[BMSE92_Harry]

Any discount for forum member?

[4 Doors]

Originally Posted by EuropeanSocietyMotorsport

Thanks again!!

Thanks for the review!!

Is that an M-Sport (LCI) front bumper for Pre-LCI that I see? I am really interested in getting a new bumper for my pre-LCI.

[E91Swagger]

Just ordered painted M3 replica bumper from Louis. Nice guy, told me
about the promotion code for 15% off. Hope the paint will match car and good quality...will update here

[E92_35IS]

Ordered a new unpainted bumper from Louis. Everything started great but ever since I have him my money I have had very little responses from him. Was told my bumper would ship out on the 9th of February 2024. It's the 26th of Feb and I haven't received any bumper or updates. *edit* I did previously inform him I was in no rush for the bumper. It's the fact I was told something that wasn't true.

[E92_35IS]

Update, I still haven't received my order yet.... been almost 2 weeks since last communication.

[E92_35IS]

WORST COMPANY EVER!!! Do not buy from Louis and this company!!!! I ordered a bumper on Jan 10th. Louis still hasn't shipped it out. This is a $1400 purchase I have gotten very little responses from him. I have been told at least 4 times my order "will be shipping out". Before I made the purchase responses were fast and friendly. Now nothing, I have tried to cancel my order and get a refund. Haven't heard 1 word from him in over 10 days.
Before I made the purchase Louis sends me a picture of a bumper and tells me it's ready to ship out now but he needed to do a small modification I asked for 1st. So originally on Jan 10th he "had a bumper ready". I asked him to put holes for parking sensors in the bumper for me. He offers to do it at no charge and offers a lip for the bumper and all of it at a discounted price. I agree and he says to make the purchase first and he will discount me on the back end. Sounded little fishy but I did it anyway.
He then started the discount process. The next day the discount was canceled, so I text him and he says he will try again. Same thing happens it posts as pending for a day then shows canceled. I got tired of contacting him over this because he started to not respond as this is in the second week of February already. I took the discount for a L and just wanted the bumper and lip.
The lip he says would take about a week or 2 weeks. I told him he could keep the bumper till the lip showed up and send them both at the same time to save on shipping. This is when it got worse. Never heard anything from him for about 2 weeks so I contacted him by text again. Asked about a update, it took him 3 days to respond saying he was still waiting on the lip to come in.
On February 26th he finally messaged me saying the lip came in and they would be shipping my order out soon. Again 2 weeks no word. I contacted him by text and asked for a update. No response from him at all till March 19th (so almost a full month with no word). He responded saying my order would ship out that Friday. It's April 1st when I'm writing this an my order still hasn't shipped. I messaged him Friday March 29th and asked to cancel my order with a FULL refund. Still no response from Louis. HORRIBLE COMPANY, HORRIBLE SERVICE, STAY AWAY AT ALL COSTS!!!!!

[TheHazelNut]

Originally Posted by E92_35IS

WORST COMPANY EVER!!! Do not buy from Louis and this company!!!! I ordered a bumper on Jan 10th. Louis still hasn't shipped it out. This is a $1400 purchase I have gotten very little responses from him. I have been told at least 4 times my order "will be shipping out". Before I made the purchase responses were fast and friendly. Now nothing, I have tried to cancel my order and get a refund. Haven't heard 1 word from him in over 10 days.
Before I made the purchase Louis sends me a picture of a bumper and tells me it's ready to ship out now but he needed to do a small modification I asked for 1st. So originally on Jan 10th he "had a bumper ready". I asked him to put holes for parking sensors in the bumper for me. He offers to do it at no charge and offers a lip for the bumper and all of it at a discounted price. I agree and he says to make the purchase first and he will discount me on the back end. Sounded little fishy but I did it anyway.
He then started the discount process. The next day the discount was canceled, so I text him and he says he will try again. Same thing happens it posts as pending for a day then shows canceled. I got tired of contacting him over this because he started to not respond as this is in the second week of February already. I took the discount for a L and just wanted the bumper and lip.
The lip he says would take about a week or 2 weeks. I told him he could keep the bumper till the lip showed up and send them both at the same time to save on shipping. This is when it got worse. Never heard anything from him for about 2 weeks so I contacted him by text again. Asked about a update, it took him 3 days to respond saying he was still waiting on the lip to come in.
On February 26th he finally messaged me saying the lip came in and they would be shipping my order out soon. Again 2 weeks no word. I contacted him by text and asked for a update. No response from him at all till March 19th (so almost a full month with no word). He responded saying my order would ship out that Friday. It's April 1st when I'm writing this an my order still hasn't shipped. I messaged him Friday March 29th and asked to cancel my order with a FULL refund. Still no response from Louis. HORRIBLE COMPANY, HORRIBLE SERVICE, STAY AWAY AT ALL COSTS!!!!!

I've ordered from them a few times and honestly had nothing but good interactions although its been a couple of years. I checked their website and it shows that they're being bought out. I would try to go through the contact page again and see if you get in touch with someone else because maybe Louis is no longer with them.

In any case I would also contact your bank and see if having them process a refund on your payment is an option. I had to do this before with a different company a few years ago and i got my money back plus a bumper showed up on my door like 3 months after the refund.

Sorry to hear that you're having issue, hope it gets sorted out

[E92_35IS]

Originally Posted by TheHazelNut

I've ordered from them a few times and honestly had nothing but good interactions although its been a couple of years. I checked their website and it shows that they're being bought out. I would try to go through the contact page again and see if you get in touch with someone else because maybe Louis is no longer with them.

In any case I would also contact your bank and see if having them process a refund on your payment is an option. I had to do this before with a different company a few years ago and i got my money back plus a bumper showed up on my door like 3 months after the refund.

Sorry to hear that you're having issue, hope it gets sorted out

Well don't ever buy stuff from them again... still haven't received my refund!!!