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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > Regional Forums > UK > Service Cancelled!



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      02-17-2009, 06:38 AM   #1
zaytar
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Service Cancelled!

I'd booked my car in for its first service today. It's a 2007 335i Auto and has relatively low miles.

On occasions I detect a little bit of lag in low rev ranges and suggested this be tested and the latest software updates applied if necessary - We agreed that should this be required it would be done under warranty. OK, now I personally don't believe that I should pay for any updates to make the car run as it should have when it left the factory, however I see their point so I agreed to this.

However at same time I asked whether my iDrive could be updated to the latest firmware revision. I was quoted £250. I was flabbergast and promptly cancelled the service + updates and walked out.

Can anyone indicate what they may have paid for this please.
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      02-17-2009, 06:53 AM   #2
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Not 100% on this but doesn't the update take ages to apply?

Im assuming they charge so they dont get people in all the time to ask for updates if nothings wrong.
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      02-17-2009, 07:08 AM   #3
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If its under warranty and there is something wrong with your car then they should fix it FOC!

Cheeky gits!
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      02-17-2009, 07:35 AM   #4
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+1 - and also try and design a car that doesn't take HOURS to update the firmware!!
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      02-17-2009, 07:41 AM   #5
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tell them (or possibly another dealer now) that the CD continues to play after you've switched the car off every now and then. There is a PUMA about this (rectification notice in the event of customer complaint) and they will update the iDrive software.
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      02-17-2009, 07:55 AM   #6
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I have noticed that mine does this, I turn it off and I can hear clicking and whirring sounds come from the DVD slot. Can't be the cd slot as there was no disc in.

I am planning on getting an oil change as it is a year old and done about 11k miles. The service indicator says there is another 7k miles to go before it needs a service but seems a bit long to change the oil. I am getting some Mobil 1 LL04 for it too.
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      02-17-2009, 08:07 AM   #7
zaytar
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Quote:
tell them (or possibly another dealer now) that the CD continues to play after you've switched the car off
Excellent tip. many thanks.
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      02-17-2009, 08:30 AM   #8
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Quote:
Originally Posted by zaytar View Post
Excellent tip. many thanks.
I asked about an update on mine a couple of years ago and she said you have to pay unless there is a fault.

So I said 'erm ok - the I drive is slow to respond sometimes' she said ok thats fine we'll do an update (need the car for 2 days in case the download crashes!) for free.

Like xenon says, just make something up.
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      02-17-2009, 08:40 AM   #9
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Quote:
Originally Posted by Steve748 View Post
I have noticed that mine does this, I turn it off and I can hear clicking and whirring sounds come from the DVD slot. Can't be the cd slot as there was no disc in.

I am planning on getting an oil change as it is a year old and done about 11k miles. The service indicator says there is another 7k miles to go before it needs a service but seems a bit long to change the oil. I am getting some Mobil 1 LL04 for it too.
Steve

There's been quite a bit of discussion on the forum about which oil to use for a 335D service - the conclusion is (and I have this in writing from BMW) is that Castrol Edge Turbodiesel LL04 is recommended. About £90 from Halfords for 8 litres and will save you £50 - £60 on the first service, if you supply it yourself.

Ed
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      02-17-2009, 08:44 AM   #10
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My idrive sofware was upgraded under warranty - all I reported was slow to respond and often crashes. They upgraded it and no problems since
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      02-17-2009, 09:04 AM   #11
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Quote:
Originally Posted by ed335d View Post
Steve

There's been quite a bit of discussion on the forum about which oil to use for a 335D service - the conclusion is (and I have this in writing from BMW) is that Castrol Edge Turbo Diesel LL04 is recommended. About £90 from Halfords for 8 litres and will save you £50 - £60 on the first service, if you supply it yourself.

Ed
So long as it's LL04 it'll be OK. The car manufacturers specify a certain oil producer because that is the company that sponsors them on the track. Same as Ducati recommend to only use use Shell advance ultra but you can use any other oil producers product so long as its the same specification.
I bought 5 litres of LL01 (for the price of 4 litres) and they are going to get some LL04 for me so as I have already got half of what I need I'll give them a chance to get me the right stuff and then I'll book it in.
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      02-17-2009, 12:53 PM   #12
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Watch out for the right flavour of Edge TurboDiesel LL04 though, I believe there is a 5w40 and a 0w30. I forget now which is the recommended one for our Diesel BMW's

Probably very little in it really..
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      02-17-2009, 03:25 PM   #13
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Quote:
Originally Posted by quattrogmbh View Post
Watch out for the right flavour of Edge TurboDiesel LL04 though, I believe there is a 5w40 and a 0w30. I forget now which is the recommended one for our Diesel BMW's

Probably very little in it really..
0W-30 - forgot to mention that bit!
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