Anyone else receive HPFP recall from BMW Canada?

SSM46mt · 01-16-2011, 08:58 AM

i got the letter for my 08

what do they do exactly? i have had the HPFP replaced a couple of times already - did not go in for the software thing when they called me in the summer since i thought there was a loss of power after the software update.

does the car drive any different after the recall service is done?

dzenno · 01-16-2011, 11:32 AM

Does anyone know how long is this recall valid/in effect for? Does it ever expire??

I'm actually considering not going in as my original HPFP is still working perfectly after 80,000km...I had the injectors, coils and programming updates 8 months ago and the car hasn't had any bad cold starts/misfires ever since...given HPFP history I'm not looking to fix something that ain't broke but at the same time if this recall will expire after a year or whatever I'd like to know that on time..

I'd really like to see if those that DO have issues with their HPFPs continue to have problems after going through with the recall..

E92LNGCGY · 01-16-2011, 02:33 PM

I asked the dealer the same question they told me that the system will tell the SA if your vehicle falls under the recall. I would think there isn't an expiry date. Check with your dealer to make sure.

e90_guy · 01-17-2011, 12:21 PM

I got a phone today telling me there is recall on my 335i. I asked the SA is this the HPFP recall but she said no and its just some reprogramming. Not exactly sure what she was talking about. Does anyone else in GVA receive a phone call about the recall?

BavFan_08 · 01-17-2011, 12:48 PM

Quote:

Originally Posted by e90_guy

I got a phone today telling me there is recall on my 335i. I asked the SA is this the HPFP recall but she said no and its just some reprogramming. Not exactly sure what she was talking about. Does anyone else in GVA receive a phone call about the recall?

That's exactly what Parkview BMW (in the Toronto area) told me when my car was in for servicing a couple of weeks ago. They wanted to keep the car for an entire day.

tirana · 01-17-2011, 06:09 PM

The reprogramming is essentially the HPFP recall. It takes a day to complete and you may/may not have a replacement pump. The new software is meant to prevent HPFP failures so unless you have symptoms of a failing pump (long cranks at start up), the only change will be the ISTA update (to 2.40.2 or above).

badass335 · 01-18-2011, 10:21 AM

Quote:

Originally Posted by e90_guy

I got a phone today telling me there is recall on my 335i. I asked the SA is this the HPFP recall but she said no and its just some reprogramming. Not exactly sure what she was talking about. Does anyone else in GVA receive a phone call about the recall?

Actually, I took my car in for service and the SA said I had 2 notices for recall, hpfp and software. Came home with loaner and I had a letter waiting from BMW regarding recalls. Going to pickup today from Richmond.

VWtoBMW · 01-18-2011, 02:46 PM

I got mine last week, a few days after I tradded in my car for a 2011 E92 335i.

Inzane · 01-19-2011, 02:00 PM

I have not received a recall letter or phone call yet for my 2009 335i.

I'm curious though. What's the point of even offering the "recall" if they don't have a permanent fix for the problem? The extended warranty I understand, but how is a recall applicable if the replacement pumps are no better than your original pump?

Why would those of us that have a working-fine HPFP (which *might* fail someday) switch it out for another HPFP that's just as likely to fail? I don't see any advantage here.

e90_guy · 01-19-2011, 02:35 PM

I think they will do 3 things for this recall
1. update the DME to the latest version
2. check your HPFP and replace it if necessary
3. check your fuel injectors and replace them if necessary.

I personally don't have problem with my HPFP but did have injectors replaced few months ago and now the problem just came back last week.

que2k · 01-21-2011, 03:20 PM

I have an 08 335 with about 18,000Km on it.

Had the injectors replaced but other than that have never experienced any HPFP symptoms.

I'm always for the if it aint broke dont fix it theory so I'm just wondering if its worth taking the car in?

Perhaps just for the software upgrade?? What exactly will that do??

samej · 01-21-2011, 04:05 PM

They straight replaced my HPFP on the recall, a completely separate activity from the reprogram. I had no issues with my old HPFP.

e90_guy · 01-29-2011, 08:47 PM

Got my car back today. I've 6 new injectors and new software but no new HPFP.

samej · 01-30-2011, 09:01 AM

Quote:

Originally Posted by Inzane

I have not received a recall letter or phone call yet for my 2009 335i.

I'm curious though. What's the point of even offering the "recall" if they don't have a permanent fix for the problem? The extended warranty I understand, but how is a recall applicable if the replacement pumps are no better than your original pump?

Why would those of us that have a working-fine HPFP (which *might* fail someday) switch it out for another HPFP that's just as likely to fail? I don't see any advantage here.

FYI BMW never called me or sent a letter. I called my dealer to book an appointment for unrelated service and they said "BTW there's a recall on your HPFP..."

bulldog_yyc · 01-30-2011, 09:04 AM

Quote:

Originally Posted by samej

FYI BMW never called me or sent a letter. I called my dealer to book an appointment for unrelated service and they said "BTW there's a recall on your HPFP..."

same

For those who got the injectors replaced, can you post the work order or the TSB they referred to? Thanks guys

samej · 01-30-2011, 09:57 AM

The work order says bulletin 13 83 10 RC 0013930100 - not sure this is what you need...

bulldog_yyc · 01-30-2011, 11:05 AM

Quote:

Originally Posted by samej

The work order says bulletin 13 83 10 RC 0013930100 - not sure this is what you need...

thanks

antrot · 01-31-2011, 09:35 AM

i only had 3-4 injectors replaced last time and pretty sure corresponding sparkplugs...
should they do them all tho?..
is there actually a SB or recall on the either the injectors or sparks.?

Motorchoco · 02-10-2011, 03:14 PM

had the fuel pump replaced and just got my car back yesterday....after 3 DAYS in service!

I dropped it off Monday morning and they originally told me I could pick it up same day afternoon....then later they told me there is some problem reprogramming the cars...etc

I think the fuel pump was definitely about to go just before the service...the car was taking longer and longer to start especially in the cold.
The cold start / long crank problem is now gone......
and maybe it is just in my mind, but the car feels smoother and faster now after replacing the fuel pump.

The idrive system is also a bit different now.....
- the audio playlist thing have a slightly different interface...(i prefer the old one)
- the contact menu became "office"
- The vehicle status/info is also a bit different

commie · 02-10-2011, 09:05 PM

Quote:

Originally Posted by Motorchoco

had the fuel pump replaced and just got my car back yesterday....after 3 DAYS in service!

I dropped it off Monday morning and they originally told me I could pick it up same day afternoon....then later they told me there is some problem reprogramming the cars...etc

I think the fuel pump was definitely about to go just before the service...the car was taking longer and longer to start especially in the cold.
The cold start / long crank problem is now gone......
and maybe it is just in my mind, but the car feels smoother and faster now after replacing the fuel pump.

The idrive system is also a bit different now.....
- the audio playlist thing have a slightly different interface...(i prefer the old one)
- the contact menu became "office"
- The vehicle status/info is also a bit different

Do you have Sat. Radio?
When they did my idrive software upgrade, at first, the interface was like you mention...There was a menu choice for 'Office', News, etc....
But my Sat. Radio option disappeared....They re-did the update, and I am back to the original idrive interface.

What should the new software update's interface look like?

JonasV · 02-10-2011, 09:19 PM

Had the software done a few weeks ago and the pump replaced two days ago. they also found a vacum leak with the blow off valve...

All in all they fixed it in a day and now the car feels smoother for sure (had not symptoms of the HPFP failure)

Motorchoco · 02-11-2011, 01:33 AM

Quote:

Originally Posted by commie

Do you have Sat. Radio?
When they did my idrive software upgrade, at first, the interface was like you mention...There was a menu choice for 'Office', News, etc....
But my Sat. Radio option disappeared....They re-did the update, and I am back to the original idrive interface.

What should the new software update's interface look like?

hmm...i didn't even look at that..
I do have the sat. radio, but my subscription was over so I didn't bother checking...i will check on that tomorrow morning

btw....the problem with the updated idrive is it no longer display the audio tag info (i.e. artist, album)....

I am playing it via usb stick, not sure about CD

01-16-2011, 08:58 AM	#23
SSM46mt Captain 52 Rep 609 Posts Drives: SSII M4 6MT Join Date: Mar 2008 Location: Toronto, Canada iTrader: (0) Garage List 2015 M4 [0.00]	i got the letter for my 08 what do they do exactly? i have had the HPFP replaced a couple of times already - did not go in for the software thing when they called me in the summer since i thought there was a loss of power after the software update. does the car drive any different after the recall service is done? __________________ 2008 E90 335xi sold 2015 SSII M4 current
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01-16-2011, 11:32 AM	#24
dzenno Banned 286 Rep 5,876 Posts Drives: Join Date: Feb 2006 iTrader: (1)	Does anyone know how long is this recall valid/in effect for? Does it ever expire?? I'm actually considering not going in as my original HPFP is still working perfectly after 80,000km...I had the injectors, coils and programming updates 8 months ago and the car hasn't had any bad cold starts/misfires ever since...given HPFP history I'm not looking to fix something that ain't broke but at the same time if this recall will expire after a year or whatever I'd like to know that on time.. I'd really like to see if those that DO have issues with their HPFPs continue to have problems after going through with the recall..
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01-16-2011, 02:33 PM	#25
E92LNGCGY Lieutenant Colonel 449 Rep 1,732 Posts Drives: F97/Q5/982 GT4 Join Date: Jan 2011 Location: Canada iTrader: (0)	I asked the dealer the same question they told me that the system will tell the SA if your vehicle falls under the recall. I would think there isn't an expiry date. Check with your dealer to make sure.
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01-17-2011, 12:21 PM	#26
e90_guy Private First Class 14 Rep 158 Posts Drives: 2008 335i Join Date: Jun 2009 Location: Richmond, BC iTrader: (1)	I got a phone today telling me there is recall on my 335i. I asked the SA is this the HPFP recall but she said no and its just some reprogramming. Not exactly sure what she was talking about. Does anyone else in GVA receive a phone call about the recall?
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01-17-2011, 06:09 PM	#28
tirana Lieutenant 15 Rep 575 Posts Drives: M2 6MT + F25 35i AT Join Date: Aug 2006 Location: Toronto, Canada iTrader: (2)	The reprogramming is essentially the HPFP recall. It takes a day to complete and you may/may not have a replacement pump. The new software is meant to prevent HPFP failures so unless you have symptoms of a failing pump (long cranks at start up), the only change will be the ISTA update (to 2.40.2 or above).
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01-18-2011, 02:46 PM	#30
VWtoBMW Captain 71 Rep 898 Posts Drives: 2021 X5 Join Date: Aug 2009 Location: Toronto iTrader: (5) Garage List 2013 750i xDrive [0.00] 2015 Mercedes GLK350 [0.00]	I got mine last week, a few days after I tradded in my car for a 2011 E92 335i. __________________ 2018 540d xDrive Carbon Black Metallic on Cognac leather. Spec'd out to the max 2017 Mercedes C43 AMG Coupe. Black on black
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01-19-2011, 02:00 PM	#31
Inzane Lieutenant 25 Rep 443 Posts Drives: E90 LCI 335i Join Date: Mar 2008 Location: Edmonton, Alberta iTrader: (0)	I have not received a recall letter or phone call yet for my 2009 335i. I'm curious though. What's the point of even offering the "recall" if they don't have a permanent fix for the problem? The extended warranty I understand, but how is a recall applicable if the replacement pumps are no better than your original pump? Why would those of us that have a working-fine HPFP (which might fail someday) switch it out for another HPFP that's just as likely to fail? I don't see any advantage here.
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01-19-2011, 02:35 PM	#32
e90_guy Private First Class 14 Rep 158 Posts Drives: 2008 335i Join Date: Jun 2009 Location: Richmond, BC iTrader: (1)	I think they will do 3 things for this recall 1. update the DME to the latest version 2. check your HPFP and replace it if necessary 3. check your fuel injectors and replace them if necessary. I personally don't have problem with my HPFP but did have injectors replaced few months ago and now the problem just came back last week.
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01-21-2011, 03:20 PM	#33
que2k Second Lieutenant 17 Rep 258 Posts Drives: 335xi Sedan Join Date: May 2008 Location: Vancouver iTrader: (0)	I have an 08 335 with about 18,000Km on it. Had the injectors replaced but other than that have never experienced any HPFP symptoms. I'm always for the if it aint broke dont fix it theory so I'm just wondering if its worth taking the car in? Perhaps just for the software upgrade?? What exactly will that do?? __________________ "Her name is Naomi, that's I moan backwards"
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01-21-2011, 04:05 PM	#34
samej First Lieutenant 26 Rep 345 Posts Drives: 2017 F22 M240i xDrive MG Join Date: Jun 2009 Location: Ottawa iTrader: (0)	They straight replaced my HPFP on the recall, a completely separate activity from the reprogram. I had no issues with my old HPFP.
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01-29-2011, 08:47 PM	#35
e90_guy Private First Class 14 Rep 158 Posts Drives: 2008 335i Join Date: Jun 2009 Location: Richmond, BC iTrader: (1)	Got my car back today. I've 6 new injectors and new software but no new HPFP.
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01-30-2011, 09:57 AM	#38
samej First Lieutenant 26 Rep 345 Posts Drives: 2017 F22 M240i xDrive MG Join Date: Jun 2009 Location: Ottawa iTrader: (0)	The work order says bulletin 13 83 10 RC 0013930100 - not sure this is what you need...
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01-31-2011, 09:35 AM	#40
antrot Second Lieutenant 17 Rep 236 Posts Drives: 11 335i sedan Join Date: Mar 2009 Location: Toronto/Vaughan iTrader: (0)	i only had 3-4 injectors replaced last time and pretty sure corresponding sparkplugs... should they do them all tho?.. is there actually a SB or recall on the either the injectors or sparks.?
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02-10-2011, 03:14 PM	#41
Motorchoco Private 22 Rep 89 Posts Drives: 09 E90 335i M-Sport Join Date: Jun 2009 Location: Canada iTrader: (0)	had the fuel pump replaced and just got my car back yesterday....after 3 DAYS in service! I dropped it off Monday morning and they originally told me I could pick it up same day afternoon....then later they told me there is some problem reprogramming the cars...etc I think the fuel pump was definitely about to go just before the service...the car was taking longer and longer to start especially in the cold. The cold start / long crank problem is now gone...... and maybe it is just in my mind, but the car feels smoother and faster now after replacing the fuel pump. The idrive system is also a bit different now..... - the audio playlist thing have a slightly different interface...(i prefer the old one) - the contact menu became "office" - The vehicle status/info is also a bit different
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02-10-2011, 09:19 PM	#43
JonasV Private First Class 6 Rep 194 Posts Drives: 2009 BMW 335i Join Date: Jan 2011 Location: Toronto iTrader: (0)	Had the software done a few weeks ago and the pump replaced two days ago. they also found a vacum leak with the blow off valve... All in all they fixed it in a day and now the car feels smoother for sure (had not symptoms of the HPFP failure) __________________ 2009 E90 335i M Sports - SOLD 2014 F30 335xi - M Performance Edition - Black on Red
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