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BMW 3-Series (E90 E92) Forum > E90/E92/E93 Marketplace (For Sale / Trade / Wanted) > SPONSORS Classifieds/Groupbuys/Specials Area > Lighting / Electronics / Audio / Security > ((( OSSDESIGNS The Ultimate LED upgrade for your Ultimate Driving Machine )))



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      01-30-2014, 04:13 AM   #221
SgtGoldy
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Hopefully he gets prices for his new Raptor LED rings





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      04-01-2014, 06:36 AM   #222
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Nice headlights...Worst customer service experience I have ever faced.
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      04-04-2014, 05:38 AM   #223
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can you guys please reply the emails lol.
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      04-04-2014, 05:49 AM   #224
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Quote:
Originally Posted by sm32589g View Post
Nice headlights...Worst customer service experience I have ever faced.
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Originally Posted by marinecontrol View Post
can you guys please reply the emails lol.
He's extremely busy. It takes him awhile to get to everyone. Patience my friends, when your the best your in high demand.
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      04-04-2014, 10:30 AM   #225
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He's extremely busy. It takes him awhile to get to everyone. Patience my friends, when your the best your in high demand.
They should probably hire someone with more experience handling customer relations. Or broaden their sales department. I will be patient however. Like you said...."they are the best".
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      04-14-2014, 11:29 PM   #226
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You're English or typing skills are god awful is all. Keep on keepin' on.
Your*
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      04-14-2014, 11:40 PM   #227
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      04-15-2014, 01:00 AM   #228
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The customer complains are putting me off doing anything. Everybody knows you have to treat your customers well, so if that is going badly, how bad is it in the back room. If you can't hire someone to answer emails it's probably because you don't know if you can afford it. And you don't know what you can afford because the bookkeeping is all screwed up. Then one day you're out of business and my order will be the one AFU. Everything about this points to something bad coming. Having good products and going bust often go together because people with bad products never get that far.
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      05-17-2014, 08:52 PM   #229
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I just received my headlights back from OSS Designs. Were they hard to contact initially via email? YES.... it took several attempts to get through to Luis. Did they ask for payment in advance to even book me on their schedule? YES this is their policy. Did they honor my scheduled booking date? YES... they did the work on the exact days they committed to. Did they contact me once work began to confirm options and give progress reports including pictures? YES.

Most importantly, was their final work product top quality as I expected? YES their work exceeded my high expectations.

Bottom line... these guys are arguably the best in the business. They apparently have a small shop and can only crank out so many of these in a given week. My advice... be patient and keep trying to get through to them. It is worth the effort.
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      07-25-2014, 01:20 PM   #230
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I have E90 PRE-LCI with BI-XEONS headlights. I WANT THESE...



I believe they are called Raptors?

Let me know if it can be done for PRE-LCI or what it takes to get them on my car.
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      07-25-2014, 01:23 PM   #231
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what do the raptors look like when all headlights are lit? Anyone have a pic?
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      09-25-2014, 06:27 PM   #232
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wassup any chamce i could get a quotes for a e90 2009 drop send to quebec canada sent a email 2 week ago please thank you
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      10-10-2014, 03:45 PM   #233
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I wish they was a comprehensive list of all the options they have available.
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      10-17-2014, 10:30 PM   #234
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I wish they was a comprehensive list of all the options they have available.
Exactly.... you would wonder how difficult it is to sit down and post a bunch of pictures and post options.....
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      10-19-2014, 04:55 AM   #235
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what do the raptors look like when all headlights are lit? Anyone have a pic?
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      10-19-2014, 09:54 AM   #236
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What lip is that?
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      10-19-2014, 10:10 AM   #237
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Quote:
Originally Posted by SgtGoldy View Post
I think he meant with the low beams on..
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      10-20-2014, 02:12 AM   #238
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I think he meant with the low beams on..
Best I can do with my search:





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      10-31-2014, 10:18 AM   #239
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I've been discussing with him to get his work on my F30, very excited.
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      11-04-2014, 08:27 PM   #240
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price for e92 m3 full blackout(semi) ship to 24060 please.
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      12-08-2014, 12:16 AM   #241
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Since I live in s. Florida, is it possible to get this done within a couple days?
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      04-13-2015, 06:10 AM   #242
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I am wondering how long it will be until I get a response? It's been 5 days since contacting.
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