[GoogleHomePod]

Got a call today and they want to charge me to fix the hose they most likely broke my car wasn’t leaking when I dropped it off I don’t understand why they are making me responsible for it wtf

[Three_thirty_I]

Originally Posted by GoogleHomePod

Got a call today and they want to charge me to fix the hose they most likely broke my car wasn’t leaking when I dropped it off I don’t understand why they are making me responsible for it wtf

It's not a great situation, was the hose maybe a bit weak from age? Not really sure why they would have touched a water hose. Mine came back with one of the cabin filter housing tabs broken off, it was weak and hanging on by a thread, and despite me asking them to work carefully and not break anything, they managed to get that right. Note that I had been able to remove and refit this in the condition that it was in several times without breaking it. Also one of the screws holding it in place was either lost, or they decided to replace it with one that has a washer permanently attached to it. My OCD immediately spotted that, and luckily I had a spare original screw, so removed that weird anomaly and put things back as it should be, broken tab and all.

[GoogleHomePod]

Originally Posted by Three_thirty_I

It's not a great situation, was the hose maybe a bit weak from age? Not really sure why they would have touched a water hose. Mine came back with one of the cabin filter housing tabs broken off, it was weak and hanging on by a thread, and despite me asking them to work carefully and not break anything, they managed to get that right. Note that I had been able to remove and refit this in the condition that it was in several times without breaking it. Also one of the screws holding it in place was either lost, or they decided to replace it with one that has a washer permanently attached to it. My OCD immediately spotted that, and luckily I had a spare original screw, so removed that weird anomaly and put things back as it should be, broken tab and all.

I don’t think any thing was old or brittle the car wasn’t leaking even a little when I dropped it off I just find it unfair, and I didn’t mention this to my service advisor but they told me the car was test driven I dropped the car off with zero gas in it with the mileage to next fill not even reading, and when I got it back it was the same

[Salzamani]

I would consider standing up for myself at this point and just speak up by asking them to cover anything that wasn’t broken before they got the car. If they have the nerve to put it on you then they are pushing you. Time to push back.

I’m starting to prepare for taking the car in soon. This is good information and what I might want to do before taking the car in. One question does the dealer have a problem with replacing the Eccentric Shaft Sensor with a non oem BMW brand? It looks like FCP has the VDO oe and I would much rather go with that to save money…

[lordnikon]

Originally Posted by GoogleHomePod

Got a call today and they want to charge me to fix the hose they most likely broke my car wasn’t leaking when I dropped it off I don’t understand why they are making me responsible for it wtf

That's BS. I would escalate. When they broke my CCV hose, they replaced it free of charge during the recall.

[Three_thirty_I]

Originally Posted by GoogleHomePod

I don’t think any thing was old or brittle the car wasn’t leaking even a little when I dropped it off I just find it unfair, and I didn’t mention this to my service advisor but they told me the car was test driven I dropped the car off with zero gas in it with the mileage to next fill not even reading, and when I got it back it was the same

I would then push them to cover the repair for this, they also didn't really drive my car afterwards, I always take a pic of the odometer reading before and after, and it had 2 km or less more when I picked it up.

Originally Posted by Salzamani

I would consider standing up for myself at this point and just speak up by asking them to cover anything that wasn’t broken before they got the car. If they have the nerve to put it on you then they are pushing you. Time to push back.

I’m starting to prepare for taking the car in soon. This is good information and what I might want to do before taking the car in. One question does the dealer have a problem with replacing the Eccentric Shaft Sensor with a non oem BMW brand? It looks like FCP has the VDO oe and I would much rather go with that to save money…

I asked them well before the time, and it seems like they would charge me for half an hour labour regardless of whether I supplied a BMW OEM part or the non BMW OEM brand part from the parts store, still very reasonable. They will give you the old part, so in my case, the old part is actually still fine, it was most likely the gasket that was leaking and the traces of oil in the plug was occasionally causing the odd hiccup.

[Salzamani]

Originally Posted by Three_thirty_I

I asked them well before the time, and it seems like they would charge me for half an hour labour regardless of whether I supplied a BMW OEM part or the non BMW OEM brand part from the parts store, still very reasonable. They will give you the old part, so in my case, the old part is actually still fine, it was most likely the gasket that was leaking and the traces of oil in the plug was occasionally causing the odd hiccup.

Ok then I think J’m just going to pull that ESS plug and inspect it for oil and then just make a decision based on my findings. I bet if that ESS was compromised the car would likely run bad all of the time and like you said it just needs a gasket to help it make good contact. We shall see! Thanks Three_Thirty_i 👍🏼. Also I pulled the oil pan and did the oil pan gasket like 9 months ago and if there were sheered bolts I would have discovered them then. The odds are worse case scenario the bolts might just be loose. I’m gonna stop overthinking it and just get it done.

[wethenorth]

I had this issue back in 2021. The bolts broke and the car would not start and was not drivable. I had the vehicle towed to the BMW dealership and was told the repair cost would be close to 5k CAD because I was past the 10 years. BMW Canada did not offer any help so I had no choice but to pay.

After the repair was done and paid for, my car leaks oil and there's alot of smoke coming from the engine bay while driving and at stops. I constantly have to topup oil and coolant every few weeks now. The car has only been drivien less than 10k KM since the repair almost 3 years ago because of this issue.

Fast forward 2 years later they brought back the recall again so I contacted the dealership asking if it was possible to get reimbursed for the repair done before and was told to bring in the vehicle to check that the work was done and that they would then have to submit the claim to BMW Canada for approval. The vehicle has been at the shop for a few days now and I asked what was being repaired since the repair was already done? I was told they are doing the repair with "updated parts" .

Sounds like I may not be getting reimbursed from the sounds of it. I keep being told this new recall is a different fix/repair. I'll keep you all posted.

Does anyone know if this new vanos recall is any different from the first one?

[Bmw1939]

Took mine in this morning. No broken bolts. They are giving me a new valve cover on the house! You gotta know how to talk to people. 😁

[Salzamani]

Originally Posted by Bmw1939

Took mine in this morning. No broken bolts. They are giving me a new valve cover on the house! You gotta know how to talk to people. 😁

What do you think was key in getting the new valve cover?

[Salzamani]

Originally Posted by wethenorth

I had this issue back in 2021. The bolts broke and the car would not start and was not drivable. I had the vehicle towed to the BMW dealership and was told the repair cost would be close to 5k CAD because I was past the 10 years. BMW Canada did not offer any help so I had no choice but to pay.

After the repair was done and paid for, my car leaks oil and there's alot of smoke coming from the engine bay while driving and at stops. I constantly have to topup oil and coolant every few weeks now. The car has only been drivien less than 10k KM since the repair almost 3 years ago because of this issue.

Fast forward 2 years later they brought back the recall again so I contacted the dealership asking if it was possible to get reimbursed for the repair done before and was told to bring in the vehicle to check that the work was done and that they would then have to submit the claim to BMW Canada for approval. The vehicle has been at the shop for a few days now and I asked what was being repaired since the repair was already done? I was told they are doing the repair with "updated parts" .

Sounds like I may not be getting reimbursed from the sounds of it. I keep being told this new recall is a different fix/repair. I'll keep you all posted.

Does anyone know if this new vanos recall is any different from the first one?

I thought it was right there in the recall letter about reimbursement. Contact BMW USA.

[StradaRedlands]

Originally Posted by Bairdogg

I just bought an N52 that got the recall service done 3 months/300 miles ago. While they were in there they did the VCG and oil pan gasket free of charge. I thought this was all great news as pretty much every 328 I've looked at has had leaky gaskets. Next day I take a closer look at the bill for that warranty work and see a not below it:

"Car now starts and runs after Vanos recall was performed. Customer aware metal was found in the oil and filter. Engine replacement will be needed"

It turns out this is because ALL FOUR bolts were broken on the exhaust side and some broken on the intake side. The full note on the bill is

"Performed inspection SIB and found all four bolts broken off of exhaust cam and bolts broken on intake side. Per SIB replaced both Vanos units and removed oil pan to remove pieces of bolts. Extracted and removed broken valve cover bolts and retapped other valve cover bolts. Primed oil circuit and vehicle started."

Needless to say I need to have a conversation with a seller that this wasnt more clearly disclosed, but more importantly, does this dealership owe me an engine?? They themselves declare that engine replacement will be "needed", and make it clear as day that the recalled part is the reason why there was metal in the oil. Anybody know how to approach the dealership with this?

Sheesh, seller sucks

But maybe an engine out of it for you. Hope it all works out in your favor!

[M-technik-3]

Originally Posted by Salzamani

I thought it was right there in the recall letter about reimbursement. Contact BMW USA.

He lives in Canada.

[firen180]

Im dropping my car off on the 18th of December for the recall work. My exhaust cam is Bluetooth from the bolts shearing, hoping I can come out of this with a working car honestly.

[firen180]

Update: my car was fully taken care of by the dealership, just drove my baby home after a year of problems and it felt amazing. Just letting people know there is still hope.

[jadams161]

These dealerships are so unethical. I had the recall completed 8/28/24. They failed to replace 2 of the 3 gaskets and now 5k miles later it's leaking oil from the VC. They inspected it today and told me the cover is cracked. It was replaced in 2022 (not at dealer). They said due to the age of the vehicle and miles they aren't responsible for the VC and wanted me to pay $1950 plus tax for a new one. Umm no GFY...never again. A free repair costing me time and money now.

[Cpet]

Originally Posted by jadams161

These dealerships are so unethical. I had the recall completed 8/28/24. They failed to replace 2 of the 3 gaskets and now 5k miles later it's leaking oil from the VC. They inspected it today and told me the cover is cracked. It was replaced in 2022 (not at dealer). They said due to the age of the vehicle and miles they aren't responsible for the VC and wanted me to pay $1950 plus tax for a new one. Umm no GFY...never again. A free repair costing me time and money now.

I'd be very surprised if they did not replace all 3 gaskets - the service bulletin lists them, along with the bolts, as parts which each vehicle receives as part of the recall. How do you know they didn't replace them all? If you have proof of this, then walk back in with the SIB printed out and tell them they need to do the job properly. Hopefully a 2-3 year old cover didn't crack, but it's certainly a possibility.

[Hoody007]

Originally Posted by jadams161

These dealerships are so unethical. I had the recall completed 8/28/24. They failed to replace 2 of the 3 gaskets and now 5k miles later it's leaking oil from the VC. They inspected it today and told me the cover is cracked. It was replaced in 2022 (not at dealer). They said due to the age of the vehicle and miles they aren't responsible for the VC and wanted me to pay $1950 plus tax for a new one. Umm no GFY...never again. A free repair costing me time and money now.

What kind of cover did you use in 2022? The PO of my 335i used an Uro cover which cracked and was leaking after about 2 years.

[jadams161]

Originally Posted by Hoody007

What kind of cover did you use in 2022? The PO of my 335i used an Uro cover which cracked and was leaking after about 2 years.

That I am not sure of. The prior owner did it and I didn't see the repair paperwork in the binder I got with the car.

Is what it is I guess, just venting. I already ordered a new cover and will do it Thursday. Just annoying how bad my dealer is . (Gault BMW in NY)

[Mike K]

This recall is only helpful in as much as it's an admission of failure from BMW NA.

But in terms of making any of us whole with dealers often bumbling repairs, forget about it!

I'm not letting the dealer touch my car since I repaired my faulty Vanos bolts myself pre-recall. That's asking for big trouble. When dealer finally called me the other day, the kid had no idea what any of these recall specifics mean.

He did give me a BMW NA number to call about getting a reimbursement for my expenses from BMW for my own repairs. I'll try this laughable remedy soon and report how it went.

I'll bet they pay me for just the replacement bolts themselves. About $8 parts then. Never mind the BMW VC, ESS, torque angle wrench, special e-torx security socket, plugs, coils, and my careful labor. Whadda-ya bet I get $8?

[M-technik-3]

Originally Posted by jadams161

These dealerships are so unethical. I had the recall completed 8/28/24. They failed to replace 2 of the 3 gaskets and now 5k miles later it's leaking oil from the VC. They inspected it today and told me the cover is cracked. It was replaced in 2022 (not at dealer). They said due to the age of the vehicle and miles they aren't responsible for the VC and wanted me to pay $1950 plus tax for a new one. Umm no GFY...never again. A free repair costing me time and money now.

Call NHTSA and leave a compliant and CC BMW NA.

[Estero]

I just had 23V-707 recall done a week ago. A few days later I turned on the car for the first time after picking the car up at the dealer and the service engine soon light came on - 2A85 - DME: Exhaust VANOS, activation.

I took the car to my Indy and they found that "someone left the vanos VVT solenoid unplugged." They also advised that I should go back to the BMW dealer and point out that the VCG appears to be leaking.

It sounds like the dealer is going to work with me, but wants to see the car first.