Service Help!!! Amp!

Kozmo86 · 12-06-2008, 06:22 PM

Alight ppl any help would be greatly appreciated!!! here is my story

I sent my car in for service for a bad amp at Quality BMW in brooklyn. The bass kept on disappearing and coming back when i pump up the volume. So they finally heard the bass coming and going and said it was the amp that was bad. They have had it since Dec 2nd and i have still not gotten it back. My SA told me that they got me a new amp and tried programming it but didnt work... so they tried another new amp and its the same problem. But this time they claimed the car locked them out and cant start the car and dont know what to do!!! They are going to order the 3rd amp and try to deal with it on monday... So im stuck over the weekend with a crappy G6 rental

I have a SSTT installed, and for some reason i think that has something to do with them unable to program the system.

I dont know if i should tell them that i have a mod or to just let them figure out the problem for themselves?!?!

HELP!!
did anyone have the same problem or have a soluton?
WHAT DO I DO?!?!

itsbrokeagain · 12-06-2008, 07:11 PM

the SSS machine used for programming has some glitches in it still. Its usually not a stable system, but 75% of the time it works fine. The errors with being locked out of the car is probable due to the SSS computer locking up, and causing it to glitch whatever it was in the middle of programming (KOMBI, CANBUS, your amp, etc etc) and when that happens, it just creates more headaches. I used to work for BMW and I hated programming.

Its only been 4 days, give it a break. Sometimes it takes 3 days for a part to get in, so what are you complaining about? Let them fix it instead of breathing down their back.

Your SSTT most likely has nothing to do with it.

Tim2189 · 12-06-2008, 07:40 PM

what ever happen to life quality giving out bmw loaners?

JBiddy · 12-06-2008, 09:46 PM

that happends to my car as well...but i dont have logic since my car is a 09 and i didnt know it wasnt standard till it was to late. lol boooooo maybe i have a bad AMP as well noooooooooooo

Kozmo86 · 12-06-2008, 11:55 PM

Quote:

Originally Posted by nyc328ci

what ever happen to life quality giving out bmw loaners?

they do give out loaners but you have to reserve a month in advanced and i didnt want to wait a month as i couldnt withstand the damn bass screwing up all the time...

Quote:

Originally Posted by itsbrokeagain

the SSS machine used for programming has some glitches in it still. Its usually not a stable system, but 75% of the time it works fine. The errors with being locked out of the car is probable due to the SSS computer locking up, and causing it to glitch whatever it was in the middle of programming (KOMBI, CANBUS, your amp, etc etc) and when that happens, it just creates more headaches. I used to work for BMW and I hated programming.

Its only been 4 days, give it a break. Sometimes it takes 3 days for a part to get in, so what are you complaining about? Let them fix it instead of breathing down their back.

Your SSTT most likely has nothing to do with it.

thanx for ur input but they had the amp ordered for over night shipping and they keep getting new amps like its the amps that are defective but what are the chances of 2 staight bad amps??

idk man i just miss my bimmer man...lol it sux downgrading from a bimmer to a pontiac rental lol

but im happy to hear the sstt isnt the issue!!

itsbrokeagain · 12-07-2008, 09:50 AM

Quote:

Originally Posted by Kozmo86

idk man i just miss my bimmer man...lol it sux downgrading from a bimmer to a pontiac rental lol

We all have to give back sometimes or make do with stuff that isnt the best.

When mine kicked the fuel pump, I wasnt old enough to get a BMW rental (min age is 25)...so I had to settle for a PT Cruiser or a new 07 4Runner.

You can guess what I chose. Toyota make the most awesome trucks. Took it to the city that night and I could park that thing anywhere lol.

Rice&Pumkin · 12-09-2008, 02:10 PM

You should have taken out the SSTT before you went just to be on the safe side.From my experience they will try to blame your amp problem on the SSTT.LoL But besides that I usally see nick when I go there but he always tells me the same story that the programing took longer or didn't work.What I think is that the car volume is so much they need a while before thay even get to your car.

Kozmo86 · 12-10-2008, 01:54 PM

I got my car back yesterday!! Relieved that they replaced the amp and it had nothing to do with the sstt!! We found out the problem was that with these new systems, every single module of the car has to be reprogrammed when dealing with electrical problems! so thats what took the longest other than the fact that it kept freezing up. I dont even think they noticed the chip.. lol soo everything is back to normal!!

u dont know how happy i am go have my baby back!!

thanx for the help fellaz!!

12-06-2008, 06:22 PM	#1
Kozmo86 Second Lieutenant 10 Rep 200 Posts Drives: e90 335i Saphire Black Join Date: May 2007 Location: Brooklyn, New York iTrader: (0)	Service Help!!! Amp! Alight ppl any help would be greatly appreciated!!! here is my story I sent my car in for service for a bad amp at Quality BMW in brooklyn. The bass kept on disappearing and coming back when i pump up the volume. So they finally heard the bass coming and going and said it was the amp that was bad. They have had it since Dec 2nd and i have still not gotten it back. My SA told me that they got me a new amp and tried programming it but didnt work... so they tried another new amp and its the same problem. But this time they claimed the car locked them out and cant start the car and dont know what to do!!! They are going to order the 3rd amp and try to deal with it on monday... So im stuck over the weekend with a crappy G6 rental I have a SSTT installed, and for some reason i think that has something to do with them unable to program the system. I dont know if i should tell them that i have a mod or to just let them figure out the problem for themselves?!?! HELP!! did anyone have the same problem or have a soluton? WHAT DO I DO?!?! __________________ 2007 E90 Black Sapphire l Terra Dakota Leather l OEM Carbon Fiber Spolier l OEM Carbon Fiber Splitters l 35% Tints l 19" VMR V-714 Staggered Hyper Black Wheels w/Kumho Tires http://www.myspace.com/kozmo630
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12-06-2008, 07:11 PM	#2
itsbrokeagain 311 Rep 15,745 Posts Drives: 1999 528iT, E53 X5, E46 325xi Join Date: Mar 2007 Location: Strong Island iTrader: (7)	the SSS machine used for programming has some glitches in it still. Its usually not a stable system, but 75% of the time it works fine. The errors with being locked out of the car is probable due to the SSS computer locking up, and causing it to glitch whatever it was in the middle of programming (KOMBI, CANBUS, your amp, etc etc) and when that happens, it just creates more headaches. I used to work for BMW and I hated programming. Its only been 4 days, give it a break. Sometimes it takes 3 days for a part to get in, so what are you complaining about? Let them fix it instead of breathing down their back. Your SSTT most likely has nothing to do with it.
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12-06-2008, 07:40 PM	#3
Tim2189 Russian in a Bimmer 579 Rep 5,618 Posts Drives: X5 M50i Join Date: Jul 2008 Location: Brooklyn NY iTrader: (3)	what ever happen to life quality giving out bmw loaners? __________________ 2013 X6 - retired 2015 X6 - retired 2015 435GC - retired 2018 X5 40e - retired 2020 X5 M50i - Current
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12-06-2008, 09:46 PM	#4
JBiddy Brigadier General 201 Rep 3,840 Posts Drives: F82 ///M Join Date: Apr 2008 Location: Northern/N.J iTrader: (9)	that happends to my car as well...but i dont have logic since my car is a 09 and i didnt know it wasnt standard till it was to late. lol boooooo maybe i have a bad AMP as well noooooooooooo __________________ ///M
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12-09-2008, 02:10 PM	#7
Rice&Pumkin LionLungz 17 Rep 178 Posts Drives: 335i E92 & 450H Join Date: May 2008 Location: Queens NY iTrader: (5)	You should have taken out the SSTT before you went just to be on the safe side.From my experience they will try to blame your amp problem on the SSTT.LoL But besides that I usally see nick when I go there but he always tells me the same story that the programing took longer or didn't work.What I think is that the car volume is so much they need a while before thay even get to your car.
	Appreciate 0 Quote

12-10-2008, 01:54 PM	#8
Kozmo86 Second Lieutenant 10 Rep 200 Posts Drives: e90 335i Saphire Black Join Date: May 2007 Location: Brooklyn, New York iTrader: (0)	I got my car back yesterday!! Relieved that they replaced the amp and it had nothing to do with the sstt!! We found out the problem was that with these new systems, every single module of the car has to be reprogrammed when dealing with electrical problems! so thats what took the longest other than the fact that it kept freezing up. I dont even think they noticed the chip.. lol soo everything is back to normal!! u dont know how happy i am go have my baby back!! thanx for the help fellaz!! __________________ 2007 E90 Black Sapphire l Terra Dakota Leather l OEM Carbon Fiber Spolier l OEM Carbon Fiber Splitters l 35% Tints l 19" VMR V-714 Staggered Hyper Black Wheels w/Kumho Tires http://www.myspace.com/kozmo630
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