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BMW 3-Series (E90 E92) Forum
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Tischer getbmwparts.com refund suggestions
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03-30-2011, 11:20 PM | #23 |
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Lol...ur parents bought you your car right? I work 7 days a week and its a little hard to gedt off work and when I make time that week to start something and prep up my car I wanna gtet it done. Again if you don't know your info please stfu. You are only making this worse because I am not completely wrong here u dick.
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03-30-2011, 11:38 PM | #24 |
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Tischer has always been amazing for my dozen or so orders. The service is second to none and it looks like they took care of everything for you.
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03-31-2011, 07:27 AM | #26 |
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03-31-2011, 09:23 AM | #27 | |
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03-31-2011, 10:03 AM | #28 | |
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seriously man...you are just making this worse for Tischer. I already apologized for being so haste about this thread and no longer wanted to talk bad about them. If they have just gotten it right the first time this wouldnt have been a problem, but again they assured me that this was going to be perfect. They were wrong 3 times during this whole transaction. First they didnt respond to my first email asking if my product was ready for shipping and eta. Second they told me the product is going to take 7-10 days to ship out (normally when they say this its more close to 5-7 days as this would be great customer service). Third they said they really havent had any problems color matching since they sold many of these lips, but in my case the color is way off like there is a purplish hue. And let me assure you that the color is not sparkling graphite and the color is as light as space gray. But even so I normally dont get so upset over these small mistakes but I have been under a lot of pressure and stress here in my business plus on top of all this I have already had problems with a previous vendor for a lip...so this really didnt help. Anyway I want to keep this damn lip and not ship it back...I paid $170 or so for the paint job from Tischer, but I would even be willing to take back $120 for the shipping charges they would incur by me shipping it back and the shipping it costed to get it to me so I can get it painted locally which would be about $200. I dont know how big the company is but if its an independent store that these guys own then this is very possible. I know there are rules and procedures to any company, but most of the time just 1 store run independently can make changes to some rules to offer better customer service. So again stop being a dick and try to help with the situation. I was a little abrupt with my actions, but I was not wrong here for getting a little disgruntled. |
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03-31-2011, 10:07 AM | #29 |
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Thank you for understanding. I am stating the truth and they did screw up a little. But I still do apologize to Tischer for being so haste with my decision to put this thread up as this may have hindered there reputation ever so slightly. But this shouldnt have really caused any damage to there name as there post sale service is still top notch, just not how I wanted it handled in my situation. There name is so big in these forums it should be fine, but again sorry guys for being so speedy with this thread.
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03-31-2011, 11:05 AM | #30 | |
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03-31-2011, 12:20 PM | #32 |
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03-31-2011, 12:58 PM | #33 | |
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no matter how much you defend yourself or this company both were wrong here.
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Space Gray l 6MT l OSG LSD w/ VAC Race Diff Cover l Cobb e30 l Morr vs8.2 l UUC SSK w/ DSSR l VSRF Catless Dps l RPI Intercooler l CDV Removed l HID AE 8000k l ETS Catback l AST 5200 w/ Vorshlag Camber Plates l ER Dual Oil Coolers l Rear Camber and Toe Arms l K&N Drop In l Solid Tranny/Diff/Subframe Bushings l Bridgestone RE-11
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03-31-2011, 04:27 PM | #35 |
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I will...its still raining and just got my car back today from dealer
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Space Gray l 6MT l OSG LSD w/ VAC Race Diff Cover l Cobb e30 l Morr vs8.2 l UUC SSK w/ DSSR l VSRF Catless Dps l RPI Intercooler l CDV Removed l HID AE 8000k l ETS Catback l AST 5200 w/ Vorshlag Camber Plates l ER Dual Oil Coolers l Rear Camber and Toe Arms l K&N Drop In l Solid Tranny/Diff/Subframe Bushings l Bridgestone RE-11
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03-31-2011, 07:05 PM | #36 |
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I still don't buy that it's the wrong color.
If your car has a purple hue then I'm 90% certain its sparking graphite metallic and NOT space grey metallic, because there is no such color as Space Grey Metallic. Not to mention, I have Sparking Graphite Metallic and it has the purple hue you're talking about. The fact that you sent them a "name" instead of the color code is also probably a source of error. A22 is Sparking Graphite Metallic. The Space Grey that you're talking about? That's a non metallic color (meaning no sparkly things in the paint). give us a picture of your color code under your hood as well. Should be a white label there. +1 on douche, shit happens, they fixed it, quit bitching like a little girl; and before you insult me on how I got my car, paid cash from my own pocket for it, work full time as a chip designer at a major tech company and take 12 credits of classes at night for shits and giggles, so cry me a river. AND I still have time to do all my homework, be an avid cyclist and photographer and be OCD about how shiney my car is and wash it every week and volunteer at a hospital. |
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03-31-2011, 07:43 PM | #37 | |
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Let me remind everyone that its 10 times worse in daylight and in person. The picture only tells half the story since its sort of shaded by flash.
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Space Gray l 6MT l OSG LSD w/ VAC Race Diff Cover l Cobb e30 l Morr vs8.2 l UUC SSK w/ DSSR l VSRF Catless Dps l RPI Intercooler l CDV Removed l HID AE 8000k l ETS Catback l AST 5200 w/ Vorshlag Camber Plates l ER Dual Oil Coolers l Rear Camber and Toe Arms l K&N Drop In l Solid Tranny/Diff/Subframe Bushings l Bridgestone RE-11
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03-31-2011, 08:20 PM | #38 |
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I stand corrected in the space gray metallic.
Interesting. Wonder if it was a batch of bad paint then. Can't read it on my phone but is the color code for that a57? |
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03-31-2011, 08:23 PM | #39 |
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A52/7 whatever that means.
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Space Gray l 6MT l OSG LSD w/ VAC Race Diff Cover l Cobb e30 l Morr vs8.2 l UUC SSK w/ DSSR l VSRF Catless Dps l RPI Intercooler l CDV Removed l HID AE 8000k l ETS Catback l AST 5200 w/ Vorshlag Camber Plates l ER Dual Oil Coolers l Rear Camber and Toe Arms l K&N Drop In l Solid Tranny/Diff/Subframe Bushings l Bridgestone RE-11
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03-31-2011, 09:04 PM | #40 |
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That is the color code that BMW uses to categorize it's colors.
Next time you order parts from anywhere you should give them this number instead of saying space gray metallic as it is more concise and accurate. Any reputable retailer will look up the code from a book of BMW colors and take care of the rest for you. Regardless the paint match should not be that far off. Tischer is an actual BMW dealer and has a really good reputation here. There is no question they are the real thing. I highly suspect it was a slip in their paint shops quality control where a bad batch of mixing got through which is prob why they've taken care of everything at no cost to you besides time. |
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03-31-2011, 10:05 PM | #41 |
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sucks that happend. i know how bad it feels to be waited that long and not getting what you wanted. it's not about getting your money back or not at that point. You simply wanted that part to be installed in your car and looking perfect. I know you are frustrated but shit happens, just be glad guys from Tischer are more than amazing when it comes to customer service, you don't really get that kind of support from a company that big. Just send'em back to them, wait few more weeks ( i know it's hard ) and you will get perfectly matched lip. Your car is still drivable without the lip so just pretend like it's on there for now
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03-31-2011, 10:16 PM | #42 | |
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Space Gray l 6MT l OSG LSD w/ VAC Race Diff Cover l Cobb e30 l Morr vs8.2 l UUC SSK w/ DSSR l VSRF Catless Dps l RPI Intercooler l CDV Removed l HID AE 8000k l ETS Catback l AST 5200 w/ Vorshlag Camber Plates l ER Dual Oil Coolers l Rear Camber and Toe Arms l K&N Drop In l Solid Tranny/Diff/Subframe Bushings l Bridgestone RE-11
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03-31-2011, 11:05 PM | #43 | |
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Sadly its a loose loose situation due to problems in the paint dept. Like creaminz said, @ least its a part on the car that wont affect if you can drive it or not. @ least you don't need to worry about going up and down driveways for another week or two
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04-01-2011, 12:42 AM | #44 |
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This is what happens when you paint an ITEM thats not on the car, plain and simple and it happens all the time. Its hit or miss , ANY bodyshop will tell you that and you should of known that n00b
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