BMw of Mississauga

mike.bayer · 12-29-2009, 01:03 PM

If you live out in the west end and need your vehicle serviced try an honest operation like Techmax Auto Repair.

sincerely,

Mike

Alex_bm · 12-29-2009, 01:06 PM

Any details?

Dlu69 · 12-29-2009, 02:09 PM

I have had do many issues with Mississauga of Mississauga, I to will never go there again, I had a bulge in my tire, so I took it in to get it covered under the tire warranty I bought, they changed te tire and told
me that treadlife(the tire insurence company) wanted to inspect the tire ad I either have to wait for them to reimburse BMW
to get my car back or pay up front, I need my car so I had no choice but to pay and wait for the reimbursment, which 2
months later they decide to say,
sorry their not going to cover it.

Rome · 12-29-2009, 02:11 PM

details?

Kriston · 12-29-2009, 03:27 PM

I have no issues with them, like any service industry you will have a bad experience sooner or later....

MechUT · 12-29-2009, 03:35 PM

I had a similar situation with Budd's - tire warranty and bulge on tire.

They dismounted tire / wheel and tried to determine cause. The warranty company didn't care, as they cover flat tires and related damage, not bulges.

I was pissed Budd's didn't know this right from the start.
They waived any charges, I picked up my car, and got a new tire elsewhere.

I think that was satisfactory.

You're experience, if it was as you stated, seems unprofessional to me.

3coupe · 12-29-2009, 08:54 PM

I think this is BMW dealerships.

I've owned MB, Honda, Acura, Toyotas, and ever have I been scammed teh way i did with my last 3 bmws.

MechUT · 12-29-2009, 11:30 PM

Quote:

Originally Posted by 3coupe

I think this is BMW dealerships.

I've owned MB, Honda, Acura, Toyotas, and ever have I been scammed teh way i did with my last 3 bmws.

I dunno... did you read my post about my experience at Infiniti? Seemed pretty scammy to me there too:
http://www.e90post.com/forums/showthread.php?t=335358

iPodAddict · 12-30-2009, 01:27 AM

Quote:

Originally Posted by Dlu69

I have had do many issues with Mississauga of Mississauga, I to will never go there again, I had a bulge in my tire, so I took it in to get it covered under the tire warranty I bought, they changed te tire and told
me that treadlife(the tire insurence company) wanted to inspect the tire ad I either have to wait for them to reimburse BMW
to get my car back or pay up front, I need my car so I had no choice but to pay and wait for the reimbursment, which 2
months later they decide to say,
sorry their not going to cover it.

My case was when I was going to new york for that meet in july. Still in toronto, my tire decides its going to explode on me at 4am.

I got my car towed to BMW of Mississauga. By the time the shop opened and they looked at my car, it was around 8:30am (4 and a half hours of my trip now delayed). I had treadlife too and decided to just buy the tire, have them mount it and deal with treadlife after to get my reimbursement.

They didn't have any 255/30/19 tires (the ones that come on the Style #230 rims)... so they had to source it out from Parkview BMW (the one I normally go to and NEVER had any problems there). By the time they got the tire and had it on my car and ready to drive off, it was about 11am... my whole road trip was already ruined at this point to avoid the rush at the border crossing into the U.S.

I had to harass the dealership, treadlife and BMW Canada for nearly 4 months to receive my payment back.

Atta is one of those guys YOU need to stay on top of because he will miss appointed/scheduled phone calls.

4 months of excuses and running around... I thought that was unacceptable for a measely $1,000 cheque.

lcs · 12-30-2009, 01:35 AM

Call BMW Canada and complain. BMW Canada will then call the dealership to find out the problem and then take it from there.

CanadianDriver · 12-30-2009, 10:57 AM

former bmw mississauga customer here...

i know someone in service and another one in sales who worked for bmw mississauga and they decided to leave the dealership after almost 10 years. deteriorating dealership standards caused many of their loyal customers to go elsewhere.

i was also told that other good techs left the dealership as well, leaving the "bad apples" behind. it's better to avoid this dealer for now until they get their act together.

VWtoBMW · 12-30-2009, 11:03 AM

What exactly happened?

Quote:

Originally Posted by mike.bayer

Just got off the phone with Atta regarding a disappointing and disturbing service experience and I'm sorry to say that I will never, ever do business again with BMW of Mississauga.

Really sad to see that they would rather screw a repeat customer for $400 than resolve the issue and provide a credit or refund.

If you live out in the west end and need your vehicle serviced try an honest operation like Techmax Auto Repair.

sincerely,

Mike

M3 vert · 12-30-2009, 01:03 PM

Quote:

Originally Posted by Dlu69

I have had do many issues with Mississauga of Mississauga, I to will never go there again, I had a bulge in my tire, so I took it in to get it covered under the tire warranty I bought, they changed te tire and told
me that treadlife(the tire insurence company) wanted to inspect the tire ad I either have to wait for them to reimburse BMW
to get my car back or pay up front, I need my car so I had no choice but to pay and wait for the reimbursment, which 2
months later they decide to say,
sorry their not going to cover it.

I have the same tire warranty, and I have had two incidents with my vehicle.

Both incidents involved potholes and road debris that caused the damage

However, I was compensated with a new rim and tire on both occassions by BMW of Mississauga, and was dealing with Ata

shagkie · 12-30-2009, 01:22 PM

Quote:

Originally Posted by M3 vert

I have the same tire warranty, and I have had two incidents with my vehicle.

Both incidents involved potholes and road debris that caused the damage

However, I was compensated with a new rim and tire on both occassions by BMW of Mississauga, and was dealing with Ata

Are you white? black? yellow? Maybe the guy is you know what

OverDrive · 12-30-2009, 11:24 PM

One of the summer tires on my cars has a bubble on it and I'll be taking it in for replacement in the spring using the extra tire-warranty. I'm going to BMW of Mississauga, hopefully it all goes well as I haven't had any problems with them thus far!

M3 vert · 01-28-2010, 07:18 AM

Quote:

Originally Posted by OverDrive

One of the summer tires on my cars has a bubble on it and I'll be taking it in for replacement in the spring using the extra tire-warranty. I'm going to BMW of Mississauga, hopefully it all goes well as I haven't had any problems with them thus far!

Hope everything worked out for you!

12-29-2009, 01:03 PM	#1
mike.bayer New Member 1 Rep 11 Posts Drives: 2006 325xiT E91 Join Date: Jul 2009 Location: Toronto iTrader: (0)	If you live out in the west end and need your vehicle serviced try an honest operation like Techmax Auto Repair. sincerely, Mike Last edited by mike.bayer; 05-05-2010 at 07:03 PM..
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12-29-2009, 02:09 PM	#3
Dlu69 Private First Class 11 Rep 126 Posts Drives: 2006 330i Join Date: Sep 2008 Location: Toronto iTrader: (0)	I have had do many issues with Mississauga of Mississauga, I to will never go there again, I had a bulge in my tire, so I took it in to get it covered under the tire warranty I bought, they changed te tire and told me that treadlife(the tire insurence company) wanted to inspect the tire ad I either have to wait for them to reimburse BMW to get my car back or pay up front, I need my car so I had no choice but to pay and wait for the reimbursment, which 2 months later they decide to say, sorry their not going to cover it.
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12-29-2009, 02:11 PM	#4
Rome :)))))) 26 Rep 577 Posts Drives: reckless Join Date: Aug 2009 Location: Toronto iTrader: (1)	details? __________________ 2007 BMW 328i -
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12-29-2009, 03:27 PM	#5
Kriston The Ultimate Driving Machine 152 Rep 2,324 Posts Drives: Like Donkey Kong on Roids Join Date: Mar 2009 Location: Toronto iTrader: (4)	I have no issues with them, like any service industry you will have a bad experience sooner or later.... __________________ CHUCK NORRIS ON WHEELS
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12-29-2009, 03:35 PM	#6
MechUT Captain 17 Rep 854 Posts Drives: 06 SG 330i Join Date: Apr 2007 Location: Mississauga iTrader: (0) Garage List 2012 BMW 335i [0.00]	I had a similar situation with Budd's - tire warranty and bulge on tire. They dismounted tire / wheel and tried to determine cause. The warranty company didn't care, as they cover flat tires and related damage, not bulges. I was pissed Budd's didn't know this right from the start. They waived any charges, I picked up my car, and got a new tire elsewhere. I think that was satisfactory. You're experience, if it was as you stated, seems unprofessional to me.
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12-29-2009, 01:06 PM	#2
Alex_bm Major 179 Rep 1,041 Posts Drives: Giulia QV Join Date: Oct 2006 Location: Canada, Toronto iTrader: (1)	Any details?
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12-29-2009, 08:54 PM	#7
3coupe Captain 34 Rep 645 Posts Drives: BMW 335i Coupe 07 Join Date: May 2007 Location: Somewhere. iTrader: (2)	I think this is BMW dealerships. I've owned MB, Honda, Acura, Toyotas, and ever have I been scammed teh way i did with my last 3 bmws. __________________ BMW E92 335i retired: 04 BMW M3 \| 05 Honda S2000 \| 03 BMW 330ci \| 01 Honda Prelude \| 99 Acura Type-R
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12-30-2009, 01:35 AM	#10
lcs Lieutenant 32 Rep 522 Posts Drives: 328i LCI Join Date: Apr 2009 Location: GTA iTrader: (2)	Call BMW Canada and complain. BMW Canada will then call the dealership to find out the problem and then take it from there.
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12-30-2009, 10:57 AM	#11
CanadianDriver Captain 100 Rep 614 Posts Drives: P3D- Join Date: Jun 2008 Location: Canada iTrader: (0)	former bmw mississauga customer here... i know someone in service and another one in sales who worked for bmw mississauga and they decided to leave the dealership after almost 10 years. deteriorating dealership standards caused many of their loyal customers to go elsewhere. i was also told that other good techs left the dealership as well, leaving the "bad apples" behind. it's better to avoid this dealer for now until they get their act together.
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12-30-2009, 11:24 PM	#15
OverDrive CHEAT TO WIN!! 153 Rep 1,347 Posts Drives: E92 M3, 718 GT4 Join Date: Oct 2007 Location: Toronto iTrader: (0)	One of the summer tires on my cars has a bubble on it and I'll be taking it in for replacement in the spring using the extra tire-warranty. I'm going to BMW of Mississauga, hopefully it all goes well as I haven't had any problems with them thus far!
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