Dealer Recommendations

dkan · 08-10-2009, 12:17 PM

Hi Guys/Gals,

My E92 is due for a Vehicle Check and Oil Service, I've given a few stealers a ring, and just a little apprehensive about it after speaking to some of them as some clearly do not have a clue. I live in Bristol, but work near Heathrow so can arrange my car to be serviced in these locations. Can anyone recommend a decent stealer to take it to...it need to be a stealer as I need some warrenty work done as the i-drive/parking sensor monitor sometimes hangs, rattles and need my clutch checked out. It also needs to be "bring your own oil" friendly

. I am tempted with Stratestone Taplow as the service guy seemed very helpful. However, in the past taken I've taken it to Wellsway in Bath. However, having spoke to the service guy there this time, I am a bit worried about the place as he did not have a clue, first I was quoted £70 if i brought my own oil, then £220, now £140 so not impressed.

Oh, anyone know how much oil I need to bring too

Cheers,

mjh93sa · 08-10-2009, 12:52 PM

There have been some threads bemoaning the after-sales and service from Dick Lovett so you may want to avoid them.

A bit further north from Bristol is Cotswold, who have always done my cars. Though as they have been covered by the service inclusive don't know the attitude on bring your own oil. http://www.cotswoldbmw.co.uk

lolololol · 08-10-2009, 01:59 PM

I use Taplow for warranty issues and Sytners in High Wycombe for service. The Sytner dealer is the biggest BMW dealer in the country and seems to be the most cost conscious.

Em135eye · 08-10-2009, 02:14 PM

Not handy but I am extremely pleased with Sytners...

Also heard bad things about Dick Lovett - they were also very slow to respond to my sales equiries.

Dr Dave · 08-10-2009, 03:56 PM

Is it only me who finds the name "Dick Lovett" mildly amusing?

LRS · 08-10-2009, 04:10 PM

>> Within Warranty – Cooper, Cobham

>> Outside Warranty – Birds Garage, Iver

R80TER · 08-10-2009, 04:39 PM

for ease of your situation, i would use Cooper Reading. they are a 2 min walk from reading station, which is a 25min train to paddington. the guys at work use them and have had no problems.

FYI Dick Lovett hungerford have always been brilliant for me. Thats also on the main london line, about a 1hr 15min train to paddington after a 5 min walk from the dealers.

And LOL at DL, even got a mention on radio 1 last week as cheggers was in there!

chris_s1 · 08-10-2009, 05:54 PM

Well, I have had a great experience from Dick Lovett in Swindon so far. Sales process was speedy and no-nonense, which is how I like it.
Only service visit so far (for some re-coding and s/w update) was done in a very professional manner, didn't attempt to charge for hire car, and the car was really nicely valeted on pick up.

Mind you, my dealer expectations are unbelievably low after years of painful VW ownership, especially with Mann Egerton VW in Swindon

Rgs
Chris

bmw330dconv · 08-11-2009, 08:41 AM

if you work near Heathrow i would advise to take it to BMW Berry Heathrow, they have done pretty much all my work and they are good look them up on Google for contact details

dkan · 08-11-2009, 03:55 PM

Anyone know the cost of the second service. I phone up numberous dealers and they keep quoting different prices. Some charge £70 if i bring my own oil, other charge £140. The computer says it need Engine Oil and Vehicle Check. Also, anyone how much oil I need. Cheers.

08-10-2009, 12:17 PM	#1
dkan Private 7 Rep 67 Posts Drives: BMW ????? Join Date: Nov 2007 Location: UK iTrader: (0)	Dealer Recommendations Hi Guys/Gals, My E92 is due for a Vehicle Check and Oil Service, I've given a few stealers a ring, and just a little apprehensive about it after speaking to some of them as some clearly do not have a clue. I live in Bristol, but work near Heathrow so can arrange my car to be serviced in these locations. Can anyone recommend a decent stealer to take it to...it need to be a stealer as I need some warrenty work done as the i-drive/parking sensor monitor sometimes hangs, rattles and need my clutch checked out. It also needs to be "bring your own oil" friendly . I am tempted with Stratestone Taplow as the service guy seemed very helpful. However, in the past taken I've taken it to Wellsway in Bath. However, having spoke to the service guy there this time, I am a bit worried about the place as he did not have a clue, first I was quoted £70 if i brought my own oil, then £220, now £140 so not impressed. Oh, anyone know how much oil I need to bring too Cheers,
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08-10-2009, 12:52 PM	#2
mjh93sa Major General 148 Rep 5,080 Posts Drives: 530d Join Date: Dec 2005 Location: Gloucestershire iTrader: (0) Garage List 2012 BMW M135i [10.00] 2011 Mini Countryma ... [5.50]	There have been some threads bemoaning the after-sales and service from Dick Lovett so you may want to avoid them. A bit further north from Bristol is Cotswold, who have always done my cars. Though as they have been covered by the service inclusive don't know the attitude on bring your own oil. http://www.cotswoldbmw.co.uk __________________ Gone: Fiesta - Focus - E46 320dSE - E91 330dMSport - E82 135iMSport - R55 JCW Clubman - M135i Now: 530d
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08-10-2009, 01:59 PM	#3
lolololol Colonel 101 Rep 2,204 Posts Drives: M4 F83 Join Date: Mar 2009 Location: The world iTrader: (4)	I use Taplow for warranty issues and Sytners in High Wycombe for service. The Sytner dealer is the biggest BMW dealer in the country and seems to be the most cost conscious. __________________ Engine Mods: VF HEX Stage 2, ER Charge Pipes, VRSF Catless Downpipes, BMS Intakes and PCW Exhaust Mod Running Gear Mods: HRE Flow Form F01, Yellow Stuff pads. Cosmetic: Performance Grill, Lip Spoiler, Splitters, Side Skirt Extensions, Diffuser and BMS Tips
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08-10-2009, 02:14 PM	#4
Em135eye Banned 177 Rep 4,302 Posts Drives: M135i Join Date: Jul 2009 Location: South West iTrader: (0) Garage List 2014 BMW M135i 5 door [0.00]	Not handy but I am extremely pleased with Sytners... Also heard bad things about Dick Lovett - they were also very slow to respond to my sales equiries.
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08-10-2009, 03:56 PM	#5
Dr Dave Zummerzet Zyder Drinker! 115 Rep 5,541 Posts Drives: '06 330D Le Mans Blue Join Date: May 2009 Location: Somerset iTrader: (3) Garage List 2006 330d M Sport [0.00]	Is it only me who finds the name "Dick Lovett" mildly amusing? __________________
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08-10-2009, 04:10 PM	#6
LRS Dead Head 46 Rep 275 Posts Drives: E92 335d Coupe Join Date: May 2007 Location: (Then > Bay Area, Calif) (Now > Southeast, UK) iTrader: (0)	>> Within Warranty – Cooper, Cobham >> Outside Warranty – Birds Garage, Iver __________________ E92 335d SE Auto \| Space Grey \| Black Leather \| 19” 230 Star Spoke \| Comfort Access \| Lumbar \| Heated Seats \| Black High Gloss Trim \| Pro Nav \| Assist \| Bluetooth Telematics \| Voice Control \| High Gloss Shadow Line
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08-10-2009, 04:39 PM	#7
R80TER Lieutenant 28 Rep 564 Posts Drives: e90 320D ED Join Date: May 2009 Location: Royal Berkshire iTrader: (0) Garage List 2005 E90 330D M Sport [10.00]	for ease of your situation, i would use Cooper Reading. they are a 2 min walk from reading station, which is a 25min train to paddington. the guys at work use them and have had no problems. FYI Dick Lovett hungerford have always been brilliant for me. Thats also on the main london line, about a 1hr 15min train to paddington after a 5 min walk from the dealers. And LOL at DL, even got a mention on radio 1 last week as cheggers was in there! __________________ Its all about the mpg!
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08-10-2009, 05:54 PM	#8
chris_s1 Major 37 Rep 1,113 Posts Drives: M235i 6MT Join Date: Jun 2009 Location: Ontario, Canada iTrader: (0) Garage List 2012 E92 335d [8.66]	Well, I have had a great experience from Dick Lovett in Swindon so far. Sales process was speedy and no-nonense, which is how I like it. Only service visit so far (for some re-coding and s/w update) was done in a very professional manner, didn't attempt to charge for hire car, and the car was really nicely valeted on pick up. Mind you, my dealer expectations are unbelievably low after years of painful VW ownership, especially with Mann Egerton VW in Swindon Rgs Chris
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08-11-2009, 08:41 AM	#9
bmw330dconv Second Lieutenant 29 Rep 271 Posts Drives: E93 330D Convertible Join Date: May 2009 Location: London iTrader: (0) Garage List 2007 E93 [0.00]	if you work near Heathrow i would advise to take it to BMW Berry Heathrow, they have done pretty much all my work and they are good look them up on Google for contact details __________________ E93 330D M Sport
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08-11-2009, 03:55 PM	#10
dkan Private 7 Rep 67 Posts Drives: BMW ????? Join Date: Nov 2007 Location: UK iTrader: (0)	Anyone know the cost of the second service. I phone up numberous dealers and they keep quoting different prices. Some charge £70 if i bring my own oil, other charge £140. The computer says it need Engine Oil and Vehicle Check. Also, anyone how much oil I need. Cheers.
	Appreciate 0 Quote