[zamboni]

Just discovered this feature did not work today and schedule for appointment next week to have the dealer check it out. All other functions work on the idrive but not the BMW assist, is any one experienced the same problem ?

[cdp1276]

Yeah, I had this happen and noticed just as I got a flat tire over the summer with the wonderfil RFT's from Bridgestone that are always on emerency backorder. It turned out to be the entire TCU had to be replaced and such. I believe it was like a $3K repair and thank god for the warranty.

[zamboni]

I went in on Friday and my SA mentioned some thing about a TCU recalled, will see.

[cobradac]

Yep, happens frequently. At least 3 SIBs on this subject.

SI B 84 27 06
Phone, Navigation Systems August 2006
Technical Service

SUBJECT
BMW Assist Inactive Warning Message Displayed

MODEL
E46 (3 Series) from 9/03 to 2/06 production with Premium Package (ZPP) or BMW Assist™ (SA 639)

E53 (X5) from 10/03 to 2/06 production with Premium Package (ZPP) or BMW Assist™ (SA 639)

E60, E61 (5 Series) from 7/03 to 2/06 production

E63, E64 (6 Series) from 11/03 to 2/06 production

E65, E66 (7 Series) from 3/05 to 3/06 production

E83 (X3) from 9/03 to 2/06 production with Premium Package (ZPP) or BMW Assist™ (SA 639)

E85 (Z4) from 10/03 to 2/06 production with Premium Package (ZPP) or BMW Assist™ (SA 639)

E90, E91 (3 Series) from 3/05 to 2/06 production with Premium Package (ZPP) or BMW Assist™ (SA 639)

SITUATION
A message "BMW Assist™ Inactive" is displayed on the Central Information Display (CID), on the Control Display (CD), on the radio or as a check control message.

CAUSE
The Non-Volatile Memory (NVM) within the Network Access Device (NAD) may have been corrupted.

---------

SI B 84 26 06
Phone, Navigation Systems August 2006
Technical Service

SUBJECT
Cannot Enable BMW Assist Services

MODEL
E60, E61 (5 Series) from 7/03 to 2/06 production

E63, E64 (6 Series) from 11/03 to 2/06 production

E65, E66 (7 Series) from 3/05 to 3/06 production

E90, E91 (3 Series) from 3/05 to 2/06 production with Premium Package (ZPP) or BMW Assist™ (SA 639)

SITUATION
After programming the vehicle, it is not possible to enable BMW Assist™ services.

CAUSE
The Non-Volatile Memory (NVM) within the Network Access Device (NAD) may have been corrupted.

-----------

SI B84 14 06
Phone, Navigation Systems October 2006
Technical Service

This Service Information bulletin supersedes S.I. B84 14 06 dated August 2006.

PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS AND PRIOR TO RETAIL DELIVERY.


designates changes to this revision

SUBJECT
Service Action: Reactivation of Telematics Control Unit (TCU)


MODEL
E46 (3 Series)

E53 (X5)

E60, E61 (5 Series)

E63, E64 (6 Series)

E65, E66 (7 Series)

E83 (X3)

E85, E86 (Z4)

E90, E91 (3 Series)


SITUATION
Certain vehicles have had the TCU Mobile Identification Number (MIN) and Mobile Device Number (MDN) inadvertently deactivated. This may cause the manual and automatic emergency call and roadside call (BMW Assisttrade, not to function. This Service Action reactivates the TCU by assigning a new MIN and MDN to the TCU.

Copies of the customer notification letter and Q&A are attached.

To minimize customer's inconvenience caused by this service action, pick-up (and deliver after repair) the affected vehicle from customer's home or provide appropriate alternative transportation.

Customers will be impressed when you return their cars cleaned inside and out and with a full tank of gas. Reimbursement information for the vehicle fueling and valet costs may be found in the Warranty portion of this bulletin.

AFFECTED VEHICLES
This Service Action involves 3 Series, 5 Series, 6 Series, 7 Series, X3, X5 and Z4 vehicles with BMW Assisttrade; produced from 2/20/2006 to 4/24/2006.

----------------

SI B 84 10 06
Phone, Navigation Systems April 2006
Technical Service

SUBJECT
BMW Assist™ or Bluetooth® Inoperative, TCU FC# A373


MODEL
E60, E61 (5 Series) from 3/04 production

E63, E64 (6 Series) from 3/04 production

E65, E66 (7 Series) from 3/05 production

E90, E91 (3 Series) with Premium Package (ZPP) or BMW Assist™ (SA639)

SITUATION
An approved Bluetooth® enabled handset does not connect/bond to the vehicle.

BMW Assist™ is inoperative.

The Telematics Control Unit (TCU) has fault code A373 (Memory Error) stored in fault memory.

CAUSE
Hardware error.
------------

And more of similar nature

[zamboni]

Cobradac,

That is great info mine date code was 01/06 and just got the software upgrade about a month ago and it happened on FRiday when my wife was on the way to work and it gave her an error message on dash board, please contact your BMW service. Schedule to drop off the car on Tuesday and hopefully they can reset the TCU.

Thanks

[wuufer001]

not sure if mine was supposed to be working or not. i pressed the sos button thing and asked for traffic info and the operator said that they couldn't locate my car's position and said that i am not subscribed to that traffic info thing. really confused what the bmw assist is for cause my sales didn't metin anything about subscribing anytihng extra.
and what was wrong with the assist that bmw couldn't locate my car?

[JSpira]

Originally Posted by wuufer001

not sure if mine was supposed to be working or not. i pressed the sos button thing and asked for traffic info and the operator said that they couldn't locate my car's position and said that i am not subscribed to that traffic info thing. really confused what the bmw assist is for cause my sales didn't metin anything about subscribing anytihng extra.
and what was wrong with the assist that bmw couldn't locate my car?

The brochure is pretty clear about what comes with the car (basic BMW Assist) and the optional convenience package that includes traffic and concierge services.

Re not being able to locate your car, if that happened once, it's a fluke. If it happens more than 2x, you need to have the car looked at.

It is possible that, if you pressed the SOS button from a garage or someplace where it clearly couldn't fix your position, that is why they didn't have it. But if you were on a street, it should be locatable.