best dealership around LA

didyoufeelit · 05-19-2011, 06:37 PM

my service light just went on, and my car is still covered under maintenance.. just wondering what dealership to bring it to and who's had good/bad experiences for service with dealers around LA

santa monica and beverly hills bmw are closest to me, but after reading reviews about them, it's turning me away from going there. also pacific bmw and century west bmw got pretty bad reviews..seems like all bmw dealerships are getting pretty bad ratings

i saw a nick alexander imports ..is this a BMW dealer? from the looks of it, it's mainly a MINI dealer.

any info would be greatly appreciated, thanks!

colorblue · 05-19-2011, 06:51 PM

I like Crevier BMW, but it's in OC.

crzylildude · 05-19-2011, 06:56 PM

None! that's why they call it "STEALERSHIP" ...

jlspeed29 · 05-19-2011, 07:25 PM

I only take mine to Century West in North Hollywood...tried Steve Thomas a few times out of convenience but not worth it...CW is worth the drive for us

135roller · 05-19-2011, 09:49 PM

century west is the best!

didyoufeelit · 05-19-2011, 10:06 PM

Quote:

Originally Posted by colorblue

I like Crevier BMW, but it's in OC.

yeah i've heard good things about crevier.. wish it was a little further north though... anybody hear anything about Center BMW in sherman oaks?

didyoufeelit · 05-19-2011, 10:52 PM

Quote:

Originally Posted by 135roller

century west is the best!

does century west provide loaner cars?

didyoufeelit · 05-20-2011, 03:21 PM

decided to go to CENTER BMW in sherman oaks. currently sitting in the waiting room.

SA is Brian Douglas. So far, he's been pretty helpful, no complaints

bimmerlex · 05-20-2011, 05:00 PM

Quote:

Originally Posted by didyoufeelit

decided to go to CENTER BMW in sherman oaks. currently sitting in the waiting room.

SA is Brian Douglas. So far, he's been pretty helpful, no complaints

I took my car there several times too. Brian is ok. Another nice guy there - Steve Taureadot (I think I spelled it right). The only minor inconvenience with Center was that I got my car from another dealership, so Center wouldn't give me a BMW loaner, just a cheap rental - but even that is nice of them...

Snow King · 05-20-2011, 05:29 PM

Go see Marc Pizzuto @ South Bay BMW. ANYTHING but Santa Monica BMW...

Snow King · 05-20-2011, 05:32 PM

Quote:

Originally Posted by hchaniar

Go see Marc Pizzuto @ South Bay BMW. ANYTHING but Santa Monica BMW...

They quoted me $359 the other day just for regular oil change service. I just laughed hysterically and hung up the phone.

didyoufeelit · 05-20-2011, 06:36 PM

just got back from the dealer. no problems. although they took a little longer than he said, they got the job done.

my shadowline door trim was loose, like coming off the car, on the rear right passenger side and they fixed that. also when i bought my CPO the rear passenger inside door handle looked like it had been chewed up. mckenna (where i got my car) said they couldn't do anything about it to fix it.. today, i brought that up w/ center bmw and they gladly ordered a new door handle piece for me and i just have to go in next week for a simple replacement

one thing that i thought was weird was that when i got my car back, there were bits and pieces of plastic (grey and black) on my seat.. looked like they had broken off from something, and i looked everywhere in the car but couldn't find where they came from

overall i'm happy with what they did, i'd definitely bring my car back there again for service

didyoufeelit · 05-20-2011, 06:37 PM

Quote:

Originally Posted by hchaniar

They quoted me $359 the other day just for regular oil change service. I just laughed hysterically and hung up the phone.

lol that's ridiculous.. i called santa monica bmw this morning but nobody picked up, so i didn't even consider going there haha

David9962000 · 05-20-2011, 10:21 PM

How's Pacific in Glendale?

didyoufeelit · 05-20-2011, 10:38 PM

Quote:

Originally Posted by David9962000

How's Pacific in Glendale?

wouldn't be able to tell you..havn't gone there before

the_stig · 05-21-2011, 12:33 AM

Ive had 2 great experiences with pacific. Marco is the man! Also, even tho I didn't buy my car from them, as long as I call ahead I can reserve a loaner. And they do a pretty sweet job of detailing your car after each visit. Last time I even got tire detailing!!

And whatever you do, don't go to Beverly hills!! They're just awful incompetent people. And I bought my car from them...ugh

jlspeed29 · 05-21-2011, 03:18 AM

From what I've read, dealers will only give you loaners if you buy your car there ...otherwise you may get a rental

jasonlu · 05-21-2011, 03:30 AM

Quote:

Originally Posted by jlspeed29

From what I've read, dealers will only give you loaners if you buy your car there ...otherwise you may get a rental

i bought it at Center BMW, but when i took my car to Santa barbara bmw
they gave me a lonar 11 328i

wowitsk3n · 05-22-2011, 02:53 AM

I go to New Century BMW in Alhambra there always good to me, they always just if i need anything to get checked when im there. Very nice people.

ouchie · 05-22-2011, 06:25 AM

Go to Century Alhambra, look for Art tell him Adee sent you

tunachris · 05-22-2011, 11:02 AM

May be quite a drive for you, but I have nothing but good Customer Service from SteveThomas in Camarillo.

scrufy · 05-22-2011, 05:50 PM

Quote:

Originally Posted by ouchie

Go to Century Alhambra, look for Art tell him Adee sent you

Yeah I go to New Century also. Never an issue and always a BMW loaner. Had a 335i and 328i before as well as a couple 5s.
Only thing there is my SA was Sal and he isn't there anymore so I might just try Art. Thx for the tip.

05-19-2011, 06:37 PM	#1
didyoufeelit Second Lieutenant 36 Rep 288 Posts Drives: tiag e90 Join Date: Aug 2010 Location: Laguna Niguel, CA iTrader: (3)	best dealership around LA my service light just went on, and my car is still covered under maintenance.. just wondering what dealership to bring it to and who's had good/bad experiences for service with dealers around LA santa monica and beverly hills bmw are closest to me, but after reading reviews about them, it's turning me away from going there. also pacific bmw and century west bmw got pretty bad reviews..seems like all bmw dealerships are getting pretty bad ratings i saw a nick alexander imports ..is this a BMW dealer? from the looks of it, it's mainly a MINI dealer. any info would be greatly appreciated, thanks!
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05-19-2011, 06:51 PM	#2
colorblue Private 0 Rep 67 Posts Drives: 04/07 328i convertible Join Date: Nov 2010 Location: San Jose, CA iTrader: (2)	I like Crevier BMW, but it's in OC.
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05-19-2011, 06:56 PM	#3
crzylildude Colonel 189 Rep 2,063 Posts Drives: 2007 335i Coupe Join Date: Aug 2010 Location: Los Angeles, CA iTrader: (16) Garage List 1991 BMW E30 325i s ... [8.50] 1995 BMW 318Ti [0.00] 2007 BMW 335i Coupe [10.00] 1962 VW KarmanGhia [10.00] 2007 BMW Mini Cooper [9.00]	None! that's why they call it "STEALERSHIP" ...
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05-19-2011, 07:25 PM	#4
jlspeed29 Major 510 Rep 1,389 Posts Drives: F80 SO ZCP CCB Join Date: Aug 2007 Location: Somewhere along PCH... iTrader: (0) Garage List 2008 335 coupe [8.00]	I only take mine to Century West in North Hollywood...tried Steve Thomas a few times out of convenience but not worth it...CW is worth the drive for us __________________ A fisherman always sees another fisherman from afar
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05-19-2011, 09:49 PM	#5
135roller Banned 38 Rep 1,169 Posts Drives: 135i black...stock ;) Join Date: Nov 2010 Location: Glendale, Ca iTrader: (3)	century west is the best!
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05-20-2011, 03:21 PM	#8
didyoufeelit Second Lieutenant 36 Rep 288 Posts Drives: tiag e90 Join Date: Aug 2010 Location: Laguna Niguel, CA iTrader: (3)	decided to go to CENTER BMW in sherman oaks. currently sitting in the waiting room. SA is Brian Douglas. So far, he's been pretty helpful, no complaints
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05-20-2011, 05:29 PM	#10
Snow King Second Lieutenant 20 Rep 270 Posts Drives: 2007 E93 335i Convertible Join Date: Sep 2010 Location: Los Angeles iTrader: (3)	Go see Marc Pizzuto @ South Bay BMW. ANYTHING but Santa Monica BMW...
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05-20-2011, 06:36 PM	#12
didyoufeelit Second Lieutenant 36 Rep 288 Posts Drives: tiag e90 Join Date: Aug 2010 Location: Laguna Niguel, CA iTrader: (3)	just got back from the dealer. no problems. although they took a little longer than he said, they got the job done. my shadowline door trim was loose, like coming off the car, on the rear right passenger side and they fixed that. also when i bought my CPO the rear passenger inside door handle looked like it had been chewed up. mckenna (where i got my car) said they couldn't do anything about it to fix it.. today, i brought that up w/ center bmw and they gladly ordered a new door handle piece for me and i just have to go in next week for a simple replacement one thing that i thought was weird was that when i got my car back, there were bits and pieces of plastic (grey and black) on my seat.. looked like they had broken off from something, and i looked everywhere in the car but couldn't find where they came from overall i'm happy with what they did, i'd definitely bring my car back there again for service
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05-20-2011, 10:21 PM	#14
David9962000 Captain 77 Rep 683 Posts Drives: Bayerische Motoren Werke Join Date: Aug 2009 Location: Los Angeles, CA iTrader: (1)	How's Pacific in Glendale?
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05-21-2011, 12:33 AM	#16
the_stig Private 43 Rep 76 Posts Drives: Tanzanite F80 Join Date: Nov 2010 Location: Chicago iTrader: (0)	Ive had 2 great experiences with pacific. Marco is the man! Also, even tho I didn't buy my car from them, as long as I call ahead I can reserve a loaner. And they do a pretty sweet job of detailing your car after each visit. Last time I even got tire detailing!! And whatever you do, don't go to Beverly hills!! They're just awful incompetent people. And I bought my car from them...ugh
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05-21-2011, 03:18 AM	#17
jlspeed29 Major 510 Rep 1,389 Posts Drives: F80 SO ZCP CCB Join Date: Aug 2007 Location: Somewhere along PCH... iTrader: (0) Garage List 2008 335 coupe [8.00]	From what I've read, dealers will only give you loaners if you buy your car there ...otherwise you may get a rental __________________ A fisherman always sees another fisherman from afar
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05-22-2011, 02:53 AM	#19
wowitsk3n Second Lieutenant 18 Rep 250 Posts Drives: E92 m3 Join Date: Oct 2010 Location: Arcadia, California iTrader: (1) Garage List 2008 328i [0.00]	I go to New Century BMW in Alhambra there always good to me, they always just if i need anything to get checked when im there. Very nice people. __________________ 2015 F80 in the works!
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05-22-2011, 06:25 AM	#20
ouchie Second Lieutenant 117 Rep 261 Posts Drives: BMW Join Date: Apr 2011 Location: Los Angeles iTrader: (0)	Go to Century Alhambra, look for Art tell him Adee sent you
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05-22-2011, 11:02 AM	#21
tunachris First Lieutenant 17 Rep 363 Posts Drives: 2010 E92 Join Date: Oct 2010 Location: Azusa, CA iTrader: (0) Garage List 2010 E92 [0.00]	May be quite a drive for you, but I have nothing but good Customer Service from SteveThomas in Camarillo.
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