BMW Recalling More Than 25k 2018 to 2020 Model Year Vehicles for Backup Camera Issue

clee1982 · 10-10-2019, 02:34 PM

so just got my rep from BMW Manhattan,

I'm pretty sure it can't possibly take 2 days, must be a line of wait, guess I'll wait until the volume comes down...

Unfortunately the recall requires a reprogramming for your system and couldn't be done Saturday. With this kind of recall we would need to schedule it during the week as it requires a connection with BMW NA servers only available during the week. It would take 2 business days to complete. As for the navigation update we should be able to complete that at the same time. Let me know when works best for you

Fitzy4GC · 10-10-2019, 02:35 PM

Just dropped off my M340 for the recall. I've also been having issues with Apple CarPlay since updating to iOS 13. They're "looking at it." 😒

clee1982 · 10-10-2019, 03:02 PM

Quote:

Originally Posted by Fitzy4GC

Just dropped off my M340 for the recall. I've also been having issues with Apple CarPlay since updating to iOS 13. They're "looking at it." 😒

are they quoting you 2 days as well?

Mtxzptlk · 10-10-2019, 03:58 PM

Quote:

Originally Posted by jpdchicago

X3M here.
I never use the backup camera anyway. I always turn around when I back up.
Still a pain taking the car to the dealer...

I don't see that on the list.

M3JHWK · 10-10-2019, 04:54 PM

Land Rover just issued one for the exact same reason for cars with surround view cameras. Received the letter in the post yesterday.

IB M · 10-10-2019, 07:09 PM

My 2017 M3 had an issue when Sirius radio subscription expired - they would put up a renewal advert when you were trying to reverse blocking the view. I had to call Sirius to get them to remove it.

Hello folks, here is some important information from your back up camera while you are driving in reverse but please don't mind his short commercial break.

Professor///M · 10-10-2019, 09:13 PM

So I need to be inconvenienced because if I'm a moron and change my contrast settings and brightness settings to the worst possible output, my backup camera cannot see...

I think this is called darwinism, not consumer recall. Who changes their brightness and contrast settings anyway? They're perfectly fine right in the middle.

spool twice · 10-10-2019, 09:15 PM

Rather strange, every single vehicle from my Audi, to BMW, to VW, to Lexus, to Porsche can all bypass the camera in reversed by selecting an infotainment option like the "NAV" button. If this a recallable offense, then I foresee other car manufacturers following suit.

My 19 M4cs does this too, but it's not part of this recall.

clee1982 · 10-11-2019, 08:43 AM

Quote:

Originally Posted by JSTDR1V

So I need to be inconvenienced because if I'm a moron and change my contrast settings and brightness settings to the worst possible output, my backup camera cannot see...

I think this is called darwinism, not consumer recall. Who changes their brightness and contrast settings anyway? They're perfectly fine right in the middle.

exactly my thought when I saw the recall, worst boundary condition and one wonder why one cannot see...

NASTY-M5 · 10-11-2019, 01:00 PM

Has anyone had the fuel pump recall performed yet ? The recall isn't even issued in Canada yet 🤷🏻*♂️

clee1982 · 10-11-2019, 02:42 PM

Quote:

Originally Posted by clee1982

so just got my rep from BMW Manhattan,

I'm pretty sure it can't possibly take 2 days, must be a line of wait, guess I'll wait until the volume comes down...

Unfortunately the recall requires a reprogramming for your system and couldn't be done Saturday. With this kind of recall we would need to schedule it during the week as it requires a connection with BMW NA servers only available during the week. It would take 2 business days to complete. As for the navigation update we should be able to complete that at the same time. Let me know when works best for you

so got a new call, yes can do on Saturday for same day, ~2 hours...

antzcrashing · 10-11-2019, 10:29 PM

Suddenly people cant turn their heads around. Such a joke. Yet tesla autopilot is free to roam

jay_ · 10-12-2019, 01:34 AM

It's 2019 and BMW still has to bring cars in for a software update? 😒 If it were Tesla everyone would just get the update overnight as they slept.

Slimshady · 10-12-2019, 07:25 AM

Quote:

Originally Posted by JSTDR1V

So I need to be inconvenienced because if I'm a moron and change my contrast settings and brightness settings to the worst possible output, my backup camera cannot see...

I think this is called darwinism, not consumer recall. Who changes their brightness and contrast settings anyway? They're perfectly fine right in the middle.

I was thinking the same thing 🤷*♀️

Slimshady · 10-12-2019, 07:29 AM

Could this be part of the reason my custom MY20 X5 has been in QC for 2 weeks?

clee1982 · 10-12-2019, 10:15 PM

Just got my update done, luckily I was first guy in line, so got my car back in < 2.5 hr...

GoodGuyAvi · 10-13-2019, 07:16 AM

they are actually changed the range of minimum and maximum brightness in backup camera settings.
If I code my car, they will reset it all my coding ?

andrewng30 · 10-14-2019, 12:37 PM

darn and I was hoping this was a recall to fix the nighttime exposure problems the camera has.

SteveinArizona · 10-14-2019, 03:30 PM

Quote:

Originally Posted by clee1982

so just got my rep from BMW Manhattan,

I'm pretty sure it can't possibly take 2 days, must be a line of wait, guess I'll wait until the volume comes down...

Unfortunately the recall requires a reprogramming for your system and couldn't be done Saturday. With this kind of recall we would need to schedule it during the week as it requires a connection with BMW NA servers only available during the week. It would take 2 business days to complete. As for the navigation update we should be able to complete that at the same time. Let me know when works best for you

Last time my car was in (one year service) they updated my software and told me that they only had two bays for software updates. If that is still true, and this fix requires a software update, the dealership will be severely backed up. My car was built in November of 2017 and the software was updated in December of 2018. I am hoping that fixed it and I don't need another software update.

clee1982 · 10-14-2019, 05:55 PM

Quote:

Originally Posted by SteveinArizona

Quote:

Originally Posted by clee1982

so just got my rep from BMW Manhattan,

I'm pretty sure it can't possibly take 2 days, must be a line of wait, guess I'll wait until the volume comes down...

Unfortunately the recall requires a reprogramming for your system and couldn't be done Saturday. With this kind of recall we would need to schedule it during the week as it requires a connection with BMW NA servers only available during the week. It would take 2 business days to complete. As for the navigation update we should be able to complete that at the same time. Let me know when works best for you

Last time my car was in (one year service) they updated my software and told me that they only had two bays for software updates. If that is still true, and this fix requires a software update, the dealership will be severely backed up. My car was built in November of 2017 and the software was updated in December of 2018. I am hoping that fixed it and I don't need another software update.

I got lucky, got it done on Saturday after all, took like 2.5 hr (from drop off), I was the first one so that probably helped...

clee1982 · 10-15-2019, 10:51 AM

another follow up, my iDrive is also updated to 006.074.002 (both Tel and Media), looks like I lost some of my configuration (not big deal, just annoying I have to re do it again)...

SteveinArizona · 10-15-2019, 05:51 PM

Quote:

Originally Posted by SteveinArizona

Last time my car was in (one year service) they updated my software and told me that they only had two bays for software updates. If that is still true, and this fix requires a software update, the dealership will be severely backed up. My car was built in November of 2017 and the software was updated in December of 2018. I am hoping that fixed it and I don't need another software update.

My check engine light came on. Probably the grill issue but I brought it in and they said that I was due for a software update. So...alas...I will lose my codings again.

They gave me a totally stripped X3 as a loaner...worst loaner I have ever received from BMW. Didn't even have navigation.

Presumably it has the same ICE as in my 530e but tuned higher. What struck me is how rough the engine seems compared to my car.

10-10-2019, 02:34 PM	#23
clee1982 Lieutenant Colonel 805 Rep 1,736 Posts Drives: 2019 BMW 540i xDrive Join Date: Nov 2018 Location: NYC iTrader: (0) Garage List 2019 BMW 540i xDrive [0.00]	so just got my rep from BMW Manhattan, I'm pretty sure it can't possibly take 2 days, must be a line of wait, guess I'll wait until the volume comes down... Unfortunately the recall requires a reprogramming for your system and couldn't be done Saturday. With this kind of recall we would need to schedule it during the week as it requires a connection with BMW NA servers only available during the week. It would take 2 business days to complete. As for the navigation update we should be able to complete that at the same time. Let me know when works best for you
	Appreciate 0 Quote

10-10-2019, 02:35 PM	#24
Fitzy4GC Private 111 Rep 64 Posts Drives: 2015 428 Grand Coupe, 2016 X3, Join Date: Mar 2018 Location: Chicagoland iTrader: (0) Garage List 2015 BMW 428 [0.00] 2016 BMW X3 [0.00]	Just dropped off my M340 for the recall. I've also been having issues with Apple CarPlay since updating to iOS 13. They're "looking at it." 😒
	Appreciate 0 Quote

10-10-2019, 04:54 PM	#27
M3JHWK Nutter 76 Rep 106 Posts Drives: E92 M3 Join Date: Feb 2011 Location: KS iTrader: (0)	Land Rover just issued one for the exact same reason for cars with surround view cameras. Received the letter in the post yesterday.
	Appreciate 0 Quote

10-10-2019, 07:09 PM	#28
IB M Brigadier General 2856 Rep 4,310 Posts Drives: 2013 M3 6MT Join Date: Dec 2012 Location: North Carolina iTrader: (1) Garage List 2017 BMW M3 [8.50] 2013 BMW M3 [10.00]	My 2017 M3 had an issue when Sirius radio subscription expired - they would put up a renewal advert when you were trying to reverse blocking the view. I had to call Sirius to get them to remove it. Hello folks, here is some important information from your back up camera while you are driving in reverse but please don't mind his short commercial break.
	Appreciate 1 clee1982804.50 Quote

10-10-2019, 09:13 PM	#29
Professor///M Brigadier General 833 Rep 3,344 Posts Drives: 2022 M3, 2022 X5 40i; Join Date: May 2007 Location: Northeast iTrader: (5) Garage List 2022 BMW M3 Comp. [0.00] 2016 BMW X5 35i [10.00]	So I need to be inconvenienced because if I'm a moron and change my contrast settings and brightness settings to the worst possible output, my backup camera cannot see... I think this is called darwinism, not consumer recall. Who changes their brightness and contrast settings anyway? They're perfectly fine right in the middle.
	Appreciate 4 klizza28.50 clee1982804.50 Slimshady0.00 Who's on first2500.50 Quote

10-10-2019, 09:15 PM	#30
spool twice Rainbow Racer 1019 Rep 2,540 Posts Drives: BMW M4cs Join Date: Sep 2010 Location: Tampa Bay, FL Area iTrader: (7) Garage List 2019 M4cs [0.00]	Rather strange, every single vehicle from my Audi, to BMW, to VW, to Lexus, to Porsche can all bypass the camera in reversed by selecting an infotainment option like the "NAV" button. If this a recallable offense, then I foresee other car manufacturers following suit. My 19 M4cs does this too, but it's not part of this recall.
	Appreciate 1 NASTY-M545.50 Quote

10-11-2019, 01:00 PM	#32
NASTY-M5 Second Lieutenant 46 Rep 217 Posts Drives: 2019 M% Competition Join Date: Aug 2018 Location: Halifax, NS, Canada iTrader: (0)	Has anyone had the fuel pump recall performed yet ? The recall isn't even issued in Canada yet 🤷🏻*♂️ __________________ BMW newbie, please be kind and patient 2019 M5 Competition.
	Appreciate 0 Quote

10-11-2019, 10:29 PM	#34
antzcrashing Brigadier General 1967 Rep 3,258 Posts Drives: 2018 BMW 440i GC Join Date: Sep 2007 Location: Eastern MA iTrader: (1) Garage List 2018 BMW 440i GC xD ... [9.75]	Suddenly people cant turn their heads around. Such a joke. Yet tesla autopilot is free to roam
	Appreciate 0 Quote

10-12-2019, 01:34 AM	#35
jay_ New Member 26 Rep 16 Posts Drives: F82 M4 MW Join Date: Dec 2018 Location: Maryland iTrader: (0)	It's 2019 and BMW still has to bring cars in for a software update? 😒 If it were Tesla everyone would just get the update overnight as they slept.
	Appreciate 1 clee1982804.50 Quote

10-12-2019, 07:29 AM	#37
Slimshady New Member 0 Rep 16 Posts Drives: X5 (F15) X5 (G06 -on order) Join Date: Sep 2019 Location: Nova iTrader: (0)	Could this be part of the reason my custom MY20 X5 has been in QC for 2 weeks?
	Appreciate 0 Quote

10-12-2019, 10:15 PM	#38
clee1982 Lieutenant Colonel 805 Rep 1,736 Posts Drives: 2019 BMW 540i xDrive Join Date: Nov 2018 Location: NYC iTrader: (0) Garage List 2019 BMW 540i xDrive [0.00]	Just got my update done, luckily I was first guy in line, so got my car back in < 2.5 hr...
	Appreciate 0 Quote

10-13-2019, 07:16 AM	#39
GoodGuyAvi Captain 1528 Rep 840 Posts Drives: G80 Join Date: Oct 2011 Location: Private Island iTrader: (0)	they are actually changed the range of minimum and maximum brightness in backup camera settings. If I code my car, they will reset it all my coding ?
	Appreciate 0 Quote

10-14-2019, 12:37 PM	#40
andrewng30 New Member 0 Rep 13 Posts Drives: 2019 BMW M4 Competition Pack Join Date: Jul 2014 Location: Houston, TX iTrader: (0)	darn and I was hoping this was a recall to fix the nighttime exposure problems the camera has.
	Appreciate 0 Quote

10-15-2019, 10:51 AM	#43
clee1982 Lieutenant Colonel 805 Rep 1,736 Posts Drives: 2019 BMW 540i xDrive Join Date: Nov 2018 Location: NYC iTrader: (0) Garage List 2019 BMW 540i xDrive [0.00]	another follow up, my iDrive is also updated to 006.074.002 (both Tel and Media), looks like I lost some of my configuration (not big deal, just annoying I have to re do it again)...
	Appreciate 0 Quote