[Puerto Rican 335d]

Originally Posted by TDIwyse

Hold on now ... I am not affiliated with them, nor do I have any pull or say or control over their business choices and practices... Sorry PR, I can't help you.

I understand my friend but you provided your dpf and would be nice if u can assist us with this although I firmly believe u should get a free or better discount than us but them being selfish as for not selling alone w/o their program for some of us will detract from making business on a part that will be clasified as an OFF ROAD part eventually. I would love to get it dont get me wrong but I strongly believe u can make a difference. Gracias

[dixy2k]

Originally Posted by Puerto Rican 335d

Ok amigos I hv received bad new from Ecotunes they will not sell their downpipe ALONE!! It will be pkg deal their tune and downpipe. I emailed them and suggested some of us hv our tunes and it would be in both our interest to sell individually or whomever wants it a pkg deal I will post email tomorrow

Typical European customer service. It pretty much equates the middle finger.
No thanks.

[JDG]

Originally Posted by dixy2k

Typical European customer service. It pretty much equates the middle finger.
No thanks.

what about when its the only option in town? I personally just want a EGR/CCV/DPF/SCR or any other silly 3 letter engine killer package to make my car worry free. So far there is only one option coming over the horizon, and sir they have us by the cojones till there is some competition.

[GreekboyD]

Originally Posted by BB_cuda

As an aside: I'm nervous about getting this going as I still have 13 months of warranty left.

I'd wait until your warranty is up man.

[Puerto Rican 335d]

cuda i hv about 12k left on my 2011 and frankly the warranty is not my issue , my issue is that having the DPF OEm makes more issues than w/o it and having a NEW one with better flow

[Puerto Rican 335d]

Ok as promised here's our Ecotune's response and my response:




Sent from my Samsung Galaxy Note® 3

Its a shame but frankly all I want is the downpipe as far as liability your product is for off road here in the USA so you cant say its a liability. I have a tuner RENNtech that will do my mapping therefore you will be out of the picture also if its pkg deal as u say many ovehere hv our tunes either JB Evolve or RENNtech. So I suggest you reconsider our offer this, email will be posted on BMW 335d sites. Gracias


Sent from my Samsung Galaxy Note® 3
<br><br>-------- Original message --------<br>From: Campbell Booth <Campbell@ecotune-scotland.co.uk> <br>Date:01/15/2014 10:42 (GMT-04:00) <br>To: 'axelhernandez61' <axelhernandez61@yahoo.com> <br>Subject: RE: Ecotune Enquiry <br><br>




Hi Axel,

For liability reasons both in the UK and US our downpipes will only be available as part of a package including our software.

As you may be aware it is imperative to realign the turbo charger geometry to the reduced exhaust back pressure found when removing a DPF.

We have spend 100s of hours dyno development ensuring that our turbocharger calibrations are perfectly mated to our downpipes.

This is due to a large volume of sales to mainland Europe where customers will use high rpms in long gears when travelling on non speed restricted carriageways. This scenario may result in turbo charger over speed due to relatively weak turbocharger waste gates. The result broken exhaust wheel tips and failed turbochargers.

Our pipes and software are available directly from us or through our approve US agents.

Best wishes,

Campbell.

[Puerto Rican 335d]

Here's today's response from ECOTUNE:

Hi Axel,



I am sorry your feel this way.



Our liability does not end at the roadside on your turbochargers.



I have referred your concerns to our Technical Director who, I believe, will be replying to your concerns publically.



Best wishes,



Campbell.

[Puerto Rican 335d]

This is my rsponse:

Thank you for your response but as you will see the thread i started(17 pages now and counting) some people are not to happy with your response in this forum I will see what the other forum says.

Here's the link:



http://www.e90post.com/forums/showthread.php?t=904968

[Puerto Rican 335d]

Stan good response BUT as you have read my emails I have my own tuner therefore I am NOT going to do ANy class action suit agianst you specifically on a part that by all means can be considered an aftermarket part that will fall under the OFF ROAD criteria, that said, can YOU promulgate your part as EPA/CARB certified. I think not therefore, it falls as OFF ROAD use only and Im willing to sign a paper for it . I respect your plight and respect what you have done in EUROPE only part and not the USA part. My tuner is going to figure out the parameters for me.

BTW good try on the my supposedly selfish side as you will see on ALL my blogs I take interest and give positive feedbacks to ALL members of both forums(BTW i have mentioned you positively on EURO customers to look you up), trying to bestowe me makes you seem more selfish as you state of me. It is my vehicle and figure out, if I try to sue you on an aftermarket OFF ROAD use part. Hello amigo i believe you're incorrect on this

[Puerto Rican 335d]

Stan again I come to you in response to this, I firmly beleive you have reputable company and more so a family business and thats GREAT, but, as a man of my word I will refrain of stating the word SELFISHNESS part and let the readers of both forums state their own agendas. The reason of stating such word is not because you would and i quote you "Naturally we could sell many more parts if we simply opened the gates, this would be selfish?"

Yes, you can sell many parts but I think you're also missing the point , you as an aftermarket resource have come to our plight for a downpipe but your holding that part from being sold individually sounds lets say personal, WE customers know what we are getting in return a better enhancing product for our vehicles and YES we know the risk entailed. As i stated again and again some of us have TUNERS that are willing to elaborate on your product. YOU are the ONLY tuner to come up with such product for our cars.

Lets make a poll here if you , lets have our readers make a poll here and see who would like it in a package or who wants for himself i believe it will be a close tie. OUR tuners are as reputable as you are, Activeworks sells downpipes for 335i and never seen them require their MAPPING. maybe you should think outside the box and I believe our readers will not denigrate you as one has done.

I have had terrible experiences with other (sorry) British Tuners with an exhaust system that SUPPOSEDLY was stainless steel made and it rotted!! Does not make you the same category but lets start this with a positive note OFFER the downpipe in both packages or individually and a cost that will cater everyone. Lets us know, your turn to respond amigo!!

P.D. I quote you again "The liability doesn't lie on the EPA front as our part can be marked for motorsport use, the fact is that without the correct calibration you can damage your car and I want no part in that."

My friend for you to pass EPA/CARB regs on your part would put a DENT in your pocket admit for one this part is for OFF ROAD USE Only. Therefore, again we CANNOT sue you

[Puerto Rican 335d]

Stan I used the 335i as an example of the practices used in the USA for sales and not to equate it against to different engines ,again you miss the point.

Unfortunately, your criteria is different than some of us seek. No , I believe I should buy the downpipe itself and not your program which I beleive has NOT been TESTED on a US Version 335d and only a EURO DDE and not the encrypted US version DDE.

And, I quote you again "In business it is impossible to meet the needs of all clients when we adhere to certain business practices."

Your faltering here my friend again. Your business practice is catered to your family owned business, may i ask do you make your clients sign a waiver for your products? i dont think so otherwise it would be published in your website and a disclosure ensued in it.

I must admit you're looking very good on this but I will let everyone make his own judgement on your business practices, Ok BTW do you have a warranty on this also?

Rest my case amigo

[335dFan]

Axel, I'm not to the point where I need to make an early decision on this, but since you were interested in forum member opinions, I would generally favor an overall, systematic, package including hardware components and tune. I am not clever enough to think I can piece-part things and get them to work right together. It's the same approach I took with my suspension upgrade. I went to one place and did it all at once. I was not (and am not) clever enough to know how to put all the pieces together in a well-integrated way.

Having said that, I appreciate the plight of those who have already invested their hard-earned cash in a tune. I am not one of them at this juncture.

[Puerto Rican 335d]

thanks 335dfan but what im trying to say is I dont want their program , he has NOT come clear as to say his product has been tested on a US version 335d with the encrypted DDE that has ALL the gizmos they dont have , why should i buy a program that has not been used with the new product by ANYONE here this side of the pond, I strongly believe he can reap sales with just selling both individual packages!!

[dixy2k]

Having to deal with the distance between US and UK when it comes to sending the ECU back and forth for different reasons is not an option for me.
If I take the car to de local dealer and they mess up the software, as they do it most of the time, I need to have it reflashed quickly.
The turn around time with UK is simply too long and costly. Not worth the headache in my opinion. I would rather deal with someone local in that respect.

[joe_planet]

Originally Posted by dixy2k

Having to deal with the distance between US and UK when it comes to sending the ECU back and forth for different reasons is not an option for me.
If I take the car to de local dealer and they mess up the software, as they do it most of the time, I need to have it reflashed quickly.
The turn around time with UK is simply too long and costly. Not worth the headache in my opinion. I would rather deal with someone local in that respect.

RS WORX in jersey is a US dealer for ecotune. They flashed the DDE for me and the turnaround was 2 days. The flash has been working perfectly for me and dyno'd 289whp/449wtq on a mustang dyno. I for one am welcoming of the fact that ecotune is selling the downpipe and software as a package deal. I just hope I do get some credit for the original flash which cost $800US. Lets just wait until the product is actually out to criticize.

[Mark M]

Stan, thanks for joining our forum. Also, thanks for undertaking the US 335d as a project as I for one am grateful to have options with this car.

With regard to your tune, can you comment on how the tune copes with EGR duty?

Does it change the OEM EGR duty cycle? If so, by how much?

Do you offer a dynamic EGR change for the tune? Where the EGR is operational during the warm up cycle but once the car is at operating temperature it no longer commands any EGR?

Assume this would also prevent any codes or check engine light?

Thanks.

[BB_cuda]

Originally Posted by GreekboyD

I'd wait until your warranty is up man.

Thanks Greek. I'm with Axle in the sense that if I wait for the warranty to expire but in the mean time, all of the carbon fowling stuff happens, I'm not happy. If i wait until after warranty expires and it happens, I'm screwed. If i extend warranty then I'm in same boat as now taking a chance on modifying the OEM configuration and ECU memory contents. Yes, its a risk but i can stop the stuff from further coking my intake tract.

@Stan of Ecotune: I went to your website last night and put in an inquiry. I'm at email address {removed from thread}. I want to hear the particulars and like another guy that just posted hoping that the ECU flashing can occur at the Redline Speedworx location in New Jersey. I don't need our particular conversation to happen here so please write me at given email address. I'm with yet another forum poster thinking I would like for you to do the "turnkey" install of pipe and ECU flash. I do support Axle's viewpoint of letting him take the risk though, if he signed a waiver of no liability. TDI told us earlier if he had to do it over again, he would let them do both services. I value TDI's advice so I would be intrerested in the package deal. Please "deal me in".

[Havana]

Funny thing is Axel, they sell the downpipe separate, or as a package for the UK/Europe market. Wonder why this is?

[Puerto Rican 335d]

Nice write up but if you read closely its the EURO version displayed no where it states the US version. Will the waranty be the same here in USA. Also as you read on yes it states for a couple pounds more u get the programming in Europe. Read my friends and you will see

[Mark M]

Axel, with all do respect I think you may have escalated this situation too hastily. I hope I can share a couple points.

1. Ecotune is a business and like any business they are free to setup sales practices that make sense for them. Personally I agree with their approach. The DFP delete is not just a simple under the hood part swap. Rather it is a complex system reconfiguration. As I'm sure you know, a DPF delete changes the exhaust pressures and also no longer requires the post-injection for DPF regen. As such, I am sure Ecotune is only selling their pipe with their tune so they can insure all the proper coding is done to adapt the system correctly to code out all elements of the DPF and all risk for continued post injection or check engine lights. If anything, to me their combined offering shows an element of thoroughness and complete system engineering.

2. Ecotune really is doing us a favor here. From a numbers perspective there is very little profit to be had in the US market. Only about ~10,000 335ds were sent to North America. Typically only about 1% to 2% of owners are enthusiasts that will mod their vehicle. That means only 100 to 200 of us are potential customers for Ecotune and even then, some of us may shop other outfits. If you were a business owner, would you spend money, time, effort researching and developing a solution for such a small market with even smaller likelihood of revenues?

To me, the last thing we want to do is to turn off a manufacturer to our market that is working on solutions we have been requesting.

[Puerto Rican 335d]

Msrk I do understand your plight what im doing is POINTING real issues concerning us MAYBE 1 or 2% as u state I respect Stan I for one hv benn pushing this a long time ago I emailed and now he has shown up to bat. All im asking is he understand also some few of us hv our programmer and be able to sell the part individually plus for those who want it like that or those who want it in a pkg. He states liabilities Where its an aftermarket part we cant sue him or whomever is his distributor

[JDG]

To toss my 2 cents in, Im glad there is a all inclusive package coming here. There aren't that many tuned D's running around so I can see Ecotunes point of view.

Fear not Axel, I bet soon some knock off pipes will be available for even cheaper on ebay once these get released anyways. Me personally Ill prob buy this complete setup depending on what the tune offers.

Speaking of the tune, will we see EGR delete and SCR/DEF delete as well? Those DEF tanks don't seem to be cheap but do seem to go bad often.