BMW Hates DINAN & Riss Racing

Presidio335xi · 07-31-2008, 02:53 PM

Quote:

Originally Posted by gum5h03

BMW said they wouldn't honor the warranty because it was a Dinan car. He was told to contact Dinan which of course wouldn't fix the transmission because it wasn't part of their warranty. Ridiculous

BMW can't not honor the warranty unless they can prove the modification from Dinan or anyone else lead to the problem, i.e. transmission. If they just say they won't because of Dinan mods without proving the mod caused the problem then that is an easy legal battle for you. If a Dinan part did ruin another part of the engine then that would fall under Dinan's warranty. If not, then you know BMW will HAVE to fix it for free.

A lot of the time you just have to be forceful. No one wants to give out stuff from free if they can find an excuse. Just don't let them walk all over you.

correct me if i am wrong.

ganeil · 07-31-2008, 04:25 PM

Quote:

Originally Posted by Presidio335xi

BMW can't not honor the warranty unless they can prove the modification from Dinan or anyone else lead to the problem, i.e. transmission. If they just say they won't because of Dinan mods without proving the mod caused the problem then that is an easy legal battle for you. If a Dinan part did ruin another part of the engine then that would fall under Dinan's warranty. If not, then you know BMW will HAVE to fix it for free.

A lot of the time you just have to be forceful. No one wants to give out stuff from free if they can find an excuse. Just don't let them walk all over you.

correct me if i am wrong.

You're wrong. There is a sticky that discusses this in detail.

ybbiz34 · 07-31-2008, 06:49 PM

+1 on everything Bubbles has said in this thread.

I have had warranty work done by Dinan as well. It was smooth, fast, and painless.

I'm sitting this one out though, Bubbles has it under control.

Bubbles · 07-31-2008, 09:42 PM

Quote:

Originally Posted by ybbiz34

+1 on everything Bubbles has said in this thread.

I have had warranty work done by Dinan as well. It was smooth, fast, and painless.

I'm sitting this one out though, Bubbles has it under control.

Biz just got the latest flash after my car was updated to progman 30.0.02. Two thumbs up. Rev. 1 doesn't hold a candle to this latest revision.

Johnnyr135 · 07-31-2008, 09:49 PM

Ok guys if you have been following my threads about my problem with my fuel pump and DINAN, I decided to start a new thread and let DINAN off the hook and give people info on our fuel pump problems. I was jerked around by Greenwich BMW about my Fuel Pump and sent back to Motor Werks West in NJ to look over my DINAN software. Well this is what is happening, after many calls to DINAN and BMW, the DINAN software is fine. But BMW is having huge problems now with our fuel pumps, the dealers have cars sitting at Greenwich for weeks because the new fuel pumps are not national backorder. They told me that one lady has had her pump replaced 3 times and now they just gave her a 745 for a loaner car and told her to just drive that until they can get her a new style pump. The head of the DINAN program at Greenwich called me today and told me that he would call me as soon as he can get me a new fuel pump so I can drop off my car. He told me it would be a waste to drop it off now because they have none to put in. He said that every fuel pump in every 335i, 135i, and 535i is going to have to be replaced and that BMW is just waiting for new ones to be built before going ahead with a recall. They are just not available now, and that is the reason we have not seen it yet. He said it is a huge problem and they have never seen anything like it, BMW was totally caught off guard by this and they are playing catch up. I am waiting for a phone call to bring in my car, but I found a dealer with 1 new style pump and I am going to give him till Thursday to call me otherwise I will bring it to the other dealer. Also the process for getting a new pump now is a hassle they have to run all these tests and go through Pump who ok's if they will pay for a new pump or not. The reason they did not do mine is because they would not drive the car to 130 mph to recreate the problem. But DINAN and Motor Werks West came through for me and took care of my problem and I am just waiting to get my new pump. So the moral of the story, sooner or later we will all be getting the new fuel pump.
__________________

ybbiz34 · 07-31-2008, 10:04 PM

Quote:

Originally Posted by Bubbles

Biz just got the latest flash after my car was updated to progman 30.0.02. Two thumbs up. Rev. 1 doesn't hold a candle to this latest revision.

Nice man! I thought you would like it. That power delivery is something else eh?

ybbiz34 · 07-31-2008, 10:06 PM

Quote:

Originally Posted by Johnnyr135

...But DINAN and Motor Werks West came through for me and took care of my problem and I am just waiting to get my new pump. So the moral of the story, sooner or later we will all be getting the new fuel pump...

Excellent. Business as usual! Glad to hear your situation is getting resolved...

Nikolas · 07-31-2008, 11:22 PM

I would love to have that arguement with a technician:

"So please explain to me how an oil catch can has anything at all to do with a fuel pump?"

Does he even know what an oil catch can does?

hellrotm · 08-01-2008, 01:27 AM

Quote:

Originally Posted by Johnnyr135

Ok guys if you have been following my threads about my problem with my fuel pump and DINAN, I decided to start a new thread and let DINAN off the hook and give people info on our fuel pump problems. I was jerked around by Greenwich BMW about my Fuel Pump and sent back to Motor Werks West in NJ to look over my DINAN software. Well this is what is happening, after many calls to DINAN and BMW, the DINAN software is fine. But BMW is having huge problems now with our fuel pumps, the dealers have cars sitting at Greenwich for weeks because the new fuel pumps are not national backorder. They told me that one lady has had her pump replaced 3 times and now they just gave her a 745 for a loaner car and told her to just drive that until they can get her a new style pump. The head of the DINAN program at Greenwich called me today and told me that he would call me as soon as he can get me a new fuel pump so I can drop off my car. He told me it would be a waste to drop it off now because they have none to put in. He said that every fuel pump in every 335i, 135i, and 535i is going to have to be replaced and that BMW is just waiting for new ones to be built before going ahead with a recall. They are just not available now, and that is the reason we have not seen it yet. He said it is a huge problem and they have never seen anything like it, BMW was totally caught off guard by this and they are playing catch up. I am waiting for a phone call to bring in my car, but I found a dealer with 1 new style pump and I am going to give him till Thursday to call me otherwise I will bring it to the other dealer. Also the process for getting a new pump now is a hassle they have to run all these tests and go through Pump who ok's if they will pay for a new pump or not. The reason they did not do mine is because they would not drive the car to 130 mph to recreate the problem. But DINAN and Motor Werks West came through for me and took care of my problem and I am just waiting to get my new pump. So the moral of the story, sooner or later we will all be getting the new fuel pump.
__________________

Sorry Dinan haters. Looks like Dinan took care of this one.

Move on to your next Dinan hater thread.

black335i · 08-01-2008, 03:16 AM

Bmw does not like anyone.

Former_Boosted_IS · 08-01-2008, 06:04 AM

It's just not worth it. Dinan guys seems almost as bad as M3 owners sometimes. Arrogance.

Bubbles · 08-01-2008, 07:48 AM

Quote:

Originally Posted by Former_Boosted_IS

It's just not worth it. Dinan guys seems almost as bad as M3 owners sometimes. Arrogance.

I'd gladly share some humble pie with you, but we gotta save the big piece for lawdude

Former_Boosted_IS · 08-01-2008, 08:35 AM

Quote:

Originally Posted by Bubbles

I'd gladly share some humble pie with you, but we gotta save the big piece for lawdude

If you think 331 rwhp allows you arrogance, then I am sure reality will find you on the road one of these days. The humble pie will be all yours my friend.

e90AW335i · 08-01-2008, 09:50 AM

Quote:

Originally Posted by Bubbles

I'd gladly share some humble pie with you, but we gotta save the big piece for lawdude

Quote:

Originally Posted by Former_Boosted_IS

If you think 331 rwhp allows you arrogance, then I am sure reality will find you on the road one of these days. The humble pie will be all yours my friend.

+1, wish I was in your area bubbles. I would show you what a real tune can do.....

Bubbles · 08-01-2008, 10:02 AM

Quote:

Originally Posted by Former_Boosted_IS

If you think 331 rwhp allows you arrogance, then I am sure reality will find you on the road one of these days. The humble pie will be all yours my friend.

FB, I think you fail to see the irony in my post, regardless friend, we are all here because we are gearheads.

My confidence stems from actual first person warranty work preformed on my car. I do not think my car is the most powerful nor the fastest. Fortunately, my self-worth is not based on WHP, $$ or women.

Quote:

Originally Posted by e90AW335i

+1, wish I was in your area bubbles. I would show you what a real tune can do.....

As the resident-tuner-whore, I'm sure you could.

e90AW335i · 08-01-2008, 10:10 AM

Quote:

Originally Posted by Bubbles

As the resident-tuner-whore, I'm sure you could.

LOL, and dyno-whore.

e90AW335i · 08-01-2008, 10:11 AM

Quote:

Originally Posted by Bubbles

Fortunately, my self-worth is not based on WHP, $$ or women.

Unforunately, mine is based on all three of those but I am doing pretty well....

Bubbles · 08-01-2008, 10:13 AM

Quote:

Originally Posted by e90AW335i

LOL, and dyno-whore.

Let's stream-line it and go with just
E90post Whore

Mr. 5 · 08-01-2008, 10:16 AM

This is really strange because I haven't heard anything about BMW deciding that every single BMW should get a new fuel pump.
It seems like this statement would have been made a couple years ago during the start of the fuel pump problem.

Quote:

Originally Posted by Johnnyr135

Ok guys if you have been following my threads about my problem with my fuel pump and DINAN, I decided to start a new thread and let DINAN off the hook and give people info on our fuel pump problems. I was jerked around by Greenwich BMW about my Fuel Pump and sent back to Motor Werks West in NJ to look over my DINAN software. Well this is what is happening, after many calls to DINAN and BMW, the DINAN software is fine. But BMW is having huge problems now with our fuel pumps, the dealers have cars sitting at Greenwich for weeks because the new fuel pumps are not national backorder. They told me that one lady has had her pump replaced 3 times and now they just gave her a 745 for a loaner car and told her to just drive that until they can get her a new style pump. The head of the DINAN program at Greenwich called me today and told me that he would call me as soon as he can get me a new fuel pump so I can drop off my car. He told me it would be a waste to drop it off now because they have none to put in. He said that every fuel pump in every 335i, 135i, and 535i is going to have to be replaced and that BMW is just waiting for new ones to be built before going ahead with a recall. They are just not available now, and that is the reason we have not seen it yet. He said it is a huge problem and they have never seen anything like it, BMW was totally caught off guard by this and they are playing catch up. I am waiting for a phone call to bring in my car, but I found a dealer with 1 new style pump and I am going to give him till Thursday to call me otherwise I will bring it to the other dealer. Also the process for getting a new pump now is a hassle they have to run all these tests and go through Pump who ok's if they will pay for a new pump or not. The reason they did not do mine is because they would not drive the car to 130 mph to recreate the problem. But DINAN and Motor Werks West came through for me and took care of my problem and I am just waiting to get my new pump. So the moral of the story, sooner or later we will all be getting the new fuel pump.
__________________

nj335i · 08-01-2008, 10:20 AM

Quote:

Originally Posted by Mr. 5

This is really strange because I haven't heard anything about BMW deciding that every single BMW should get a new fuel pump.
It seems like this statement would have been made a couple years ago during the start of the fuel pump problem.

+1

I don't think every N54 is getting a new fuel pump. There are plenty out there that are running stronger than spec.

e90AW335i · 08-01-2008, 10:20 AM

Quote:

Originally Posted by Bubbles

Let's stream-line it and go with just
E90post Whore

I will agree with that if we can stream-line Bubbles and go with just
Dinan's Bitch

Former_Boosted_IS · 08-01-2008, 10:24 AM

Bubble, we can agree there. We all are here because we love cars.

Let's leave it there.

07-31-2008, 06:49 PM	#25
ybbiz34 Brigadier General 701 Rep 4,959 Posts Drives: 2023 330i M Sport Join Date: Jul 2007 Location: USA iTrader: (1)	+1 on everything Bubbles has said in this thread. I have had warranty work done by Dinan as well. It was smooth, fast, and painless. I'm sitting this one out though, Bubbles has it under control. __________________ Current: '23 G20 M Sport 330i Current: '20 X253 GLC300 SUV Gone: '20 W205 C43 Sedan Gone: '18 W205 C43 Sedan Gone: '13 W204 C63 Sedan
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07-31-2008, 09:49 PM	#27
Johnnyr135 Captain 77 Rep 893 Posts Drives: BMW 135i Join Date: May 2008 Location: NY iTrader: (1)	Ok guys if you have been following my threads about my problem with my fuel pump and DINAN, I decided to start a new thread and let DINAN off the hook and give people info on our fuel pump problems. I was jerked around by Greenwich BMW about my Fuel Pump and sent back to Motor Werks West in NJ to look over my DINAN software. Well this is what is happening, after many calls to DINAN and BMW, the DINAN software is fine. But BMW is having huge problems now with our fuel pumps, the dealers have cars sitting at Greenwich for weeks because the new fuel pumps are not national backorder. They told me that one lady has had her pump replaced 3 times and now they just gave her a 745 for a loaner car and told her to just drive that until they can get her a new style pump. The head of the DINAN program at Greenwich called me today and told me that he would call me as soon as he can get me a new fuel pump so I can drop off my car. He told me it would be a waste to drop it off now because they have none to put in. He said that every fuel pump in every 335i, 135i, and 535i is going to have to be replaced and that BMW is just waiting for new ones to be built before going ahead with a recall. They are just not available now, and that is the reason we have not seen it yet. He said it is a huge problem and they have never seen anything like it, BMW was totally caught off guard by this and they are playing catch up. I am waiting for a phone call to bring in my car, but I found a dealer with 1 new style pump and I am going to give him till Thursday to call me otherwise I will bring it to the other dealer. Also the process for getting a new pump now is a hassle they have to run all these tests and go through Pump who ok's if they will pay for a new pump or not. The reason they did not do mine is because they would not drive the car to 130 mph to recreate the problem. But DINAN and Motor Werks West came through for me and took care of my problem and I am just waiting to get my new pump. So the moral of the story, sooner or later we will all be getting the new fuel pump. __________________ __________________ 2008 BMW 135i, DINAN / Riss Racing / BMS
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07-31-2008, 11:22 PM	#30
Nikolas Colonel 313 Rep 2,576 Posts Drives: 996 TT Join Date: Jul 2007 Location: Sierra Mountains iTrader: (0)	I would love to have that arguement with a technician: "So please explain to me how an oil catch can has anything at all to do with a fuel pump?" Does he even know what an oil catch can does?
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08-01-2008, 03:16 AM	#32
black335i Captain 201 Rep 725 Posts Drives: M 4 Join Date: Mar 2008 Location: tx iTrader: (2)	Bmw does not like anyone. __________________ 2008 335i- FBO 2015 M4-exterior mods, JB4 E 85 2008 Zo6- intake 2015 Honda Accord 2020 Range Rover Sport HST
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08-01-2008, 06:04 AM	#33
Former_Boosted_IS Major General 315 Rep 5,175 Posts Drives: 4 Wheels Join Date: Aug 2007 Location: Planet Earth! iTrader: (15)	It's just not worth it. Dinan guys seems almost as bad as M3 owners sometimes. Arrogance. Last edited by Former_Boosted_IS; 08-01-2008 at 06:48 AM..
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08-01-2008, 10:24 AM	#44
Former_Boosted_IS Major General 315 Rep 5,175 Posts Drives: 4 Wheels Join Date: Aug 2007 Location: Planet Earth! iTrader: (15)	Bubble, we can agree there. We all are here because we love cars. Let's leave it there.
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