![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
BMW Garage | BMW Meets | Register | Today's Posts | Search |
![]() |
![]() ![]() |
BMW 3-Series (E90 E92) Forum
>
Bought a e92 now having major problems with the dealer
![]() |
![]() |
09-27-2006, 10:59 PM | #23 |
Second Lieutenant
![]() 25
Rep 220
Posts |
Here's a theory...
Maybe the dealership goofed and undercharged for the warranty. Undercharged so much that unless they can get the purchaser to back out of the deal, they'll have to eat the fee and pay for it themselves. Why would they sell a warranty they sell every day and now claim it is 'invalid'? It doesn't add up. I would be suspicious. |
Appreciate
0
|
09-27-2006, 11:02 PM | #24 | |
Captain
![]() ![]() ![]() ![]() ![]() 18
Rep 710
Posts
Drives: 02 M3/RRover Super
Join Date: Oct 2005
Location: Los Angeles
|
Quote:
![]() |
|
Appreciate
0
|
09-27-2006, 11:18 PM | #25 |
your average JAMF
![]() 3661
Rep 4,242
Posts
Drives: '21 M2 Comp, '19 Golf R
Join Date: Oct 2005
Location: Cochise County, AZ
|
Is it a BMW warranty or a 3rd party warranty? If it's BMW, then no reason it should be "invalid" unless they underpriced it as some have suggested. If it's a 3rd party, then that entity may just not want to cover the car.
Are they even giving you a reason why they want to refund your money and cancel it? They at least owe you an explanation.
__________________
'21 M2 Comp
'19 Golf R |
Appreciate
0
|
09-27-2006, 11:24 PM | #26 | |
Captain
![]() ![]() ![]() ![]() ![]() 18
Rep 710
Posts
Drives: 02 M3/RRover Super
Join Date: Oct 2005
Location: Los Angeles
|
Quote:
|
|
Appreciate
0
|
09-27-2006, 11:29 PM | #27 |
Captain
![]() ![]() ![]() ![]() ![]() 18
Rep 710
Posts
Drives: 02 M3/RRover Super
Join Date: Oct 2005
Location: Los Angeles
|
Heres a theory, maybe aliens voided your warranty! If thats the case you are screwed... in more ways than one.
![]() Just making a point that we can speculate all night long, but it doesnt change the fact that we dont have any facts. We only know what happened, not why or by whom (or is it who)? Only after the OP picks himself up and goes down to the dealer to get answers will we know the full story. |
Appreciate
0
|
09-27-2006, 11:38 PM | #28 | |
Captain
![]() ![]() ![]() ![]() ![]() 18
Rep 710
Posts
Drives: 02 M3/RRover Super
Join Date: Oct 2005
Location: Los Angeles
|
Quote:
You should have ext warranty papers. Look at who to contact for the warranty and inquire into the issue. In an ideal world one call should be enough but this is the real world. Squeeky wheel... you need to do more to get answers other than 2 messages with the dealer. Good luck. ![]() |
|
Appreciate
0
|
09-27-2006, 11:44 PM | #29 |
Captain
![]() ![]() ![]() ![]() ![]() 99
Rep 990
Posts |
I don't know what the problem is. You and the dealership made a contract. Both parties signed on the lines, no? If they set themselves up with a bad deal, that's their problem, not yours.
If it were me, I would make a call to BMWNA just to cover my bases that my warranty wasn't actually invalid for any real reason. If not, then I'd stop worrying about it. If the dealership keeps bothering you, explain that you and they already have a signed agreement, and that you're not willing to renegotiate. If they keep at it, let them know you'll be prepared to sue for harrasment if they don't stop bothering you. Maybe there's more to this than I am aware of, but as they say, a deal's a deal. Suppose you yourself got reamed on the deal, not them. What do you think they'd do if you walked in the next morning and told them you made a mistake and want to renegotiate your contract?? ![]() ![]()
__________________
BMW : Sine qua non
Mods: Blacklines | Rear Seat Power Outlets | Rear Fog Lights | Ashtray Garage Door Opener |
Appreciate
0
|
09-28-2006, 12:14 AM | #30 | |
Captain
![]() ![]() ![]() ![]() ![]() 18
Rep 710
Posts
Drives: 02 M3/RRover Super
Join Date: Oct 2005
Location: Los Angeles
|
Quote:
You now know why they want to refund and that you cant buy a new ext warranty. Then I would call BMW NA and find out if indeed there is no ext warranty for the 335 as the dealer claims. If thats true then explain to BMW your situation and start the process of working out a solution. Leave the lawyer for the last resort. I'd also keep my driving to a minimum if you are really looking to return the car. It will be an uphill battle for them to take a new car back, let alone one with lots of miles. As it stands there shouldnt be any more miles on it than a typical demo. If you are good at negotiating you may end up keeping your car and be the only person with a 335 ext warranty - maybe a special circumstance given the situation. Good luck. |
|
Appreciate
0
|
09-28-2006, 12:16 AM | #31 |
Major
![]() 68
Rep 1,075
Posts |
I didnt feel like reading the whole thread... so maybe it was already solved but here at Bob smith when you sign the papers for lease or buy... You are locked in to those rates no matter how high the rates go in the next month or week blah blah
But if the rates drop you can grab the lower rate.. so tell the dealer to eat their ![]() ![]()
__________________
![]() ZzZzZ'er |
Appreciate
0
|
09-28-2006, 12:19 AM | #32 | |
Captain
![]() ![]() ![]() ![]() ![]() 18
Rep 710
Posts
Drives: 02 M3/RRover Super
Join Date: Oct 2005
Location: Los Angeles
|
Quote:
![]() ![]() |
|
Appreciate
0
|
09-28-2006, 12:28 AM | #33 | |
Captain
![]() ![]() ![]() ![]() ![]() 18
Rep 710
Posts
Drives: 02 M3/RRover Super
Join Date: Oct 2005
Location: Los Angeles
|
Quote:
|
|
Appreciate
0
|
09-28-2006, 12:50 AM | #34 | |
Private First Class
![]() 4
Rep 103
Posts |
Quote:
![]()
__________________
2006 E90 330i
Barrique Red Metallic - 6MT - ZSP - ZCW - ZPP - CA - PDC - Sat Prep |
|
Appreciate
0
|
09-28-2006, 01:41 AM | #36 | |
Captain
![]() ![]() ![]() ![]() 27
Rep 748
Posts |
Quote:
I highly suspect something else is missing from this story. As suggested contact BMWNA, oh and let the receptionist know it... -Brett
__________________
![]() |
|
Appreciate
0
|
09-28-2006, 01:53 AM | #37 | |
Captain
![]() ![]() ![]() ![]() ![]() 18
Rep 710
Posts
Drives: 02 M3/RRover Super
Join Date: Oct 2005
Location: Los Angeles
|
Quote:
|
|
Appreciate
0
|
09-28-2006, 05:17 AM | #38 | |
pull my finger to get your kinder® surprise
![]() 152
Rep 10,455
Posts |
buyer's remorse?
uh no, Rick1-10 is NOT trying to return his car and get his money back Quote:
__________________
![]() |
|
Appreciate
0
|
09-28-2006, 06:26 AM | #39 |
Moderator
![]() 672
Rep 10,866
Posts |
Has anyone been able to purchase an extended warranty for the 335? If so, what were the terms ($)? That would give Rick something to compare his situation with.
If all else fails, threaten the dealer with calling Mr. Silver in on the case. That ought to freak them out. |
Appreciate
0
|
09-28-2006, 06:48 AM | #40 | |
Lieutenant
![]() ![]() ![]() 140
Rep 581
Posts |
Quote:
I guess whoever runs the extended warranty program is still trying to determine the appropriate amount to charge for the 335i since it's such a new engine. |
|
Appreciate
0
|
09-28-2006, 07:29 AM | #41 |
Major General
![]() ![]() 608
Rep 6,563
Posts |
A deal is a deal. All that info is spelled out on the invoice including the ext warranty. The best thing here is to ask them why the ext. warranty is not valid? If they don't give you an answer on why, forget them. If you have further issue, call you local consumer agency and find out what is your rights and show them your invoice and the items you have purchased. GL bro.
|
Appreciate
0
|
09-28-2006, 08:53 AM | #43 |
Lieutenant
![]() ![]() ![]() ![]() 26
Rep 521
Posts |
I think you make them stick with one of two solutions.
1. Tell them that you expect the dealership to live up to warranty if they can't provide the policy they sold you. 2. Tell them you will let them out of their contract for the price of the policy plus the $500 discount you negotiated. They signed a contract with you, do not accept any solution that does not give you the original discounts you negotiated imo. It is not your problem if they sold you something they could not provide. If they give you a check for anything less than you deserve, don't sign or cash it, that is acceptance and I'm pretty sure you have no legal recourse at that point. I think I would push it as far as I could through dealer mgt/owner, BMW, local Chamber of Commerce, etc. and stay away from a lawyer. $500 is just not enough to take the chance with a lawyer. |
Appreciate
0
|
09-28-2006, 09:06 AM | #44 | |
Major
![]() 51
Rep 1,445
Posts |
Quote:
|
|
Appreciate
0
|
![]() |
Bookmarks |
|
|