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BMW 3-Series (E90 E92) Forum > E90/E92/E93 Marketplace (For Sale / Trade / Wanted) > SPONSORS Classifieds/Groupbuys/Specials Area > ==CarKing Tuning==Painted E92 Aero Front Lip Spoiler GB!



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      05-03-2008, 06:05 PM   #243
///sniper
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UPDATE from Brad/CarKing to let you know how he is handling everyone's situation:
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Originally Posted by carking View Post
First, full refund has been made.

Second, we fully refunded to this buyer is not because he posting bad things about us. We refunded him because we "know" he is asking full refund.

During this case, we sent mail to him after we know the paint cracked during the delivery. We wanna know if he needs replacement or refund. yet no reply. then 2 days later we found dispute in paypal.

I have to apologize for not replying all the pm very soon because I am the only sales handle business overseas in our company. And we only have one selling thread here so I belive there would be no many things going to be handle here. However, as long as I receive request from forum members, we do it without any hesitation. If there is any one, any, not happy with our product and we didn't do anything about it, plz let me now.

I also wanna clarify the replacement issue about the E92 Aero front lip here.
The mold is done and we send all the replaement to the paint shop for the paint job. We are waiting for it and will start sending the replacement from Next Monday. We appreciate all the members who are still willing take this front lip. We feel very happy that we can still do business with you guys.

We will handly this well. Like what I said, we won't take your money and run away. that's not our style. We are business people, we are not liar.

We are considering leaving this forum for a period of time because we really don't have enough ppl to help me handle pm and other things on this forum. I am so tired because there is only me can do this in our office and I still need to take care of the trading order. I wanna focus on our trading business in the near future.

Selling items here is a very interesting experience. ppl here are more willing to test new items and I met many good friends here. to be honest, the profit of selling items on eBay is much better than selling items here because you guys are too good at bargaining. in every transaction, more or less, we offer you discount and that's why my boss ask why the price on e90post is so low everytime.

however, our eBay store will be there for you. as long as you send me message and state that you are forum member, I will give you discount.

Brad/CarKing Tuning
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      05-03-2008, 07:21 PM   #244
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full refund has been made!?!? I never received anything!
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      05-03-2008, 09:14 PM   #245
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Quote:
Originally Posted by Bimmeration View Post
full refund has been made!?!? I never received anything!
This was taken from the Vendor Feedback section regarding paint damage most likely caused by the shipping service, not Brad/CarKing. I take it he was referring to the OP's refund. As for yours as well as others, I think Brad is still organizing the decisions of everyone whether they want to get a refund, get the revised lip from the new mold, etc. At least, I hope so...
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      05-04-2008, 02:58 AM   #246
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Brad refunded me the partial amount as requested. Good thing we know what's going on now...I just hope the new lip will fit right!
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      05-04-2008, 08:54 PM   #247
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Brad,
I still havnt seen the partial refund....so what is the order of the lip when do i get my new one?
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Future Mods (In order) 20% tint, Key hole cover, Reflectors painted, M style front lip, White Kidney grills, then the 19's.
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      05-04-2008, 09:40 PM   #248
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guys i suggest u guys pm him or email him what u want ...
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      05-05-2008, 02:24 AM   #249
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pm several times, but no answer....
hey brad...I need full refund!!!!!
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