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BMW 3-Series (E90 E92) Forum
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Problem with x-ph.com (Extreme Powerhouse) Order (VRSF Products)
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09-12-2020, 04:39 PM | #23 | |
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09-14-2020, 09:25 AM | #24 | ||
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As for the phone, as the automated messages say, im not taking any calls in order to catch up on emails. It also informs customers to call our support line for help with an existing order. I do not remember our call of course, but if you ask for the refund policy and amount I would have told you. But since I do not remember the call, im not going to accuse you of lying, instead, I apologize if there was a miscommunication during that call. Be safe and good luck with your build Quote:
Now you are lurking in a different section to make a bad comment about me for some kind of revenge. Hopefully it felt good
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https://x-ph.com/sale/ Phone number 702-494-9435 Last edited by mike@x-ph.com; 09-14-2020 at 09:32 AM.. |
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09-14-2020, 09:52 AM | #25 | |
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Congrats, you just re-confirmed my point. Your customer service can be compared with other sellers in here like Getbmwparts and it’s not a surprise, you lose. And, if you’re going to reply back, man do it, I make my point really fast and don’t need to say the same thing 100 times, so if you feel that me not replying back again after being clear about my point is “running away” from the thread and that makes you feel like the “winner” of the conversation and “the best customer service” ever, |
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09-14-2020, 10:36 AM | #26 | |
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Im sorry if you feel I was rude to you, im not, im just being direct and honest. You are going out of your way to a different section for a car that you do not own looking for a thread about me in order to get revenge on the failed thread you created. As you can tell from all the threads, I respond with respect to all comments whether I agree with OP or not. Even if I do not feel they are being reasonable im respectful and try to find common ground. Even with you, I was respectful but more direct because of the reason mentioned above. Since your complaints have been addressed in the correct thread, i do not have anything to add on here
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02-28-2021, 02:31 PM | #28 | |
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Reading lots of stuff and am very sketched to order from VRSF. I also noticied X-PH doesn't carry them as a brand on their site anymore lol probably for the best. |
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02-28-2021, 02:35 PM | #29 |
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Hey Mike,
Sorry to jump in here super late and somewhat unrelated. I noticed you guys don't cary VRSF on your site anymore. Should I avoid ordering directly from this brand? I was going to order their 5" HD FMIC and chargepipe system but am now having second thoughts. Should I just pay a little more and go with the full ER system instead? Was going to get the catted ER dp and Bm3 license from x-ph anyway. All for an N26 (i know wrong sub lol) |
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06-03-2024, 04:59 AM | #31 |
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Drives: BMW 335i xDrive e92 6MT 2012
Join Date: Jun 2021
Location: Norman, OK
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Buy VRSF if you like terrible customer service
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