMs and we need to collect them as we go. With the EDM and ADM support going live we're adding ROMs left and right to lower the chance someone will hit an unsupported vehicle.

Stage 1+FMIC will be out next week!

Cheers,
Rob

Brey335i · 02-29-2012, 12:24 PM

Quote:

Originally Posted by Rob@Cobb

We fully understand your position. Unfortunately, BMW won't give us all their ROMs and we need to collect them as we go. With the EDM and ADM support going live we're adding ROMs left and right to lower the chance someone will hit an unsupported vehicle.

Stage 1+FMIC will be out next week!

Cheers,
Rob

Gotta catch 'em all!

02-28-2012, 11:31 PM	#1
Slimer777 Private 3 Rep 82 Posts Drives: 2008 AW E92 Join Date: Mar 2008 Location: Hong Kong iTrader: (0)	All I can say is that Cobb's customer service is top notch! The Cobb AP arrived a couple days earlier and it did not work the first time so I contacted Cobb with my ROM dump. They gave me an updated firmware within 24 hours! And.... it did not work..... so I contacted them again and they send me yet another updated firmware within a day and this time it works! This is the kind of responsiveness that I am looking for in customer support! My first piggyback was from AA, don't want to talk about it as it was rough and it throws codes! Then I jumped ship to Vishnu and it was fantastic but the installations and removal is a little troublesome when you have dealer visit like I did with the HPFP recall. That is about the only reason why I order the Cobb AP. Driving impression: Powerwise, the Cobb is at least as good as my Procede V4 autotune. Since I have only driven it for like 20km and my AT is probably not adapted to the new tune just yet so I cannot comment on the responsiveness and smoothness. But it is not bad at all. I am really looking forward for the Stage 1 aggressive + FMIC! Bring it on Cobb! Great Job. Last edited by Slimer777; 02-29-2012 at 12:22 AM..
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02-28-2012, 11:51 PM	#2
rudebwoi Second Lieutenant 55 Rep 225 Posts Drives: 17 F82 6MT ZCP Mineral White Join Date: Oct 2009 Location: SoFlo iTrader: (2)	nice review. post follow ups after it adapts. __________________ 2017 F82 ZCP 6MT Mosselman MSL65-80 Hybrid \| BM3 2H OTS \| AA EL Non-Resonated \| ARM Catless Resonated \| VTT Silicone Chargepipe \| EU5 \| Wagner IC \| Insane Performance Crank Hub \| MP-HAS \| CS/GTS Coding \| 034 Engine Mounts \| Powerflex Dual Diff Brace + Poly Bushings \| EBC Red \| TE-37SL 18" 275/305 \| BAV - Ghost Subs
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02-28-2012, 11:51 PM	#3
Sean@PYSpeed.com Major General 310 Rep 8,952 Posts Drives: 2009 AW E92 M3 Join Date: Nov 2009 Location: Bay Area iTrader: (22)	Nice review! Hope you enjoy the new little mod..
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02-29-2012, 12:21 AM	#4
Slimer777 Private 3 Rep 82 Posts Drives: 2008 AW E92 Join Date: Mar 2008 Location: Hong Kong iTrader: (0)	Will definitely report back when I get the new Stage 1 + FMIC, really looking forward to it. Cobb should know that there are a lot of people like me who do not want to go the DP route for various reasons.
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02-29-2012, 12:25 AM	#5
rader1 Banned 71 Rep 2,197 Posts Drives: Cobb Stage 2+ 135i Join Date: Apr 2011 Location: Roanoke, VA iTrader: (0)	Word is the 1+ fmic will be out next week.
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02-29-2012, 01:42 AM	#6
marv85 Colonel 71 Rep 2,626 Posts Drives: '07 E92 335i MT Join Date: Jun 2010 Location: Bay Area iTrader: (7)	Great review! I'm sure you'll enjoy it more and more going forward... Cobb rocks! __________________ '18 F80 M3 Comp 6MT - Stock '07 E92 335i 6MT- HP650, inlets/outlets, ER FMIC, VRSF CP, LPFP stg2, CSF rad, 'is Aux rad, ER OC, Ohlins, M control arms, eibach front sway bar. '05 C55 AMG SOLD - '22 Tesla M3P \| '10 E92 335i M, 6MT \| '07 E90 335i, PTF COBB E50, FBO, HFS4
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02-29-2012, 01:48 AM	#7
wren57 Roll Tide 605 Rep 2,363 Posts Drives: 335i Join Date: Jul 2010 Location: St Louis iTrader: (10)	It would be better if it worked the first time. Just sayin'...
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02-29-2012, 02:28 AM	#8
ModBargains.com Banned 487 Rep 13,582 Posts Drives: JB E92 335i Join Date: Feb 2008 Location: 1721 E. Lambert Rd #C, La Habra, CA 90631 iTrader: (51)	Glad to hear that your happy with the Cobb AP!
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02-29-2012, 09:19 AM	#11
BobS Colonel 98 Rep 2,002 Posts Drives: M3 Join Date: Feb 2009 Location: Southern NJ iTrader: (0)	I'm installing my cobb this saturday, can't wait. I love how professional the packaging is and ease of using the website...etc. Hopefully the power and driveablility of the tune are just as good :-) __________________ ESS 650 ACM-R Upgrades
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02-29-2012, 09:42 AM	#12
E90SoFlo Banned 217 Rep 2,669 Posts Drives: E90 335i Join Date: Jun 2011 Location: Naples, FL iTrader: (9)	+1 this thread explains why I use Cobb. Customer Service is amazing.
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