Front left tire replaced, rear right rim looks like this now

tom9984 · 01-15-2011, 01:24 AM

Hi all, I had a question.

My front left tire kept losing air, so I got it checked out at the dealer. They said there's a puncture and they recommended to replace the tire, so I agreed, and the dealer changed it.

After I picked up the car and got home, I noticed my rear right rim looked like this:

Shot at 2011-01-14

Shot at 2011-01-14

Scratches? Paint cracking? Clearcoat crimping? I can't really tell, but it feels smooth when I touch it. Is the dealer responsible for this? Or is it a coincidence? Last year, I had that same rim repaired by the dealer due to some damage (curb rash etc.). Maybe it's falling apart?

It's too late to go back to the dealer today. I wish I noticed it earlier. Going to go back tomorrow. I just wanted to see what people thought.

Thanks,

Tom9984

mgl · 01-15-2011, 03:17 AM

which dealership?

I335 · 01-15-2011, 09:22 AM

Looks like the clear coat cracking. I'd bring it back to the dealer right away. If you're still under warranty it should be covered...

tom9984 · 01-15-2011, 10:46 AM

@mgl: My car was serviced at Peter Pan BMW in Burlingame

I brought it in earlier this morning. My SA isn't here today, so I talked to a few people who were there. They all said they've never seen anything like this before.

They asked me if I hit anything or if it was always there and I never noticed. I told them I didn't hit anything and I didn't really go anywhere afterwards. I usually make sure my car is okay and a problem like this is hard to miss.

I mentioned I had my rim repaired last year and they looked it up and said another company took care of the repairs. They took a picture of the rim, got my info down, and said they will check with their tire experts and the company who did the work on it.

I also emailed my SA the pictures and told him everything that happened. I hope this is covered by warranty too.

Thanks for the responses.

I335 · 01-15-2011, 11:05 AM

Don't let the dealer snow you on this one - you clearly didn't hit anything as you'd see the damage on the wheel if you did. I doubt anyone "caused" this as it looks to me like a defective clear coating and the dealer should just replace that wheel under warranty - no questions asked. Good luck!

01-15-2011, 01:24 AM	#1
tom9984 New Member 2 Rep 12 Posts Drives: '08 335i Join Date: Jul 2008 Location: San Mateo, CA iTrader: (0)	Front left tire replaced, rear right rim looks like this now Hi all, I had a question. My front left tire kept losing air, so I got it checked out at the dealer. They said there's a puncture and they recommended to replace the tire, so I agreed, and the dealer changed it. After I picked up the car and got home, I noticed my rear right rim looked like this: Shot at 2011-01-14 Shot at 2011-01-14 Scratches? Paint cracking? Clearcoat crimping? I can't really tell, but it feels smooth when I touch it. Is the dealer responsible for this? Or is it a coincidence? Last year, I had that same rim repaired by the dealer due to some damage (curb rash etc.). Maybe it's falling apart? It's too late to go back to the dealer today. I wish I noticed it earlier. Going to go back tomorrow. I just wanted to see what people thought. Thanks, Tom9984
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01-15-2011, 03:17 AM	#2
mgl ________________________ 8 Rep 388 Posts Drives: aw e92 Join Date: Dec 2006 Location: SF Bay Area iTrader: (9)	which dealership?
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01-15-2011, 09:22 AM	#3
I335 Brigadier General 125 Rep 4,249 Posts Drives: '08 335i Coupe Join Date: Jan 2008 Location: New England iTrader: (11)	Looks like the clear coat cracking. I'd bring it back to the dealer right away. If you're still under warranty it should be covered...
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01-15-2011, 10:46 AM	#4
tom9984 New Member 2 Rep 12 Posts Drives: '08 335i Join Date: Jul 2008 Location: San Mateo, CA iTrader: (0)	@mgl: My car was serviced at Peter Pan BMW in Burlingame I brought it in earlier this morning. My SA isn't here today, so I talked to a few people who were there. They all said they've never seen anything like this before. They asked me if I hit anything or if it was always there and I never noticed. I told them I didn't hit anything and I didn't really go anywhere afterwards. I usually make sure my car is okay and a problem like this is hard to miss. I mentioned I had my rim repaired last year and they looked it up and said another company took care of the repairs. They took a picture of the rim, got my info down, and said they will check with their tire experts and the company who did the work on it. I also emailed my SA the pictures and told him everything that happened. I hope this is covered by warranty too. Thanks for the responses.
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01-15-2011, 11:05 AM	#5
I335 Brigadier General 125 Rep 4,249 Posts Drives: '08 335i Coupe Join Date: Jan 2008 Location: New England iTrader: (11)	Don't let the dealer snow you on this one - you clearly didn't hit anything as you'd see the damage on the wheel if you did. I doubt anyone "caused" this as it looks to me like a defective clear coating and the dealer should just replace that wheel under warranty - no questions asked. Good luck!
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