Caught dealership guys bad mouthing customer

vandridine · 07-28-2017, 01:12 AM

I don't see what they did wrong, they didnt tell you this to your face, they were in an area where customers are not around. Nothing wrong with making fun of customers, this sort of thing happens everywhere.

Orion335 · 07-28-2017, 02:55 AM

Only bad mouthing you deserved was for all the //M badges.

eandy · 07-28-2017, 05:33 AM

I'd probably go back again but dressed in a Superman costume and flanked by men in suits with a Shield suitcase handcuffed to the wrist.

Mingwan · 07-28-2017, 05:46 AM

Well, I mean that 'agents of shield' badge is kind of cringey though...

Idk what you expected man. Have you ever worked in a customer service environment? I would be surprised if they DIDNT talk shit.

tranquility · 07-28-2017, 05:52 AM

Lol re the popculture stuff, and that YT thumbnail is ott also.

I didn't listen too clearly but it didn't seem that bad tbh.

stvding · 07-28-2017, 06:43 AM

Quote:

Originally Posted by Orion335

Only bad mouthing you deserved was for all the //M badges.

Where?

seedyrom · 07-28-2017, 07:44 AM

I thought you canuck’s had thicker skin.

You are a nerd.
You should expect that people laugh at you behind your back.
Sorry you had to find out this way.

TrevorM3 · 07-28-2017, 08:09 AM

Quote:

Originally Posted by Orion335

Only bad mouthing you deserved was for all the //M badges.

I was thinking the same dam thing. lmao

take that M badge off

stvding · 07-28-2017, 08:32 AM

Quote:

Originally Posted by TrevorM3

Quote:

Originally Posted by Orion335

Only bad mouthing you deserved was for all the //M badges.

I was thinking the same dam thing. lmao

take that M badge off

What m badge? On the side? That come from factory...:

David70 · 07-28-2017, 08:36 AM

I also don't see anything they did as being that bad and I can honestly say I have seen customized cars that me and a friend would say we didn't like and talked about it. This is different than "that guy is a real XXX"

I would say any customization of your car or being really picky about it is going to have some people saying negative things about it, part of customization.

I have plenty of passengers who tell me I am crazy when I park away from the closest spot, telling me the value of my car and the levels I take to not get dings is ridiculous. Decided to not care.

stvding · 07-28-2017, 08:47 AM

Quote:

Originally Posted by David70

I also don't see anything they did as being that bad and I can honestly say I have seen customized cars that me and a friend would say we didn't like and talked about it. This is different than "that guy is a real XXX"

I would say any customization of your car or being really picky about it is going to have some people saying negative things about it, part of customization.

I have plenty of passengers who tell me I am crazy when I park away from the closest spot, telling me the value of my car and the levels I take to not get dings is ridiculous. Decided to not care.

What I don't understand is , what the hell is so funny about "don't wash the car"?

David70 · 07-28-2017, 09:01 AM

Quote:

Originally Posted by stvding

What I don't understand is , what the hell is so funny about "don't wash the car"?

My guess is they think it is a pretty standard car, all cars get washed at their dealership when they get them to sell (likely including yours) and you are making a big deal about nothing. Your opinion is different which is fine but they think they are talking in private to each other. Put a hidden microphone on any of us long term and you likely to hear something that bothers you.

What I don't understand is why this bothers you so much. They think not washing the car is dumb, so what? I hope that if there was a camera on my car while at the dealership this is the worst that happens. Were you happy with the work they did and the overall satisfaction with the dealership? If so I wouldn't post things like this unless you never plan to take the car back to the dealership (which if things went well is likely a mistake).

WingZeroX5 · 07-28-2017, 09:20 AM

I cringed at the agent of shield, and the superman decal.

Mikecom32 · 07-28-2017, 10:14 AM

The CF trim inside is tasteful and looks to have been well done. The "don't wash" request is also completely legitimate, since dealers are notorious for terrible wash practices.

The stick-on "Agents of Shield" logo on the back was way too much for me.

I may think it's cringy as all hell, but fuck it, you do you man. It's your car - do whatever makes you happy!

hero honda · 07-28-2017, 10:24 AM

Not read full thread, but Make this video go viral, just so that dealership can see what kind if people they employ.

If you requested your car not to be washed, its your car and your choice. They should be appreciative that by you taking your car there, the customer is paying their wage.

Make the video go viral and hope their manager see's it too. Losing business will help pull the stick out of their a$$

rlmesq · 07-28-2017, 10:28 AM

You might want to check your local laws. Recording a conversation that the participants reasonably expect to be private could be grounds for a civil lawsuit, or even criminal charges.

rr006rbc · 07-28-2017, 10:30 AM

lol, who TF cares? As long as they're not tampering or defacing your shit let them run their mouths.

MightyMouseTech · 07-28-2017, 10:38 AM

Quote:

Originally Posted by vandridine

I don't see what they did wrong, they didnt tell you this to your face, they were in an area where customers are not around. Nothing wrong with making fun of customers, this sort of thing happens everywhere.

Guess most here have never been in a garage. This is what goes on in every single garage out there.

Quote:

Originally Posted by rlmesq

You might want to check your local laws. Recording a conversation that the participants reasonably expect to be private could be grounds for a civil lawsuit, or even criminal charges.

This is why our shop asks customers to turn off their dash cams. Either they do it, or we do it.

doogee · 07-28-2017, 10:47 AM

That M sticker on the sport button though

Really dude? Lala land.

For the record, I think you're offended too easily.

Reborn_ · 07-28-2017, 11:02 AM

I'm with OP. I'd be thanking the customer that I don't have to wash his car, rather than making fun of him over it. The rest of it... who cares.

stvding · 07-28-2017, 11:02 AM

Quote:

Originally Posted by MightyMouseTech

Quote:

Originally Posted by vandridine

I don't see what they did wrong, they didnt tell you this to your face, they were in an area where customers are not around. Nothing wrong with making fun of customers, this sort of thing happens everywhere.

Guess most here have never been in a garage. This is what goes on in every single garage out there.

Quote:

Originally Posted by rlmesq

You might want to check your local laws. Recording a conversation that the participants reasonably expect to be private could be grounds for a civil lawsuit, or even criminal charges.

This is why our shop asks customers to turn off their dash cams. Either they do it, or we do it.

The difference here is they got caught

stvding · 07-28-2017, 11:06 AM

Quote:

Originally Posted by Reborn_

I'm with OP. I'd be thanking the customer that I don't have to wash his car, rather than making fun of him over it. The rest of it... who cares.

Exactly! I don't really care what they think of my stickers. As long as it is not M badge on non-M car, it is not capital crime. But why the hell would these guys think not washing is funny? Just don't wash it for god sake.

07-28-2017, 01:12 AM	#23
vandridine Private 66 Rep 86 Posts Drives: 2017 M240 xDrive Join Date: Jul 2017 Location: Maryland iTrader: (0)	I don't see what they did wrong, they didnt tell you this to your face, they were in an area where customers are not around. Nothing wrong with making fun of customers, this sort of thing happens everywhere.
	Appreciate 3 MightyMouseTech4347.50 TheMidnightNarwhal2818.50 M4_GTS1153.50 Quote

07-28-2017, 02:55 AM	#24
Orion335 Private 18 Rep 71 Posts Drives: 335i Join Date: Jun 2017 Location: Ca. iTrader: (0)	Only bad mouthing you deserved was for all the //M badges.
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07-28-2017, 05:33 AM	#25
eandy Private First Class 37 Rep 99 Posts Drives: RS Join Date: Feb 2016 Location: Cambs iTrader: (0)	I'd probably go back again but dressed in a Superman costume and flanked by men in suits with a Shield suitcase handcuffed to the wrist.
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07-28-2017, 05:46 AM	#26
Mingwan Major 1890 Rep 1,340 Posts Drives: X1 Individual custom paint Join Date: Jan 2015 Location: Kansas iTrader: (0)	Well, I mean that 'agents of shield' badge is kind of cringey though... Idk what you expected man. Have you ever worked in a customer service environment? I would be surprised if they DIDNT talk shit.
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07-28-2017, 05:52 AM	#27
tranquility sportscars only 3479 Rep 3,270 Posts Drives: 2011 Z4 sDrive 35i Join Date: Aug 2007 Location: Montréal iTrader: (0)	Lol re the popculture stuff, and that YT thumbnail is ott also. I didn't listen too clearly but it didn't seem that bad tbh.
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07-28-2017, 07:44 AM	#29
seedyrom Private First Class 146 Rep 148 Posts Drives: M240i, X3 20i, 2002, 2002tii Join Date: Jun 2017 Location: Sydney, Australia iTrader: (0)	I thought you canuck’s had thicker skin. You are a nerd. You should expect that people laugh at you behind your back. Sorry you had to find out this way.
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07-28-2017, 08:36 AM	#32
David70 Colonel 1755 Rep 2,835 Posts Drives: 20 AM Vantage -13 Cadillac ATS Join Date: Apr 2012 Location: Cincinnati, OH iTrader: (1)	I also don't see anything they did as being that bad and I can honestly say I have seen customized cars that me and a friend would say we didn't like and talked about it. This is different than "that guy is a real XXX" I would say any customization of your car or being really picky about it is going to have some people saying negative things about it, part of customization. I have plenty of passengers who tell me I am crazy when I park away from the closest spot, telling me the value of my car and the levels I take to not get dings is ridiculous. Decided to not care. __________________ 2006 Z4M Coupe - ZHP knob, stubby antenna, clutch delay delete
	Appreciate 0 Quote

07-28-2017, 09:20 AM	#35
WingZeroX5 Colonel 781 Rep 2,362 Posts Drives: F80 / F30 Join Date: Mar 2010 Location: New Hampshire iTrader: (14)	I cringed at the agent of shield, and the superman decal.
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07-28-2017, 10:14 AM	#36
Mikecom32 Second Lieutenant 148 Rep 280 Posts Drives: '18 M4 ZCP 6MT, '05 330xi 6MT, Join Date: Jul 2013 Location: Pittsburgh, PA iTrader: (0)	The CF trim inside is tasteful and looks to have been well done. The "don't wash" request is also completely legitimate, since dealers are notorious for terrible wash practices. The stick-on "Agents of Shield" logo on the back was way too much for me. I may think it's cringy as all hell, but fuck it, you do you man. It's your car - do whatever makes you happy!
	Appreciate 0 Quote

07-28-2017, 10:24 AM	#37
hero honda New Member 1 Rep 14 Posts Drives: honda civic Join Date: Feb 2013 Location: Northwest iTrader: (0)	Not read full thread, but Make this video go viral, just so that dealership can see what kind if people they employ. If you requested your car not to be washed, its your car and your choice. They should be appreciative that by you taking your car there, the customer is paying their wage. Make the video go viral and hope their manager see's it too. Losing business will help pull the stick out of their a$$
	Appreciate 0 Quote

07-28-2017, 10:28 AM	#38
rlmesq Lieutenant Colonel 1036 Rep 1,508 Posts Drives: 2018 440i M Sport Join Date: Feb 2012 Location: Chico, CA iTrader: (0)	You might want to check your local laws. Recording a conversation that the participants reasonably expect to be private could be grounds for a civil lawsuit, or even criminal charges.
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07-28-2017, 10:30 AM	#39
rr006rbc Colonel 1205 Rep 2,818 Posts Drives: '23 M440i GC Join Date: Mar 2013 Location: California iTrader: (38)	lol, who TF cares? As long as they're not tampering or defacing your shit let them run their mouths.
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07-28-2017, 10:47 AM	#41
doogee Major 759 Rep 1,262 Posts Drives: '08 M3, '09 328xi Sport Wagon Join Date: Oct 2008 Location: Ancaster, ON, Canada iTrader: (0)	That M sticker on the sport button though Really dude? Lala land. For the record, I think you're offended too easily. Attached Images __________________
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07-28-2017, 11:02 AM	#42
Reborn_ Lieutenant 307 Rep 415 Posts Drives: '22 X5 s-drive40i; '07 Z4MC Join Date: Dec 2014 Location: SoCal iTrader: (7)	I'm with OP. I'd be thanking the customer that I don't have to wash his car, rather than making fun of him over it. The rest of it... who cares.
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