Irvine BMW - Yikes!

Still2Slow · 05-22-2008, 01:56 AM

Had a horrible experience with Franz, the internet sales manager there. Slow to respond and wouldn't budge from MSRP. I didn't care, just took my business elsewhere. Good thing there are so many BMW dealers in SoCal...

LACA335i · 05-22-2008, 02:02 AM

Quote:

Originally Posted by Still2Slow

Had a horrible experience with Franz, the internet sales manager there. Slow to respond and wouldn't budge from MSRP. I didn't care, just took my business elsewhere. Good thing there are so many BMW dealers in SoCal...

i have the same issue with irvine bmw. i went to new century bmw. i told my saleman i need you to transfer that car from irvine to here. i will take it .. They agreed to do it. Unfornutaly, my car is total lost.

Bimmeration · 05-22-2008, 02:04 AM

I must say, Irvine BMW has the crappiest deal and service.

StrifeM3 · 05-22-2008, 11:40 AM

Unforunately i would only recommend irvine bmw if u dont care about negotiating the price. I went there thinking because my soccer team was sponsored by them i get some kind of deal but i was wrong i think i paid the MSRP for it nothing less.

yoyeewee · 05-22-2008, 11:04 PM

Quote:

Originally Posted by Strife 335I 2008

Unforunately i would only recommend irvine bmw if u dont care about negotiating the price. I went there thinking because my soccer team was sponsored by them i get some kind of deal but i was wrong i think i paid the MSRP for it nothing less.

Man...that sucks. They totally took advantage of you. Just because they were involved in your team's sponsorship, they think that you'll be happy with whatever price that they give you. That's not right.

What kind of car did you get from them anyway?

StrifeM3 · 05-24-2008, 07:17 PM

Quote:

Originally Posted by yoyeewee

Man...that sucks. They totally took advantage of you. Just because they were involved in your team's sponsorship, they think that you'll be happy with whatever price that they give you. That's not right.

What kind of car did you get from them anyway?

2008 335I jet black grey interior, sports package.

Neema · 05-24-2008, 07:21 PM

Irvine BMW can lick my balls, when they're dirty and sweaty too.

Mother fuck them.

Cunts stole my sunglass in the service bay, didnt return my debit card when I forgot it at the service counter and now I've had 500 in fraud charges since using my card there last, they also gave me the run around with my warranty.

FUCK IRVINE BMW IN IT'S FILTHY ASS, AND ANYONE READING THIS OVER THERE. . . FUCK YOU TOO! Except Ali Shaygon, he's cool, and the service porter guys are cool too.

E92-Lighting · 05-24-2008, 07:26 PM

what was the outcome of this thread?

anyone have good experiences with irvine bmw

Neema · 05-24-2008, 07:27 PM

Quote:

Originally Posted by electronicwoot.com

what was the outcome of this thread?

anyone have good experiences with irvine bmw

NO, they suck ass. Go else where.

yoyeewee · 05-25-2008, 03:20 PM

Quote:

Originally Posted by Boost_Nation

Irvine BMW can lick my balls, when they're dirty and sweaty too.

Mother fuck them.

Cunts stole my sunglass in the service bay, didnt return my debit card when I forgot it at the service counter and now I've had 500 in fraud charges since using my card there last, they also gave me the run around with my warranty.

FUCK IRVINE BMW IN IT'S FILTHY ASS, AND ANYONE READING THIS OVER THERE. . . FUCK YOU TOO! Except Ali Shaygon, he's cool, and the service porter guys are cool too.

Contact their General Manager Mike Rich. I have a friend who had problems with them. He contacted Mike and he was able to help resolve the situation.

His email is mike@irvinebmw.net

Good luck!

itsxtian · 05-31-2008, 01:31 AM

I remember emailing them and not receiving anything back.

For LA service: Received the most professional and courtious service from Luis Hernandez of South Bay BMW.

I bought my car from Santa Maria BMW though - Great price, hit up Ali there if you are interested.

parsifal · 08-05-2008, 06:52 PM

I actually had two pretty good experiences with Irvine BMW, but at the end of May had a very poor customer experience with a Ben, when I was turning in my 05 X5 4.4. I complained to BMW Fin Services and they were great in resolving the "wear and tear" amounts to my satisfaction. I think things have gotten rather sleazy there over the past few years. Several friends have sworn never to go there again. I'm holding off on another BMW until I decide which model I want next. Loved the beemers I've had over the years.

Yeah, Franz Hlasny sends me emails all the time begging me to come in. I won't go back there again. I learned a lot from these posts about the best places to shop and I'll take your advice.

Bullet · 07-24-2009, 06:01 PM

Quote:

Originally Posted by antidentite

I'm currently shopping for a 335 and sent emails to several SoCal and Seattle dealers.

When asked how much a new 335 would cost, their internet sales manager, Franz Hlasny, told me he had no interest in discounting the e92's.

So, I went to another SoCal BMW internet sales manager who gave me an excellent deal on a new e92 (invoice + $1,200) without any haggling whatsoever.

I plan on purchsing a car through this dealer on Friday.

If everything goes as planned, I'll post which dealer gave me this great deal!

Sounds like you just had a bad sales guy. I ordered my 335 through them with all the option and about 1000 off. Now if you take your car to them for service i agree there prob one of the worst.

Bullet · 07-24-2009, 06:04 PM

Quote:

Originally Posted by E92-Lighting

what was the outcome of this thread?

anyone have good experiences with irvine bmw

buying my car through them ya, cuze i got a costco price even though i special ordered my car. But for SERVICE no way!!! there service is outrageously over priced and really unhelpfull!!!

RambleJ · 07-24-2009, 06:07 PM

Quote:

Originally Posted by Bullet

Sounds like you just had a bad sales guy. I ordered my 335 through them with all the option and about 1000 off. Now if you take your car to them for service i agree there prob one of the worst.

The OP was talking about purchasing the 335 shortly after the release Oct 06.. Thats why it was harder to get a deal on the e92... Now that the car has been out for a couple years and you have more haggle room.

zx522 · 01-03-2013, 03:32 PM

Irvine BMW did a bait and switch on me. I called Ron about a car they had posted on Autotrader and when I got there he said the car was "had issues" and currently with the service dept. He "didnt" have a chance to call me beforehand when I drove all the way down from West Covina. Funny thing was that I called him the night before as well as confirmed with him an hour prior to my arrival. Good thing I was also going to Sterling BMW as well to check out another car!

E92-Lighting · 06-04-2015, 11:12 PM

Quote:

Originally Posted by Neema

NO, they suck ass. Go else where.

i personally went with Shelly BMW, highly recommended

05-22-2008, 01:56 AM	#45
Still2Slow Private 4 Rep 52 Posts Drives: '08 AW E90 335i Join Date: Apr 2008 Location: SoCal iTrader: (0)	Had a horrible experience with Franz, the internet sales manager there. Slow to respond and wouldn't budge from MSRP. I didn't care, just took my business elsewhere. Good thing there are so many BMW dealers in SoCal...
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05-22-2008, 02:04 AM	#47
Bimmeration BEEMDUBLEW 51 Rep 1,704 Posts Drives: 14' Tesla Model S 85kw Join Date: Nov 2006 Location: Laguna, California iTrader: (30)	I must say, Irvine BMW has the crappiest deal and service.
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05-22-2008, 11:40 AM	#48
StrifeM3 Colonel 99 Rep 2,991 Posts Drives: 13E92 MCB M3 18 F80M3 Atlantis Join Date: Feb 2008 Location: Irvine/Walnut iTrader: (16) Garage List 2018 BMW M3 [0.00] 2013 BMW [0.00]	Irvine BMW Unforunately i would only recommend irvine bmw if u dont care about negotiating the price. I went there thinking because my soccer team was sponsored by them i get some kind of deal but i was wrong i think i paid the MSRP for it nothing less.
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05-24-2008, 07:21 PM	#51
Neema Major General 808 Rep 7,246 Posts Drives: a few BMWs Join Date: Dec 2006 Location: SoCal iTrader: (12)	Irvine BMW can lick my balls, when they're dirty and sweaty too. Mother fuck them. Cunts stole my sunglass in the service bay, didnt return my debit card when I forgot it at the service counter and now I've had 500 in fraud charges since using my card there last, they also gave me the run around with my warranty. FUCK IRVINE BMW IN IT'S FILTHY ASS, AND ANYONE READING THIS OVER THERE. . . FUCK YOU TOO! Except Ali Shaygon, he's cool, and the service porter guys are cool too. __________________ LTMW Widebody+1M front bumper+Slek CF Lip\|M3 Hood\|StopTech BBK\|M-Sport Rear Bumper+DD CF Diffuser\|Custom Recaro Seats\|KW V2\|BavX LS3\|M3 Side Skirts+Custom CF Lip\|BBS CHR 19x10.5+BBS Lugs\|LCI Taillights\|RD Sport Anti-Sway Bars\|GIAC S2\|ER Intercooler+CF Shroud+Charge Pipe\|Tial BOV\|Injen Intake\|MS downpipes\|Custom Exhaust\|BMS Oil Catch Can\|M3 DCT wheel+TiD CF Paddles\|BMW CF Trunk Spoiler\|Aluminum Pedals
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05-24-2008, 07:26 PM	#52
E92-Lighting 873 Rep 35,253 Posts Drives: Next Generation LED Lighting Join Date: May 2008 Location: Walnut iTrader: (324)	what was the outcome of this thread? anyone have good experiences with irvine bmw
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05-31-2008, 01:31 AM	#55
itsxtian Private First Class 12 Rep 189 Posts Drives: Nice Join Date: Mar 2008 Location: Los Angeles, CA iTrader: (0)	I remember emailing them and not receiving anything back. For LA service: Received the most professional and courtious service from Luis Hernandez of South Bay BMW. I bought my car from Santa Maria BMW though - Great price, hit up Ali there if you are interested. __________________ e92 / Sparkling Metallic Graphite - Coral Red / Sports Package / Ipod Adapter / Steptronic
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08-05-2008, 06:52 PM	#56
parsifal Registered 0 Rep 1 Posts Drives: X5 Join Date: Aug 2008 Location: Orange County iTrader: (0)	I actually had two pretty good experiences with Irvine BMW, but at the end of May had a very poor customer experience with a Ben, when I was turning in my 05 X5 4.4. I complained to BMW Fin Services and they were great in resolving the "wear and tear" amounts to my satisfaction. I think things have gotten rather sleazy there over the past few years. Several friends have sworn never to go there again. I'm holding off on another BMW until I decide which model I want next. Loved the beemers I've had over the years. Yeah, Franz Hlasny sends me emails all the time begging me to come in. I won't go back there again. I learned a lot from these posts about the best places to shop and I'll take your advice.
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01-03-2013, 03:32 PM	#60
zx522 New Member 1 Rep 7 Posts Drives: 2010 335Ci M-Sport Join Date: Dec 2012 Location: San Francisco iTrader: (0)	Irvine BMW did a bait and switch on me. I called Ron about a car they had posted on Autotrader and when I got there he said the car was "had issues" and currently with the service dept. He "didnt" have a chance to call me beforehand when I drove all the way down from West Covina. Funny thing was that I called him the night before as well as confirmed with him an hour prior to my arrival. Good thing I was also going to Sterling BMW as well to check out another car!
	Appreciate 0 Quote