Indy shop misdiagnosed issue. Any advice? Recourse?

MrSteak · 08-10-2018, 08:38 PM

Long story short... Hit a pothole, blew a wheel/tire and have had a vibration/hum for a while.

1. Indy shop replaced blown wheel/tire, and re-balanced other three wheels cost $40, said that should do it.... No change.

2. Bring the car back and had the shop owner drive the car. Went along with him on the ride, and he swerved a bit at speed to show the vibration was stronger on the driver side that was damaged, so it must be the bearing. Dropped my car off to have it replaced, and he had some trouble separating the axle & hub due to rust. Suggested replacing the axle & hub, but he was able to separate them and replace the bearing. Total cost: $550.... No change. Vibration/hum still there.

Any advice on how to proceed? Don't want to spend more on parts & labor if the problem is still going to be there.

GEOS07335i · 08-17-2018, 11:18 AM

Your in a hard spot. Have you spoken to the shop owner. Hopefully they will work with you. Did they inspect the rest of the suspension components to diagnose.

AlpineX · 08-17-2018, 07:35 PM

Quote:

Originally Posted by MrSteak

Long story short... Hit a pothole, blew a wheel/tire and have had a vibration/hum for a while.

1. Indy shop replaced blown wheel/tire, and re-balanced other three wheels cost $40, said that should do it.... No change.

2. Bring the car back and had the shop owner drive the car. Went along with him on the ride, and he swerved a bit at speed to show the vibration was stronger on the driver side that was damaged, so it must be the bearing. Dropped my car off to have it replaced, and he had some trouble separating the axle & hub due to rust. Suggested replacing the axle & hub, but he was able to separate them and replace the bearing. Total cost: $550.... No change. Vibration/hum still there.

Any advice on how to proceed? Don't want to spend more on parts & labor if the problem is still going to be there.

1. That pricing is not legitimate

2. Bearing play they can confirm on the lift. Nearly any suspension vibration can be confirmed in a similar manner.
2a. Your bearing may have also sustained damage so that 550 is gone. Find a more transpare normal price shop

08-10-2018, 08:38 PM	#1
MrSteak Captain 84 Rep 634 Posts Drives: 08' 335i Coupe (6-speed) Join Date: Mar 2007 Location: New York iTrader: (0)	Indy shop misdiagnosed issue. Any advice? Recourse? Long story short... Hit a pothole, blew a wheel/tire and have had a vibration/hum for a while. 1. Indy shop replaced blown wheel/tire, and re-balanced other three wheels cost $40, said that should do it.... No change. 2. Bring the car back and had the shop owner drive the car. Went along with him on the ride, and he swerved a bit at speed to show the vibration was stronger on the driver side that was damaged, so it must be the bearing. Dropped my car off to have it replaced, and he had some trouble separating the axle & hub due to rust. Suggested replacing the axle & hub, but he was able to separate them and replace the bearing. Total cost: $550.... No change. Vibration/hum still there. Any advice on how to proceed? Don't want to spend more on parts & labor if the problem is still going to be there. __________________ ED & PCD = DONE & DONE! 08' AW/Coral 335i coupe 6-speed (Premium Pkg, Sports Pkg, Heated Seats) *European Delivery
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08-17-2018, 11:18 AM	#2
GEOS07335i Lieutenant 165 Rep 513 Posts Drives: 08 335i Join Date: Apr 2017 Location: Atlanta iTrader: (0) Garage List 2007 BMW 335i E93 [10.00]	Your in a hard spot. Have you spoken to the shop owner. Hopefully they will work with you. Did they inspect the rest of the suspension components to diagnose. __________________ 2008 335i E93, DP's, 7" FMIC, DCI,CP TIAL Q BOV, MHD Stage 2+, Alpina Flash
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