DSC Malfunction HELP!

davidb · 08-21-2007, 05:49 PM

What's up e90 posters?

I feel ashamed to say, i've hurt my baby. I was driving my e92 the other day, dropping off a friend. I decided to take a shortcut through the alley, long story short. Accelleration and a pothole later my DSC malfucntion errors came up. My steering got really loose and my wheel alignment was shot.

Now comes my question, what should I do? I called my dealership anonymously and explained the situation and they said to bring it in (duh) and if it's within warranty specs. they will replace the part free. After all, the car should be able to take a pothole. (Thanks LADOT) But if it isn't covered in warranty I owe Santa Monica BMW $130 inspection fees, then the fee to get it fixed. So I come to you guys, scared out of my mind. What do you think will happen? What should I do? Any replies are appreciated. Oh and feel free to bag on my driving. It's a lesson learned, but thankfully I have no body damage. Below are pictures of the error messages.

Thanks!

and below this is the continuation of the error message.

sorry about the crappy pictures, I couldn't find my camera.

davidb · 08-22-2007, 04:15 AM

bump. can anyone help?

japac1 · 08-22-2007, 08:27 AM

I guess I am confused. Just take it to the dealer. You owe them money?? Pay it, then get the DSC fixed.

davidb · 08-22-2007, 03:08 PM

No, I don't owe the dealership money, I was saying that if the DSC error isn't covered under warranty, then i'll have to pay. Basically i want to know if anyone else has had any similar experiences, so i can know what to expect cost wise.

Bimmer335i07 · 08-22-2007, 03:15 PM

If I were you, I wouldn't be too worried. First off, did you do anything to your suspension? If your car is totally stock, don't worry. It will be covered under the warranty. They have to prove that you caused the malfuncition in the first place. But if your car is totally stock and you just hit a pothole, it will be covered under the warranty.

GL, let us know what happens.

ward · 08-22-2007, 03:24 PM

Quote:

Originally Posted by Bimmer335i07

If I were you, I wouldn't be too worried. First off, did you do anything to your suspension? If your car is totally stock, don't worry. It will be covered under the warranty. They have to prove that you caused the malfuncition in the first place. But if your car is totally stock and you just hit a pothole, it will be covered under the warranty.

GL, let us know what happens.

damage caused by potholes isn't covered by warranty

Analog · 08-22-2007, 03:28 PM

It happened to me once. I hit a curb when I was making a right turn. Steering wheel was of and DSC sign came up. Took it to the dealership and told them alignment was off. They said they would take a look.
Guess what: He said the inspection was $140 and the alignment was off. To further inspect if there's problem, they needed to do the alignment, which i believed was $400, ridiculous.
I said I was going to take my car to elsewhere to fix. Guess what, the SA told me i had to pay $140 for inspection. Then I told him at the first place I mentioned the alignment was off already, and I didn't need to pay $140 for a problem I already mentioned. Then I talked to the service manager, and he let me go without paying.
I ended up taking my car to a reputable shop which does bmw and mini services. Corrected my alignment, straightened my steering wheel, for a total of $100.

Hopefully this help

Bimmer335i07 · 08-22-2007, 03:34 PM

This is the best thing that I have learned. Tip your SA $100 and he will take great care of you! For current and future problems.

japac1 · 08-22-2007, 03:50 PM

Quote:

Originally Posted by ward

damage caused by potholes isn't covered by warranty

File a claim through the insurance...

davidb · 08-25-2007, 03:53 AM

hey everyone, just an update, i took my car into the dealership and they said they'd take care of me, whatever that might mean. i dropped it off Thursday and it should be ready by tomorrow aka Saturday. i'll let you know what happens and how much it costs. thanks for everyone's input. oh and the only reason i didn't go through insurance is because i don't want my premiums to go up.

i8_it · 08-25-2007, 04:45 AM

dont be scared of the dealer... you pay all that money and you deserve to get what you pay for... take your car in get mad at them bs something and say what is this i pay this much for a bmw and this what i get back? DEMAND them to fix it say you will get your attorney involved if you have too SCARE THEM! You dont work for them they work for you, and remember the customer is always right...

davidb · 08-25-2007, 06:39 PM

good new everyone, i went to the dealership today and picked up my car. everything was covered under warranty and i didn't pay a cent. thanks to everyone who added their input to this post. i just have to go back because they forgot to fix my idrive knob (it doesn't have feedback) but oh well, another day.

thanks everyone.

Bimmer335i07 · 08-25-2007, 09:31 PM

Quote:

Originally Posted by davidb

good new everyone, i went to the dealership today and picked up my car. everything was covered under warranty and i didn't pay a cent. thanks to everyone who added their input to this post. i just have to go back because they forgot to fix my idrive knob (it doesn't have feedback) but oh well, another day.

thanks everyone.

Glad to hear they took care of it.

davidb · 08-26-2007, 12:01 AM

Quote:

Originally Posted by Bimmer335i07

Glad to hear they took care of it.

same here man, same here.

08-21-2007, 05:49 PM	#1
davidb New Member 1 Rep 23 Posts Drives: 2007 e92 3281 Coupe Space Grey Join Date: Jul 2007 Location: Los Angeles, CA USA iTrader: (0)	DSC Malfunction HELP! What's up e90 posters? I feel ashamed to say, i've hurt my baby. I was driving my e92 the other day, dropping off a friend. I decided to take a shortcut through the alley, long story short. Accelleration and a pothole later my DSC malfucntion errors came up. My steering got really loose and my wheel alignment was shot. Now comes my question, what should I do? I called my dealership anonymously and explained the situation and they said to bring it in (duh) and if it's within warranty specs. they will replace the part free. After all, the car should be able to take a pothole. (Thanks LADOT) But if it isn't covered in warranty I owe Santa Monica BMW $130 inspection fees, then the fee to get it fixed. So I come to you guys, scared out of my mind. What do you think will happen? What should I do? Any replies are appreciated. Oh and feel free to bag on my driving. It's a lesson learned, but thankfully I have no body damage. Below are pictures of the error messages. Thanks! and below this is the continuation of the error message. sorry about the crappy pictures, I couldn't find my camera.
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08-22-2007, 04:15 AM	#2
davidb New Member 1 Rep 23 Posts Drives: 2007 e92 3281 Coupe Space Grey Join Date: Jul 2007 Location: Los Angeles, CA USA iTrader: (0)	bump. can anyone help?
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08-22-2007, 08:27 AM	#3
japac1 Major 22 Rep 1,100 Posts Drives: 2015 M4 Join Date: May 2007 Location: Keller, TX iTrader: (0) Garage List 2007 335xi [0.00]	I guess I am confused. Just take it to the dealer. You owe them money?? Pay it, then get the DSC fixed. __________________ [FONT="Garamond"]2007 E90 335 xi, Monaco Blue, Beige, Prem, Cold, Step, Navi, Sat, iPod
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08-22-2007, 03:08 PM	#4
davidb New Member 1 Rep 23 Posts Drives: 2007 e92 3281 Coupe Space Grey Join Date: Jul 2007 Location: Los Angeles, CA USA iTrader: (0)	No, I don't owe the dealership money, I was saying that if the DSC error isn't covered under warranty, then i'll have to pay. Basically i want to know if anyone else has had any similar experiences, so i can know what to expect cost wise.
	Appreciate 0 Quote

08-22-2007, 03:15 PM	#5
Bimmer335i07 BK Employee of the month! / Moderator 644 Rep 15,795 Posts Drives: BMW 335i Sedan Join Date: Apr 2007 Location: ... iTrader: (9) Garage List 2007 335i [0.00]	If I were you, I wouldn't be too worried. First off, did you do anything to your suspension? If your car is totally stock, don't worry. It will be covered under the warranty. They have to prove that you caused the malfuncition in the first place. But if your car is totally stock and you just hit a pothole, it will be covered under the warranty. GL, let us know what happens. __________________ Sponsored by: Pics of the ---> Barbera Beast <--- Martino Auto Concepts (Like them on Facebook MAC) Factory Trained & Authorized by BMW of North America Matt@Camber-Toe (Like them on Facebook Camber-Toe) LuxAngelEyes (Like them on Facebook LuxAngelEyes) LTBMW (Like them on Facebook LTBMW) OEMconcepts (Like them on Facebook OEMconcepts)
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08-22-2007, 03:28 PM	#7
Analog Captain 38 Rep 621 Posts Drives: 12 F10 535 xdrive Join Date: Oct 2006 Location: Santa Clara, CA iTrader: (20)	It happened to me once. I hit a curb when I was making a right turn. Steering wheel was of and DSC sign came up. Took it to the dealership and told them alignment was off. They said they would take a look. Guess what: He said the inspection was $140 and the alignment was off. To further inspect if there's problem, they needed to do the alignment, which i believed was $400, ridiculous. I said I was going to take my car to elsewhere to fix. Guess what, the SA told me i had to pay $140 for inspection. Then I told him at the first place I mentioned the alignment was off already, and I didn't need to pay $140 for a problem I already mentioned. Then I talked to the service manager, and he let me go without paying. I ended up taking my car to a reputable shop which does bmw and mini services. Corrected my alignment, straightened my steering wheel, for a total of $100. Hopefully this help
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08-22-2007, 03:34 PM	#8
Bimmer335i07 BK Employee of the month! / Moderator 644 Rep 15,795 Posts Drives: BMW 335i Sedan Join Date: Apr 2007 Location: ... iTrader: (9) Garage List 2007 335i [0.00]	This is the best thing that I have learned. Tip your SA $100 and he will take great care of you! For current and future problems. __________________ Sponsored by: Pics of the ---> Barbera Beast <--- Martino Auto Concepts (Like them on Facebook MAC) Factory Trained & Authorized by BMW of North America Matt@Camber-Toe (Like them on Facebook Camber-Toe) LuxAngelEyes (Like them on Facebook LuxAngelEyes) LTBMW (Like them on Facebook LTBMW) OEMconcepts (Like them on Facebook OEMconcepts)
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08-25-2007, 03:53 AM	#10
davidb New Member 1 Rep 23 Posts Drives: 2007 e92 3281 Coupe Space Grey Join Date: Jul 2007 Location: Los Angeles, CA USA iTrader: (0)	hey everyone, just an update, i took my car into the dealership and they said they'd take care of me, whatever that might mean. i dropped it off Thursday and it should be ready by tomorrow aka Saturday. i'll let you know what happens and how much it costs. thanks for everyone's input. oh and the only reason i didn't go through insurance is because i don't want my premiums to go up.
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08-25-2007, 04:45 AM	#11
i8_it Feeling Blue. 125 Rep 801 Posts Drives: I12 i8,f10 M5,e89 IS,F1 6S35i Join Date: Mar 2007 Location: Los Angeles iTrader: (0) Garage List 2008 E93 M3 [5.36]	dont be scared of the dealer... you pay all that money and you deserve to get what you pay for... take your car in get mad at them bs something and say what is this i pay this much for a bmw and this what i get back? DEMAND them to fix it say you will get your attorney involved if you have too SCARE THEM! You dont work for them they work for you, and remember the customer is always right...
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08-25-2007, 06:39 PM	#12
davidb New Member 1 Rep 23 Posts Drives: 2007 e92 3281 Coupe Space Grey Join Date: Jul 2007 Location: Los Angeles, CA USA iTrader: (0)	good new everyone, i went to the dealership today and picked up my car. everything was covered under warranty and i didn't pay a cent. thanks to everyone who added their input to this post. i just have to go back because they forgot to fix my idrive knob (it doesn't have feedback) but oh well, another day. thanks everyone.
	Appreciate 0 Quote