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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > New & Preowned BMW Ordering / Pricing / Tracking Information Forum (including European Delivery) > When you call the 800 number do they know how many times you have called in the past?



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      10-31-2007, 03:08 PM   #1
HonkeyDorey
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When you call the 800 number do they know how many times you have called in the past?

I call the 800 atleast once a day... when they pull up your account do you think they know how many times you have called?? i really don't care if they do or not... its my car and i spent alot of money on it and i'll call an many times as i want... but i was just wondering

thanks
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      10-31-2007, 03:14 PM   #2
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LOL. Yeah, from ordered through production complete I definitely called the 800 number more than once a day on average. Who cares...

I have a feeling that they do keep track of your calls because often times I got the sense that the customer service rep already knew who I was and what I was going to ask.
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      10-31-2007, 03:23 PM   #3
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When my car was being built I basically had a hotline into them
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      10-31-2007, 03:26 PM   #4
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i might just keep calling them after i get the car and act surprised/excited when they say "hmm... looks like its already been delivered..."

i might as well.. i have the number stuck i my head... 1800 831 1117
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      10-31-2007, 03:37 PM   #5
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just spoke to another person at the 800 number and she told me that when the car arrives in NJ and goes to the quality check center in NJ the car can make it to the dealership that day or the next day since everything is in NJ.... is this true?! glad im not living in North Dakota... for more then just the reason of buying a bmw of course haha
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      10-31-2007, 03:48 PM   #6
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my friend (who just ordered one as well) went as far as to name the voice on the 800 line "Linda" sweet, sweet Linda...
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      10-31-2007, 03:50 PM   #7
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linda can be a real bitch sometimes... trust me... "your car is on order with no schedualed production date" i used to find myself yelling into the phone "shut up bitch and make me some pancakes!"
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      10-31-2007, 03:57 PM   #8
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LMAO
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      10-31-2007, 04:07 PM   #9
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Also, when she doesn't get what you're saying...."I'm sorry, I didn't get that. Is that a production order number or a partial VIN?"

"Partial VIN."

"Please wait while I transfer you to a customer service representative."

WTF, Linda?
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      10-31-2007, 04:10 PM   #10
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hahahaha i have 2 "8"'s in my production number... lets say it is 3848211 she would say "3, E, 4, E, 2, 1, 1"

LINDA!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! haha
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      10-31-2007, 04:38 PM   #11
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Linda is a cheap whore!!!!!!!!!!!!!!! Hey we are paying a huge sum of $$$ for these cars. Call as often as you like....Actually they have been pretty decent....
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      10-31-2007, 10:49 PM   #12
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I nominate someone to ask the real customer reps who the voice is for automated calling. I wouldn't be surprised if they hung up lol
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