Having lots of Issues after getting serviced at Bloomfield BMW

JD_335 · 09-21-2013, 01:45 PM

Last week I went to Bloomfield BMW in NJ,to get my 08 bmw 335i 6MT serviced I went and got my vehicle check done, brake fluid changed, oil changed, microfilters and battery recall. Before going to the dealer my car had no problems. Now post service my car is throwing out codes saying increased battery discharged. The first day I had the car back, it said coolant levels are low and the car battery died on me at another shop (same day), the next day of having the car back my car did not want to go faster than 65 mph and the fan was louder than ever before. Now the techs at Bloomfield are saying that I messed up the car drive home the next day because "I probably didnt have it in the right gear." Note I been having the car for more than 2 years with no problems.

What should I do with these people?

RevALot · 09-30-2013, 06:38 PM

Escalate to their Service Manager, and see what he/she has to say. If you're not satisfied with the response. Go to another BMW dealership.

GoRomeo · 09-30-2013, 06:45 PM

what a bunch of morons...

Tell them you will contact BMWUSA if they dont take care of the issue...

cliffschum · 10-03-2013, 03:50 PM

Doesn't sound like they reprogrammed the new battery correctly. You can also try to find out who the BMW Regional Tech Service rep is, when he will be at this dealership, and raise hell with him. Their explanation is absurd..

Calling BMW customer service daily will get their attention..

JD_335 · 10-03-2013, 07:29 PM

Quote:

Originally Posted by GoRomeo

what a bunch of morons...

Tell them you will contact BMWUSA if they dont take care of the issue...

I just ended up going to bimmer clinic and paying everything out o pocket

cliffschum · 10-03-2013, 07:59 PM

Sorry, what is a bimmer clinic ?

And what did they find, and, repair ?

JD_335 · 10-03-2013, 08:02 PM

Bimmer clinic is a local known shop in central nj

09-21-2013, 01:45 PM	#1
JD_335 Enlisted Member 2 Rep 37 Posts Drives: 08 montego blue 335i coupe Join Date: Mar 2011 Location: central jersey iTrader: (0)	Having lots of Issues after getting serviced at Bloomfield BMW Last week I went to Bloomfield BMW in NJ,to get my 08 bmw 335i 6MT serviced I went and got my vehicle check done, brake fluid changed, oil changed, microfilters and battery recall. Before going to the dealer my car had no problems. Now post service my car is throwing out codes saying increased battery discharged. The first day I had the car back, it said coolant levels are low and the car battery died on me at another shop (same day), the next day of having the car back my car did not want to go faster than 65 mph and the fan was louder than ever before. Now the techs at Bloomfield are saying that I messed up the car drive home the next day because "I probably didnt have it in the right gear." Note I been having the car for more than 2 years with no problems. What should I do with these people?
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09-30-2013, 06:38 PM	#2
RevALot Enlisted Member 10 Rep 39 Posts Drives: 335i Join Date: Jun 2012 Location: USA iTrader: (0)	Escalate to their Service Manager Escalate to their Service Manager, and see what he/she has to say. If you're not satisfied with the response. Go to another BMW dealership.
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09-30-2013, 06:45 PM	#3
GoRomeo Brigadier General 1256 Rep 4,168 Posts Drives: 330i, 135i Join Date: Feb 2006 Location: San Diego CA iTrader: (0) Garage List 2008 BMW 135i [9.50] 2006 330i [6.75]	what a bunch of morons... Tell them you will contact BMWUSA if they dont take care of the issue...
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10-03-2013, 03:50 PM	#4
cliffschum Private 16 Rep 79 Posts Drives: 2006 330 Join Date: Nov 2011 Location: Upstate South Carolina iTrader: (0)	Doesn't sound like they reprogrammed the new battery correctly. You can also try to find out who the BMW Regional Tech Service rep is, when he will be at this dealership, and raise hell with him. Their explanation is absurd.. Calling BMW customer service daily will get their attention..
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10-03-2013, 07:59 PM	#6
cliffschum Private 16 Rep 79 Posts Drives: 2006 330 Join Date: Nov 2011 Location: Upstate South Carolina iTrader: (0)	Sorry, what is a bimmer clinic ? And what did they find, and, repair ?
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10-03-2013, 08:02 PM	#7
JD_335 Enlisted Member 2 Rep 37 Posts Drives: 08 montego blue 335i coupe Join Date: Mar 2011 Location: central jersey iTrader: (0)	Bimmer clinic is a local known shop in central nj
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