Hexon turbos and warranty

Grand_hustle17 · 08-07-2016, 10:48 PM

I thought the same but VTT had such a horrible review at the time. RB seems to be the best option as well as Pure.

zmon1300 · 08-08-2016, 01:38 AM

From all the stories about rb/vtt. Hexon seemed the most "best bang" option. That's why I chose them. Along with their warranty claim and how they were supposed to pay for labor and send u a new set was another reason I went with hexon. Just cannot believe they have been MIA the past couple weeks. I'm praying something happens and we all get this crap figured out

Grand_hustle17 · 08-08-2016, 05:45 AM

Lets say they do respond. Will it really help their business???...

vivanapoli806 · 08-08-2016, 10:17 AM

Quote:

Originally Posted by Jklad

Quote:

Originally Posted by zmon1300

Quote:

Originally Posted by Jklad

Quote:

Originally Posted by zmon1300

My rear turbo blew up 4 days after install. Was cruising home, and turbo siren started and I could smell burning oil. No smoke. No codes. Just no boost. Loud whining turbo siren. Shop that did the install is a very well known. Theyve installed 100s of turbos on n54s without a issue.

Hmmm...your shop has installed 100s of turbos? So sounds like at least 300-400 sets based on what you're saying...
If that's true, can you please elaborate on what brands they are typically installing?

I find this claim hard to believe for a single shop, unless it's a dealership and they are installing all oem turbos.

Multiple guys in my area have had their hexons, pures, VTT and rb turbos install at the shop I got mine done. They are very well known in chicagoland area so the point I was trying to make was that , it couldn't have been installer mistake to make my rear turbo fail.

What's the shop called? Id be interested in them also since I'll be needing new turbos at some point soon and I'm from the area.

Performance Solutions in Schaumburg is a highly skilled shop. He might be talking about them

08-08-2016, 10:38 AM

Quote:

Originally Posted by Grand_hustle17

Both turbos blown

Damn :/ Sorry to hear that.

DailyN54 · 08-08-2016, 11:09 AM

Quote:

Originally Posted by vivanapoli806

Performance Solutions in Schaumburg is a highly skilled shop. He might be talking about them

Performance Solutions is were I go as well. Great shop and the guys have tons of happy customers. Me included.

mojobmw_e90 · 08-08-2016, 11:23 AM

Quote:

Originally Posted by zmon1300

From all the stories about rb/vtt. Hexon seemed the most "best bang" option. That's why I chose them. Along with their warranty claim and how they were supposed to pay for labor and send u a new set was another reason I went with hexon. Just cannot believe they have been MIA the past couple weeks. I'm praying something happens and we all get this crap figured out

Pay for labor? I doubt any vendor will help pay for labor, cover shipping costs and such, but other than that the user is responsible for labor costs

zmon1300 · 08-08-2016, 02:14 PM

Quote:

Originally Posted by mojobmw_e90

Pay for labor? I doubt any vendor will help pay for labor, cover shipping costs and such, but other than that the user is responsible for labor costs

I remember reading on these forums that if you claim warranty with Hexons, they will pay for reinstall and send you a new set immediately before you send in yours.

Grand_hustle17 · 08-08-2016, 04:10 PM

Thats what is suppose to happen here. But neither a set was sent back nor was there anything paid for

sirdaft1 · 08-08-2016, 04:13 PM

Quote:

Originally Posted by vivanapoli806

Performance Solutions in Schaumburg is a highly skilled shop. He might be talking about them

They were previously A-Spec correct? No comment.

vivanapoli806 · 08-08-2016, 05:12 PM

Quote:

Originally Posted by sirdaft1

Quote:

Originally Posted by vivanapoli806

Performance Solutions in Schaumburg is a highly skilled shop. He might be talking about them

They were previously A-Spec correct? No comment.

A spec used to be in that building. But now that performance solutions took over its all new crew there.

Give_Em_The_DD · 08-08-2016, 07:26 PM

Quote:

Originally Posted by sirdaft1

Quote:

Originally Posted by vivanapoli806

Performance Solutions in Schaumburg is a highly skilled shop. He might be talking about them

They were previously A-Spec correct? No comment.

I thought we went over this? Lol

Give_Em_The_DD · 08-08-2016, 07:28 PM

Quote:

Originally Posted by Grand_hustle17

Thats what is suppose to happen here. But neither a set was sent back nor was there anything paid for

Id open a CC dispute if you still can....

Think you've been more than patient

Grand_hustle17 · 08-08-2016, 07:43 PM

I originally recieved the turbos in april. I dont think i can do a dispute. I want to fly over and take my damn turbos then set the building on fire and leave

Cloud9blue · 08-08-2016, 08:27 PM

Quote:

Originally Posted by Grand_hustle17

I originally recieved the turbos in april. I dont think i can do a dispute. I want to fly over and take my damn turbos then set the building on fire and leave

Credit card isn't PayPal.

Grand_hustle17 · 08-08-2016, 08:54 PM

Why isnt credit card paypal???... There is a credit card linked to my paypal just like a bank linked to it.

Lambobimmer · 08-08-2016, 08:58 PM

Quote:

Originally Posted by Grand_hustle17

Why isnt credit card paypal???... There is a credit card linked to my paypal just like a bank linked to it.

You can dispute on paypal as long as you did not send the funds as a gift.

Grand_hustle17 · 08-08-2016, 08:59 PM

The strategy has worked in hexons favor.... I cannot file any disputes via paypal because its past 180days. Had the turbos ship in a timely fashion then this problem wouldve came about at least 2 months ago. Ive had contact with wayne up until July (im sure right up until that claim date).. Safe to say noone should buy from them. Mine isnt the only issue, others just too embarrassed to post, i know of 3 issues since ive posted. People need to stop being quiet and inform the community.

DR-JEKL · 08-08-2016, 09:27 PM

Hmm I had heard of a few RR600's having issues being blown, good to see some honest feedback popping up here!

I can kinda relate to hexon if they're snowed under with work, trying to pump it all out. You dont want to be turning away orders so you accept orders knowing that you're going to struggle to meet the usual lead time.. (no excuse though to not be honest and transparent as much as possible with your customers and to keep them well informed though!)

I was considering RR600's then thought I may be best to pony up for RR700's discussing them with jeff at TGS. But now after hearing how slow their lead times are I may just pay the extra for a set of pure's for a piece of mind unless I win a set of VTT GC's!!

Grand_hustle17 · 08-08-2016, 09:40 PM

Im sitting here hoping i win the GC's as well as the car will be down for some time now smfh

Grand_hustle17 · 08-08-2016, 09:42 PM

Quote:

Originally Posted by Lambobimmer

You can dispute on paypal as long as you did not send the funds as a gift.

I tried. You cant.

Give_Em_The_DD · 08-08-2016, 11:19 PM

Quote:

Originally Posted by Grand_hustle17

Quote:

Originally Posted by Lambobimmer

You can dispute on paypal as long as you did not send the funds as a gift.

I tried. You cant.

Why not just call the credit card company? Screw PayPal....they're just a middleman/processing... Call visa, mastercard, discover whoever... Cut PayPal out of this equation 100%.

08-07-2016, 10:48 PM	#45
Grand_hustle17 Major 195 Rep 1,173 Posts Drives: E90 335i Join Date: Aug 2015 Location: Maryland iTrader: (0)	I thought the same but VTT had such a horrible review at the time. RB seems to be the best option as well as Pure.
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08-08-2016, 01:38 AM	#46
zmon1300 First Lieutenant 67 Rep 316 Posts Drives: 2010 335i Xdrive Coupe Join Date: May 2015 Location: Chicago iTrader: (0)	From all the stories about rb/vtt. Hexon seemed the most "best bang" option. That's why I chose them. Along with their warranty claim and how they were supposed to pay for labor and send u a new set was another reason I went with hexon. Just cannot believe they have been MIA the past couple weeks. I'm praying something happens and we all get this crap figured out __________________ Pure Stage 2, PR Inlets, MHD, Kw V3, ARC-8, DTM Ring Kit
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08-08-2016, 05:45 AM	#47
Grand_hustle17 Major 195 Rep 1,173 Posts Drives: E90 335i Join Date: Aug 2015 Location: Maryland iTrader: (0)	Lets say they do respond. Will it really help their business???...
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08-08-2016, 04:10 PM	#53
Grand_hustle17 Major 195 Rep 1,173 Posts Drives: E90 335i Join Date: Aug 2015 Location: Maryland iTrader: (0)	Thats what is suppose to happen here. But neither a set was sent back nor was there anything paid for
	Appreciate 1 zmon130067.00 Quote

08-08-2016, 07:43 PM	#58
Grand_hustle17 Major 195 Rep 1,173 Posts Drives: E90 335i Join Date: Aug 2015 Location: Maryland iTrader: (0)	I originally recieved the turbos in april. I dont think i can do a dispute. I want to fly over and take my damn turbos then set the building on fire and leave
	Appreciate 0 Quote

08-08-2016, 08:54 PM	#60
Grand_hustle17 Major 195 Rep 1,173 Posts Drives: E90 335i Join Date: Aug 2015 Location: Maryland iTrader: (0)	Why isnt credit card paypal???... There is a credit card linked to my paypal just like a bank linked to it.
	Appreciate 0 Quote

08-08-2016, 08:59 PM	#62
Grand_hustle17 Major 195 Rep 1,173 Posts Drives: E90 335i Join Date: Aug 2015 Location: Maryland iTrader: (0)	The strategy has worked in hexons favor.... I cannot file any disputes via paypal because its past 180days. Had the turbos ship in a timely fashion then this problem wouldve came about at least 2 months ago. Ive had contact with wayne up until July (im sure right up until that claim date).. Safe to say noone should buy from them. Mine isnt the only issue, others just too embarrassed to post, i know of 3 issues since ive posted. People need to stop being quiet and inform the community.
	Appreciate 3 N54Society488.00 lightmanek116.50 Quote

08-08-2016, 09:27 PM	#63
DR-JEKL Major General 930 Rep 6,293 Posts Drives: Space Grey E92 335i 6MT Join Date: Jul 2012 Location: Newcastle Ozstraylia iTrader: (3)	Hmm I had heard of a few RR600's having issues being blown, good to see some honest feedback popping up here! I can kinda relate to hexon if they're snowed under with work, trying to pump it all out. You dont want to be turning away orders so you accept orders knowing that you're going to struggle to meet the usual lead time.. (no excuse though to not be honest and transparent as much as possible with your customers and to keep them well informed though!) I was considering RR600's then thought I may be best to pony up for RR700's discussing them with jeff at TGS. But now after hearing how slow their lead times are I may just pay the extra for a set of pure's for a piece of mind unless I win a set of VTT GC's!!
	Appreciate 0 Quote

08-08-2016, 09:40 PM	#64
Grand_hustle17 Major 195 Rep 1,173 Posts Drives: E90 335i Join Date: Aug 2015 Location: Maryland iTrader: (0)	Im sitting here hoping i win the GC's as well as the car will be down for some time now smfh
	Appreciate 0 Quote