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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > New & Preowned BMW Ordering / Pricing / Tracking Information Forum (including European Delivery) > 2008 328i order delay



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      10-10-2007, 04:06 PM   #1
Jimboneze
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2008 328i order delay

I placed my order for a 2008 328i Sedan on 9/3/07 from Sonnen BMW in San Rafael and the sales manager told me it would be about 6 week wait. I waited and waited now its been 5 weeks so today i decided to call my SA to see the status. He told me the car is in Germany waiting to get in the vessel in Germany to be transported. He said that the vessel might wait until the cars fill up before it takes off. Estimated wait will be another 24 days-1 month. I am really disappointed. Anyone else experienced these kind of delays?
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      10-10-2007, 04:47 PM   #2
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Originally Posted by Jimboneze View Post
I placed my order for a 2008 328i Sedan on 9/3/07 from Sonnen BMW in San Rafael and the sales manager told me it would be about 6 week wait. I waited and waited now its been 5 weeks so today i decided to call my SA to see the status. He told me the car is in Germany waiting to get in the vessel in Germany to be transported. He said that the vessel might wait until the cars fill up before it takes off. Estimated wait will be another 24 days-1 month. I am really disappointed. Anyone else experienced these kind of delays?
I ordered my 328 from Long Beach BMW on 9/9/07. It was built on 9/18 and now it is on a boat somewhere off the coast of Mexico. No delays. Sucks about your deal.
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      10-10-2007, 04:56 PM   #3
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Quote:
Originally Posted by Jimboneze View Post
I placed my order for a 2008 328i Sedan on 9/3/07 from Sonnen BMW in San Rafael and the sales manager told me it would be about 6 week wait. I waited and waited now its been 5 weeks so today i decided to call my SA to see the status. He told me the car is in Germany waiting to get in the vessel in Germany to be transported. He said that the vessel might wait until the cars fill up before it takes off. Estimated wait will be another 24 days-1 month. I am really disappointed. Anyone else experienced these kind of delays?
I wonder why the delay. I ordered mine (Advantage BMW in Clear Lake TX) on 9/22 and it's on a ship as of the first of the week. Anyway, yours is built and will soon be on its way - perhaps it already is and you salesperson didn't have the latest data.
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      10-10-2007, 07:38 PM   #4
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Ordered mine on 9/18 finished production on the 25th and was loaded and shipped off on 10/1. Sounds like your sales guy has no pull. Get a new one!
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      10-10-2007, 07:43 PM   #5
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Quote:
Originally Posted by Jimboneze View Post
I placed my order for a 2008 328i Sedan on 9/3/07 from Sonnen BMW in San Rafael and the sales manager told me it would be about 6 week wait. I waited and waited now its been 5 weeks so today i decided to call my SA to see the status. He told me the car is in Germany waiting to get in the vessel in Germany to be transported. He said that the vessel might wait until the cars fill up before it takes off. Estimated wait will be another 24 days-1 month. I am really disappointed. Anyone else experienced these kind of delays?
Did you get a production number so you can track it? Try calling the 1-800 number to get the actual info on your car because it sounds kind of fishy!

My 2008 335i E93 was ordered on August 25th, completed on September 6th, and delivered to me on October 6th.
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      10-10-2007, 11:37 PM   #6
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Man you guys in the US are lucky......for all the guys down under is a 3 Months lead time from order to delivery for an E92.

*Thats IF they ship you the right color

Rod
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      10-27-2007, 09:09 PM   #7
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I ordered mine Sept 22 and per last update from my sales guy he said that it should be here next week. 6 weeks is what he originally told me and it looks like it's going to get here. I"m very excited to get it!

BTW, you can sign up on BMWUSA's owners cirle to track the progress of your bimmer. Ask for your Production Number to get you started with the Owners circle registration. Check the 'New Car Ordering + Tracking Information Forum' section on this site too.

Good luck.
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      10-27-2007, 11:39 PM   #8
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Can you sign up to the BMWUSA owners circle if your from Australia??
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      10-28-2007, 02:51 PM   #9
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Quote:
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Can you sign up to the BMWUSA owners circle if your from Australia??
not sure about that...but one drawback to it is that it's usually a bit behind. salesperson is always the best source of info!
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      10-28-2007, 03:00 PM   #10
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i order my car 9/28. built on 10/10. aboard Toronto on the 10/16. Arriving 11/4 @ Baltimrore, MD port. 5-7 days later i should be receiving my car.
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      10-28-2007, 03:43 PM   #11
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Ordered 9/26, build complete 10/8, arrived in port in Charleston, SC on 10/25, performance center delivery on 11/27.
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      10-28-2007, 09:32 PM   #12
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Hey Jimboeze, I also ordered from Sonnen in SR and it took forever. Negotiated a deal on May 18 w/deposit and just took delivery Oct 18th.
I heard it all and the first question for you is: "Do you have a production number." If you do call the 800 number in the ordering thread and find out the status of your car. Forget the Owners Circle as it is never updated. If the car is on the boat ask which boat and shipping line. Once on the boat it takes 6 weeks- it has to sometimes wait for a slot in the Panama Canal.
I would be assertive w/ the SA and get the real facts. Good luck!
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