Advice on Service in Balt/DC Area

rmorin49 · 11-12-2007, 06:11 PM

OK, I admit that I bought my car from a dealer in Atlanta through European Delivery to get the best deal. Does anyone know a dealer in the area that will be happy to service my car AND provide me with a loaner? I know that a loaner is discretionary but am hoping I can get one as I live in Hagerstown so no dealer is very close. I either have to wait on the car or ask my wife to follow me to the dealer to bring me home or to work. A loaner would sure make it easier. Thanks.

pseto · 11-12-2007, 07:44 PM

you may have to call around. Russel gives out loaners but to get a BMW loaner, you need to have bought your car from them. they do give out POS loaners for everyone else.

Dani · 11-12-2007, 07:48 PM

Tischer gives out a free rental (pontiac vibe or such) even if you didn't buy from them.

STAY AWAY FROM VOB

FrankoQ · 11-12-2007, 07:50 PM

Quote:

Originally Posted by Dani

STAY AWAY FROM VOB

+1

f82phan · 11-12-2007, 07:59 PM

Quote:

Originally Posted by Dani

STAY AWAY FROM VOB

Note to self, thanks guys...

T-MC-G · 11-12-2007, 09:31 PM

I bought my car in NH and got a free loaner from Fairfax and Passport, but it was routine service. To avoid the problem of having the dealer say that they only do loaners for all day service issues, when you make your appointment over the phone tell them you want them to look at some other random issues you have been having with the car, then they will schedule it for longer and def. give you a rental.

EeDah · 11-13-2007, 02:18 PM

I also recommend Towson BMW. Never had a problem getting a loaner from them, and I bought my car at Sterling BMW. Service people are very good. Only problem is the 100 mile limit per day and Hagerstown sounds far away.

rmorin49 · 11-17-2007, 10:51 AM

I think I'll try Towson. I bought 2 MINI Coopers from them and my daughter lives in White Marsh so if I can't get a loaner, I'll borrow her car for the day. Thanks for all the suggestions.

BMWDavid · 11-17-2007, 11:10 AM

If you have difficulty at Towson, I just had a 328xi come available. I am happy to provide it to you. I am also a Veteran. Marine Corps. Hoorah!

Russel BMW
6616 Baltimore National Pike
Baltimore, MD 21228
410-744-2000 ext 3307

rmorin49 · 11-18-2007, 10:21 AM

Quote:

Originally Posted by david06M3

If you have difficulty at Towson, I just had a 328xi come available. I am happy to provide it to you. I am also a Veteran. Marine Corps. Hoorah!

Russel BMW
6616 Baltimore National Pike
Baltimore, MD 21228
410-744-2000 ext 3307

Would like to discuss an ED on a 1 series next year. I sent you a PM.

11-12-2007, 06:11 PM	#1
rmorin49 Major 57 Rep 1,162 Posts Drives: 11 335d/10 Z4 s30i Join Date: Nov 2006 Location: Hagerstown, MD iTrader: (1)	Advice on Service in Balt/DC Area OK, I admit that I bought my car from a dealer in Atlanta through European Delivery to get the best deal. Does anyone know a dealer in the area that will be happy to service my car AND provide me with a loaner? I know that a loaner is discretionary but am hoping I can get one as I live in Hagerstown so no dealer is very close. I either have to wait on the car or ask my wife to follow me to the dealer to bring me home or to work. A loaner would sure make it easier. Thanks. __________________ Colonel (Retired), US Army/Hagerstown, MD 2016 518ixdrive/MSport AW/Ivory White ED-01-10 2010 Z4s30i AW/Beige/Burl/ 6MT/SP/PP/CWP/NAV/ipod/USB/CA (retired) 2011 335d BS/Oyster/PP/CWP/NAV/ipod/USB(Daily Driver) 30+ mpg(retired)
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11-12-2007, 07:44 PM	#2
pseto Major General 842 Rep 7,752 Posts Drives: E92 M3 ZCP, F80 M3 ZCP- beater Join Date: Jun 2006 Location: Rockville, MD iTrader: (4)	you may have to call around. Russel gives out loaners but to get a BMW loaner, you need to have bought your car from them. they do give out POS loaners for everyone else. __________________ Paul Seto - BMW Car Club of America President, National Capital Chapter (MD/DC/NoVA) Director, National Events ///M Chapter Become a BMW CCA member; Click HERE to join and use my member #339225 for a referral Join our NCC Facebook Page
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11-12-2007, 07:48 PM	#3
Dani Major 51 Rep 1,022 Posts Drives: 2006 325I Graphite Join Date: Jun 2005 Location: Maryland iTrader: (0)	Tischer gives out a free rental (pontiac vibe or such) even if you didn't buy from them. STAY AWAY FROM VOB __________________ Dani yes thats me in my avatar DC Metro, 2006 325i SG
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11-12-2007, 09:31 PM	#6
T-MC-G Captain 73 Rep 671 Posts Drives: e90 325i Join Date: Jan 2006 Location: Trier, Germany iTrader: (5)	I bought my car in NH and got a free loaner from Fairfax and Passport, but it was routine service. To avoid the problem of having the dealer say that they only do loaners for all day service issues, when you make your appointment over the phone tell them you want them to look at some other random issues you have been having with the car, then they will schedule it for longer and def. give you a rental. __________________ "tell me what you don't like about yourself..."
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11-13-2007, 02:18 PM	#7
EeDah Enlisted Member 1 Rep 47 Posts Drives: 330i Join Date: Mar 2006 Location: Northern VA iTrader: (0)	I also recommend Towson BMW. Never had a problem getting a loaner from them, and I bought my car at Sterling BMW. Service people are very good. Only problem is the 100 mile limit per day and Hagerstown sounds far away.
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11-17-2007, 10:51 AM	#8
rmorin49 Major 57 Rep 1,162 Posts Drives: 11 335d/10 Z4 s30i Join Date: Nov 2006 Location: Hagerstown, MD iTrader: (1)	I think I'll try Towson. I bought 2 MINI Coopers from them and my daughter lives in White Marsh so if I can't get a loaner, I'll borrow her car for the day. Thanks for all the suggestions. __________________ Colonel (Retired), US Army/Hagerstown, MD 2016 518ixdrive/MSport AW/Ivory White ED-01-10 2010 Z4s30i AW/Beige/Burl/ 6MT/SP/PP/CWP/NAV/ipod/USB/CA (retired) 2011 335d BS/Oyster/PP/CWP/NAV/ipod/USB(Daily Driver) 30+ mpg(retired)
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11-17-2007, 11:10 AM	#9
BMWDavid 616 Rep 895 Posts Drives: MSport F30 Join Date: Apr 2006 Location: BMW Secret Test Facilities iTrader: (0) Garage List 2011 BMW M3 Sedan [10.00] 2005(sold but not f ... [10.00] 2006 X3 [10.00] 1984 633csi [10.00]	If you have difficulty at Towson, I just had a 328xi come available. I am happy to provide it to you. I am also a Veteran. Marine Corps. Hoorah! Russel BMW 6616 Baltimore National Pike Baltimore, MD 21228 410-744-2000 ext 3307 __________________ David ///M Aviles www.bimmerdavid.com Celebrating 25 Years Selling BMWs 7x BMW M Sales Award 202-262-2900
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