Scammed by Enkreuz Wheels !!!!!!

brokemywallet · 06-23-2009, 07:10 PM

Quote:

Originally Posted by EnkreuzWheel

Niklas,

It is not how hard can it be, but there was a wait when you ordered. And your set ran into a bit of bad luck with 1 of the centers being not clear coated properly so we had to refinish that center before shipping. For that delay, we upgraded your inners to ID Black at no extra charge. I understand your frustration with the delay, but you will be getting your wheels very shortly. They will be shipped. If you posted we are delaying your order, we can all understand that, but to say we are scamming you is far fetched.

You really come on here non-chalant about this whole situation. First, the OP claims that someone said that it would take 5 weeks from the date of deposit to completion of the wheels. Is that some ploy or trick to get customers to buy your product?? I mean if I am wrong, please correct me b/c it is just heresay at this point. Second, 1 of the centers being a blemish should not take another 2 months to get refinished....b/c that is just rediculous........

I'm sorry to say that I see a lack of customer service here and very bad business ethics. Placing the blame on the centers being improperly finished imo is a cheap excuse.......that should be taken into account for in the wait time.

Terrance28 · 06-23-2009, 07:45 PM

Wow you guys are amazing. You gave 2 customers the same excuse and the same runaround, you guys suck big time. And plus your customer service sucks no emails they have to hunt you down to get on the phone. You guys should be banned plain and simple.

NJE93M3 · 06-23-2009, 08:24 PM

+1...in the eyes of the consumer world, you always go out of your way to make sure your customer is satisfied....reputation, especially on this board, carries a lot of value

Mrbangis · 06-23-2009, 10:04 PM

i better pick mine up. hopefully tomorrow! anybody know their address. I know theyre not in irvine anymore?

Mrbangis · 06-24-2009, 02:17 PM

nevermind. found the invoice they gave me....

NiKeMaN · 06-29-2009, 01:05 PM

Soo now its "next week" again guys. And since you said that my wheels is ready to ship last week - i guess that you finally have send me my wheels??? or?

Mrbangis · 07-01-2009, 11:35 AM

ill post as soon as i get the wheels! including pics..........still havent received them yet!

Terrance28 · 07-01-2009, 11:40 AM

Wow you guys still haven't received your wheels yet?

E92-Lighting · 07-01-2009, 11:51 AM

Quote:

Originally Posted by Terrance28

Wow you guys still haven't received your wheels yet?

NoMods · 07-01-2009, 01:17 PM

note to self - AVOID!!!

StrifeM3 · 07-01-2009, 02:12 PM

...To think i was actually thinking about getting rims from them last year. I guess i made the right decision.

Terrance28 · 07-01-2009, 04:04 PM

^^ oh man I remember that movie that you have in your avatar. We use to watch the shit so many times when I was younger. When he trasformed into the car I thought that was the coolest shit I have ever seen haha.

m_power · 07-01-2009, 11:39 PM

Wow, any update on this? I'm looking to get wheels soon as my next upgrade, I've heard of Enkreuz before too, but there is no way I'm ordering from them now. There customer service stinks, and I fully understand how you feel scammed. Wheels are a significant investment for most people and it sounds like these Enkreuz is just giving you the run around. Good luck.

roozie2001 · 07-02-2009, 01:22 AM

bump for update

Terrance28 · 07-02-2009, 11:53 AM

Its time to call the credit card company cause this is nothing but straight bullshit. Actually I don't know how you have the patience like this.

StrifeM3 · 07-02-2009, 12:22 PM

Quote:

Originally Posted by Terrance28

^^ oh man I remember that movie that you have in your avatar. We use to watch the shit so many times when I was younger. When he trasformed into the car I thought that was the coolest shit I have ever seen haha.

Hahah yea same here definately that song he had for the game smooth criminal was the illest and the dance moves for it were the greatest really sad month....

NiKeMaN · 07-02-2009, 03:49 PM

This is getting ridiculous now.... I still havent heard anything from Enkruz. But Johnny promised me last week to send out my wheels THIS WEEEK - and i still havent heard anything.

BigDog · 07-02-2009, 04:20 PM

did you pay via CC?

if so, file a claim for fraudulent charges

Terrance28 · 07-03-2009, 03:15 AM

Dude time is wasting F##k them obviously they are full of shit it doesn't take this long to manufacture a whole car much less wheels. Call your credit card company and let them know whats going on. I hate shady business like this.

Mrbangis · 07-03-2009, 04:55 AM

money was wire/eledtronic transfered!!! Ill be picking mine up at NOON today! Ill post pics when I actually have em!

niwad25 · 07-03-2009, 11:10 AM

Quote:

Originally Posted by Mrbangis

money was wire/eledtronic transfered!!! Ill be picking mine up at NOON today! Ill post pics when I actually have em!

update?

NiKeMaN · 07-03-2009, 11:22 AM

Quote:

Originally Posted by Mrbangis

money was wire/eledtronic transfered!!! Ill be picking mine up at NOON today! Ill post pics when I actually have em!

Dont forget to ask them where the F***K my wheels are!

06-23-2009, 07:45 PM	#46
Terrance28 Brigadier General 114 Rep 3,334 Posts Drives: Crimson Red E92 Join Date: Nov 2007 Location: Killeen, TX iTrader: (17)	Wow you guys are amazing. You gave 2 customers the same excuse and the same runaround, you guys suck big time. And plus your customer service sucks no emails they have to hunt you down to get on the phone. You guys should be banned plain and simple. __________________ Mods list got too long, lets just say more than enough.
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06-23-2009, 08:24 PM	#47
NJE93M3 Private First Class 10 Rep 197 Posts Drives: 2013 E93 M3 Interlagos Blue Join Date: Dec 2007 Location: Hoboken, NJ iTrader: (0)	+1...in the eyes of the consumer world, you always go out of your way to make sure your customer is satisfied....reputation, especially on this board, carries a lot of value
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06-23-2009, 10:04 PM	#48
Mrbangis Lieutenant Colonel 192 Rep 1,703 Posts Drives: 2018 M3 GrigioTelesto Join Date: Dec 2008 Location: Socal iTrader: (3)	i better pick mine up. hopefully tomorrow! anybody know their address. I know theyre not in irvine anymore?
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06-24-2009, 02:17 PM	#49
Mrbangis Lieutenant Colonel 192 Rep 1,703 Posts Drives: 2018 M3 GrigioTelesto Join Date: Dec 2008 Location: Socal iTrader: (3)	nevermind. found the invoice they gave me....
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06-29-2009, 01:05 PM	#50
NiKeMaN 3'er 74 Rep 474 Posts Drives: BMW 3'er Join Date: Dec 2007 Location: Sweden iTrader: (1)	Soo now its "next week" again guys. And since you said that my wheels is ready to ship last week - i guess that you finally have send me my wheels??? or? __________________ ///Niklas Johansson BMW 420dA M-sport 2015 Melbournered metallic with Golden Brown Individual leather
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07-01-2009, 11:35 AM	#51
Mrbangis Lieutenant Colonel 192 Rep 1,703 Posts Drives: 2018 M3 GrigioTelesto Join Date: Dec 2008 Location: Socal iTrader: (3)	ill post as soon as i get the wheels! including pics..........still havent received them yet!
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07-01-2009, 11:40 AM	#52
Terrance28 Brigadier General 114 Rep 3,334 Posts Drives: Crimson Red E92 Join Date: Nov 2007 Location: Killeen, TX iTrader: (17)	Wow you guys still haven't received your wheels yet? __________________ Mods list got too long, lets just say more than enough.
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07-01-2009, 01:17 PM	#54
NoMods Colonel 1199 Rep 2,372 Posts Drives: 2022 M5 Join Date: May 2006 Location: USA iTrader: (10) Garage List 2022 M5 [10.00]	note to self - AVOID!!!
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07-01-2009, 04:04 PM	#56
Terrance28 Brigadier General 114 Rep 3,334 Posts Drives: Crimson Red E92 Join Date: Nov 2007 Location: Killeen, TX iTrader: (17)	^^ oh man I remember that movie that you have in your avatar. We use to watch the shit so many times when I was younger. When he trasformed into the car I thought that was the coolest shit I have ever seen haha. __________________ Mods list got too long, lets just say more than enough.
	Appreciate 0 Quote

07-01-2009, 11:39 PM	#57
m_power Private First Class 7 Rep 163 Posts Drives: e90 328i Join Date: May 2009 Location: Ventura iTrader: (5) Garage List 2008 E90 328 [0.00]	Wow, any update on this? I'm looking to get wheels soon as my next upgrade, I've heard of Enkreuz before too, but there is no way I'm ordering from them now. There customer service stinks, and I fully understand how you feel scammed. Wheels are a significant investment for most people and it sounds like these Enkreuz is just giving you the run around. Good luck. __________________ 19" V713's Staggered, Blacklines, PBX Powerbox, aFe Oiled Drop In, Carbon Filter Delete, MMW CSv2 Muffler, Koni Yellows w/ H&R Sport Springs, CDV Delete, BMW Performance Grill, BMW Performance SSK, BMW Performance Handbrake
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07-02-2009, 01:22 AM	#58
roozie2001 Just some guy 49 Rep 1,531 Posts Drives: 2008 White 335i sedan Join Date: Apr 2008 Location: Houston, TX iTrader: (4)	bump for update __________________ 2008 BMW 335i/Sedan/Alpine White/Terra/Steptronic/Premium Package/Sports package/Comfort Access/USB/Sirius
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07-02-2009, 11:53 AM	#59
Terrance28 Brigadier General 114 Rep 3,334 Posts Drives: Crimson Red E92 Join Date: Nov 2007 Location: Killeen, TX iTrader: (17)	Its time to call the credit card company cause this is nothing but straight bullshit. Actually I don't know how you have the patience like this. __________________ Mods list got too long, lets just say more than enough.
	Appreciate 0 Quote

07-02-2009, 03:49 PM	#61
NiKeMaN 3'er 74 Rep 474 Posts Drives: BMW 3'er Join Date: Dec 2007 Location: Sweden iTrader: (1)	This is getting ridiculous now.... I still havent heard anything from Enkruz. But Johnny promised me last week to send out my wheels THIS WEEEK - and i still havent heard anything. __________________ ///Niklas Johansson BMW 420dA M-sport 2015 Melbournered metallic with Golden Brown Individual leather
	Appreciate 0 Quote

07-02-2009, 04:20 PM	#62
BigDog Major 328 Rep 1,079 Posts Drives: YMB F80 Join Date: Jul 2005 Location: NYC iTrader: (1)	did you pay via CC? if so, file a claim for fraudulent charges __________________
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07-03-2009, 03:15 AM	#63
Terrance28 Brigadier General 114 Rep 3,334 Posts Drives: Crimson Red E92 Join Date: Nov 2007 Location: Killeen, TX iTrader: (17)	Dude time is wasting F##k them obviously they are full of shit it doesn't take this long to manufacture a whole car much less wheels. Call your credit card company and let them know whats going on. I hate shady business like this. __________________ Mods list got too long, lets just say more than enough.
	Appreciate 0 Quote

07-03-2009, 04:55 AM	#64
Mrbangis Lieutenant Colonel 192 Rep 1,703 Posts Drives: 2018 M3 GrigioTelesto Join Date: Dec 2008 Location: Socal iTrader: (3)	money was wire/eledtronic transfered!!! Ill be picking mine up at NOON today! Ill post pics when I actually have em!
	Appreciate 0 Quote